HiFiSoundconnection strives to provide you, the customer, with the ultimate online buying experience. We provide the guaranteed lowest prices along with customer service that you would expect from your local retailer.

Every member of our staff makes customer service their number one priority. We want to build lifetime relationships, not one time sales. We have been involved in the Car Audio industry for 11 years and the Home Theater business for 6 years. All of our employees either have installed everything they sell or they still currently do. We are much more than just a warehouse with computer programmers.

HiFiSoundconnection is a group of highly trained electronics professionals. This is what sets us apart from all the other sites out there. We are in the install trenches everyday and we are glad to pass our collective knowledge onto you, our valued customer.

Our company started listing a few excess items a week on eBay.com and we grew into one thier largest car audio sellers. We have obtained their highest powerseller and customer service status in less than 2 years. Over 99% of our customers there have been satisfied with our services. This is a feat that many companies can not claim, much less prove. Let us prove ourselves to you!
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Return Policy
About Us

RETURN POLICY

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%