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53 Ratings (55% Positive) 

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On-Time
Delivery
60.38%
Product
Accuracy
67.92%
Customer Service
Satisfaction
56.67%
Peggy S.
Ordered on 8/20/2020
Took a long time to ship out
10/19/2020 10:28:44 AM

Fan finally arrived but it took way to long to even ship out....

  • No
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
PAUL M.
Ordered on 8/23/2020
Misrepresented shipping timing and took my money before shipping.
9/7/2020 9:27:33 PM

Product description said shipping was 5 to 7 days. After 2 weeks the item is still in China! And, my credit card was charged after about 1 week.

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Patricia U.
Ordered on 8/6/2020
Wrong item delivered
9/3/2020 9:17:01 AM

The incorrect replacement fan for my laptop was delivered. Fortunately I was able use the fan despite it having a different SPS # than one I ordered. It was particularly disappointing to wait two weeks for delivery and have the wrong item arrive.

  • Yes
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Gary C.
Ordered on 7/5/2020
Product was too large
7/30/2020 6:52:59 AM

I purchased a replacement fan for a Lenovo T450S laptop and waited for it to ship from China. The manufacturer and model number were different but visually the product looked the same as what was in the laptop so I thought I would take a chance. When the fan arrived, the height and depth were fine but it was about an eight of an inch wider and wouldn't fit into the heat sink assembly. It would have been nice to have product dimensions on the listing.

  • Yes
  • No
  • Didn't contact
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Anthony C.
Ordered on 6/27/2020
Poor
7/28/2020 4:52:18 PM

The seller emailed me stating they had advertised an item they didn’t have to sell.

  • No
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2 out of 2 people found this review helpful. Did you? 
Frank M.
Ordered on 6/16/2020
7/20/2020 6:58:08 AM

No I would NOT recommend

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1 out of 1 people found this review helpful. Did you? 
Claud R.
Ordered on 6/26/2020
Wish I could give zero eggs
7/16/2020 5:07:53 PM

Turns out this company is Ghana, and is 3rd (actually 4th) party drop shipping from the Far East. The item is missing. The tracking resets to ground zero every other day, and I still don't have it. I have contacted Hadley, and they have not responded, and Newegg is refusing to give me a refund until the 20th of July for some reason. I ordered this item back on the 29th of June, for reference. Just horrible service, and all-around horrible purchase. Not recommended. Order from Newegg, and Hadley at your own risk.

  • No
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  • No
2 out of 2 people found this review helpful. Did you? 
Karen B.
Ordered on 5/8/2020
Hadley Tech LTD
6/5/2020 12:26:34 PM

I would definitely recommend this seller. They kept me informed of the product delivery from start to finish, even though there was a delay as the product was coming from overseas.

  • Yes
  • Yes
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
David W.
Ordered on 4/20/2020
didn't realize it was coming from China
5/19/2020 7:42:35 AM

I'm still waiting on my part since it's coming from China! COVID has disrupted everything especially shipments from China so I have no idea when I will get my part.

  • No
  • Yes
  • Didn't contact
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Melissa P.
Ordered on 4/14/2020
Never even received a reply.
5/15/2020 4:21:23 AM

I would try to find somewhere else. I still haven't even received the adaptors that I ordered in the mid April.

  • Yes
  • No
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3 out of 3 people found this review helpful. Did you? 
Olivia Y.
Ordered on 4/15/2020
5/13/2020 7:08:48 PM

Ordered a month ago (4/15- today is 5/13) and still haven't received it. Tracking hasn't updated either so I have no clue where it is.

  • No
  • No
  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
Thomas S.
Ordered on 4/4/2020
Item took almost 30 days to receive
5/5/2020 7:17:32 AM

The company made no statements respecting the fact that it would take at least 20 days to clear China alone. Understood given current restrictions, but they should have a warning on their page that identifies that this can be a problem in the current environment. Otherwise item was installed same day received and system is working well again.

  • No
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 4/17/2020
5/4/2020 5:15:51 AM

Paid for 3-5 day shipping....almost 40 dollars on 4/17/20. It is 5/4/20 ..... still have not received the items. I understand shipping being delayed due to the world wide outbreak of an illness, I could at least be refunded my expedited shipping expenses and only be charged for normal shipping.

  • No
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  • No
3 out of 3 people found this review helpful. Did you? 
Roger L.
Ordered on 3/27/2020
Where is my part
4/29/2020 8:44:37 AM

It has been a month and still no shipping notice they took my money immediately there seems there is no way to physically talk to anyone I'm still waiting

  • No
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1 out of 1 people found this review helpful. Did you? 
Derek S.
Ordered on 3/23/2020
4/22/2020 3:46:20 PM

Shipping label was created but item hasnt shipped in a months time.

Hadley Tech LTD Response:
Dear customer : Hello we had sent out your package at 2020-04-03 20:06.because COVID-19 the package will late arrival.As we all know the world is going through an unfortunate health and economic crisis with COVID-19 which has put an economic strain across the world. Businesses and transportation services alike have been severely affected by COVID-19. thanks
  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 3/24/2020
laptop gpu cooling fan
4/22/2020 3:15:30 PM

item ordered on 3/27/20 and item STILL has NOT shipped on 04/22/20. No word or response from seller.

Hadley Tech LTD Response:
Dear customer : Hello we had sent out your package at 2020-03-31 17:23.because COVID-19 the package will late arrival.As we all know the world is going through an unfortunate health and economic crisis with COVID-19 which has put an economic strain across the world. Businesses and transportation services alike have been severely affected by COVID-19. thanks
  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Ward C.
Ordered on 12/16/2019
1/15/2020 11:48:13 AM

The replacement keyboard for my 5 year old Prostar computer arrived earlier than I had expected. It was the exact replacement, fit perfectly, works well, and was a reasonable price. I found replacement instructions on Youtube - helpful, but not absolutely necessary - and was up and running in less than an hour.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 10/27/2019
Laptop fan replacement
11/21/2019 8:08:35 AM

I ordered a fan for a specific model of laptop. The seller asked for a picture of my fan, which I don’t have easy access to. I sent a picture of the fan I ordered from the Newegg website, and the seller cancelled my order. I don’t understand why I wasn’t sent the fan I requested in the first place.

Hadley Tech LTD Response:
Valued customers, Hello We are sorry for this. because we have contacted to you for determine if this fan is the same as your fan. and you unable provide your fan photo to us for comparison. so we unable ship the fan to you. thanks
  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
mitch b.
Ordered on 10/22/2019
Packing for shipping Internationally
11/19/2019 7:12:54 PM

Better packing material would be greatly appreciated.

  • Yes
  • Yes
  • Yes
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Michael R.
Ordered on 9/17/2019
Wouldn’t buy from again !
10/15/2019 11:57:06 AM

Item was described as “ not new “ but was “ tested and was 100% well as new” . Product does not work !

Hadley Tech LTD Response:
Valued customers, Hello if you have any problem. please contact us to help you for solve this. thanks
  • Yes
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
 
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