Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

❤ Welcome to Homyl, we are honored to serve you.All product inventories are up to date and we promise that all products are brand new and original.

Please note that due to the impact of the new coronavirus, international flights are reduced.All international freight packages are queueing for shipping. And due to the different customs clearance speeds at different locations, the logistics of the packages will be affected to varied degrees.But please believe that our package will definitely arrive. All the processes are underway, but the only flaw is that the speed is much slower than normal freight logistics. Please understand.

Note: If you have any other questions, please feel free to contact us!

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Returns Policy
612 Ratings (47% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

Steven T.
Ordered on 1/9/2021
True to what's was advertised.
3/7/2021 10:00:20 AM

Yes I would.

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Caleb C.
Ordered on 2/19/2021
They knowingly sell and ship defective items - Recommend choosing another seller!
3/7/2021 8:48:48 AM

I purchased an m.2 adapter from this seller and the product showed up with visible and significant rust inside of the unopened package. The packaging has one side that is clear, which allowed me to see the product without even opening it. Even the screws used to secure the adapter were severely rusted. This clearly did not develop during the time it took to ship. I contacted the seller requesting a full refund. The seller made several attempts to try and convince me to accept a partial refund without having to send back the product. But why would I basically pay for a damaged and non-functional product at all? I tried to explain this to the seller and they just kept trying to offer me a partial refund and keep the broken items. After almost a week and at least 6-7 correspondence, I paid to return the product and I have to pay for a "restocking" fee for a product that was unusable before they even shipped it to me. So in short, I have to pay for disposing their garbage. If the seller responds saying they tried to make the issue right with me, please read this entire review. Their attempts to "make things right" were basically just offering a partial refund and letting me keep a broken and unusable product. Also, there is no way that anyone can be at fault for this damage besides the seller. The amount of rust on the product could not have possibly developed in the time between the shipping of the product and when I received it. The seller also tried to basically "bully" me into accepting the partial refund, and then they even had the audacity to try to convince me to give them a good review. Below is a direct copy and paste of a portion of their e-mail where they tell me that I have to pay for shipping and so here is their "offer" of a partial refund. And then in the same e-mail they ask for a good review: "We do understand your concerns. However, according to our returns policy, you have to send back the item for exchange or full refund. Considering that it will cost a lot of money and time for you to return it, we would like to resolve the problem quickly and more efficiently. How about we partial refund to you directly without you returning anything? Please let us know if this will be ok with you. We sincerely apologize for the inconvenience caused. It would be much appreciated if you do not leave us a low score for Detailed Seller Ratings (less than 4 will be treated as low score, so please avoid 1, 2, or 3) or give us a neutral/negative feedback. Thank you. " Terrible customer service and damaged product. Buyer beware, do not buy from this seller! I'd give them 0 eggs if possible. Newegg, I don't know how you can continue to do business with vendors like this. I will try to avoid Newegg as much as possible altogether due to this experience.

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Dale D.
Ordered on 1/9/2021
Love the new shell...
3/1/2021 8:59:27 AM

I recently broke my old tower through some drunk shenanigans and had to look up a purchase I made back in 2018. While I got the same exact case I still feel like I got a new product with a nice simple design for what I needed. I will definitely be buying again in the future!

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Bert W.
Ordered on 1/28/2021
3/1/2021 8:54:34 AM

Third party company was very honest & said they didn't know what had gone wrong with my order and offered full refund. I appreciated their honesty and cooperation.

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Anonymous
Ordered on 1/10/2021
Awful customer service and poor product
3/1/2021 5:25:02 AM

Order took over 2 months to receive. When contacted seller about eta, I was asked to not leave a negative review for their delayed delivery. Item arrived w scratch on bag and zipper falling apart from the seam. Extremely dissatisfied with product and customer service.

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Kathryn H.
Ordered on 1/7/2021
2/26/2021 3:53:35 AM

The product arrived on time and works fairly well. The information I received about the product did not include any English instructions.

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  • Didn't contact
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Justin L.
Ordered on 2/3/2021
2/21/2021 5:23:46 PM

The item arrived quickly and without any problems. I'm very happy with my purchase and would buy from them again.

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Anonymous
Ordered on 2/6/2021
100% recommend
2/18/2021 12:21:39 PM

Unlike other reviews I see, the package did arrive on time and was in perfect condition. I ordered a Xbox part ( this is very delicate) and it is perfect

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Kasey A.
Ordered on 12/10/2020
Faulty keyboard
2/16/2021 1:33:29 PM

Keyboard tape connector not compatible with dell laptop. Connected the new keyboard to laptop and after clicking keyboard into place, several keys stop working. Verified it is a hardware issue.

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Boris S.
Ordered on 12/22/2020
good for the price
2/15/2021 5:12:21 PM

simple, good for the price. The only downside is a lack of instructions

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Dr M.
Ordered on 1/24/2021
Nicely made product
2/14/2021 11:34:24 AM

Order took about 3 wks, but a rush wasn't expected. Very nice-appearing combination thermometer (Celsius) and Hygrometer!

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Richard A.
Ordered on 10/26/2020
good customer service
2/11/2021 6:35:42 AM

If you have an issue with your product they will do what they can to make it right.

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Steinmetz V.
Ordered on 12/12/2020
Will never by from again!
2/4/2021 5:41:28 AM

Would not recommend. Product was damaged and company would not do right by me. No refund and no replacement. Sent pictures to company showing holes in chair cover and the other one had a grease mark on it. Sub par quality. Wanted me to return and pay a restocking fee. Thes e should not be resold. Kept referring to their refund policy that was nowhere to be found on my purchase order. Not a reputable company. Do not buy from them!

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1 out of 1 people found this review helpful. Did you? 
Bradford G.
Ordered on 12/11/2020
2/3/2021 10:33:29 PM

That is why i don't buy from you anymore placed 80 orders in January with other vendors.

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1 out of 1 people found this review helpful. Did you? 
Jill P.
Ordered on 12/7/2020
Golf ball is retriever
1/28/2021 11:47:07 AM

I had ordered the items for Christmas and they didn't come until about a week after Christmas. I was very disappointed in the delivery. The product seemed to work fine.

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Robert K.
Ordered on 12/3/2020
Good overall but could of had a data sheet inclosed.
1/26/2021 8:29:25 PM

Product OK but could of included a data sheet as 1 function needs a power cord. Delivery was odd as it showed delivered but that only indicated it had arrived in the USA and not been delivered to my address so was very confusing.

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  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
PHYLLIS H.
Ordered on 12/3/2020
Poor
1/25/2021 2:20:05 PM

I asked for a refund, but got the run around.

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2 out of 2 people found this review helpful. Did you? 
Levi P.
Ordered on 12/1/2020
1/25/2021 7:25:32 AM

Still have not received the package, it has been over two months.

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2 out of 2 people found this review helpful. Did you? 
Jia W.
Ordered on 1/9/2021
Scam solar panel
1/23/2021 12:23:53 PM

reason for the cheap price on 100 watts solar panel is that the panel will charge absolutely nothing, it will show up as charging but the device will lose battery power instead of charging under full sun. Charge controller does not work at all???

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3 out of 3 people found this review helpful. Did you? 
Alex R.
Ordered on 1/5/2021
False advertising
1/21/2021 2:10:34 PM

The device shipped but it is 3 separate fans connected together with 4 pin molar connector and there is no 3 pin motherboard connector.

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3 out of 3 people found this review helpful. Did you? 
 
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