For more than 100 years, Hoover® has designed powerful, easy-to-use products that clean your entire home from floor to ceiling, and even the very air you breathe. That’s why we’re a household icon and one of the most trusted brands in America.

Feedback
Returns Policy
468 Ratings (93% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
96.15%
Product
Accuracy
94.87%
Customer Service
Satisfaction
92.66%
Anonymous
Ordered on 9/14/2021
Never Shipped Vacuum
10/5/2021 2:46:25 AM

Never even Shipped, FedEx tracking just says label was printed, after that nothing... no scans that it's been dropped off... nada. It's been over two weeks since they printed the label.

Hoover Official Store Response:
Please reach out to us thru the message queue so we may assist you.
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Anonymous
Ordered on 8/26/2021
Great product for the price.
9/15/2021 10:07:30 AM

I have used other "stick" vacuums and really like that this one is cordless. Pick-up power seems to work well and love that the beater bar is powered not air driven.

Hoover Official Store Response:
So happy to hear you are pleased with your new cleaner. We appreciate your business. Enjoy your day!
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  • Didn't contact
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Nathan
Ordered on 8/7/2021
Great experience
8/24/2021 10:54:24 AM

No issues encountered The itemis as described and was delivered when it was supposed to be. The item works well.

Hoover Official Store Response:
We are so happy that you are happy with your new cleaner. We appreciate your business. Thank you and have a good rest of your day. Lucy
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Shaun L.
Ordered on 3/12/2021
Super Fast Shipping
3/14/2021 1:29:31 PM

Had the Item on the second day. Works great! I love it!

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  • Didn't contact
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Azmath k.
Ordered on 1/31/2021
Good
2/16/2021 8:11:49 AM

No email regarding delivery

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Patrick W.
Ordered on 10/15/2020
Perfect
10/30/2020 8:34:16 PM

All great thank you!

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STEVEN B.
Ordered on 8/24/2020
Stopped charging battery after 5 weeks
10/7/2020 7:17:51 PM

Need to return. Will not charge battery

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William P.
Ordered on 8/20/2020
Fine
9/5/2020 6:28:12 AM

As advertised

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William H.
Ordered on 7/11/2020
7/28/2020 9:51:32 AM

Fast service.

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  • Didn't contact
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William S.
Ordered on 11/27/2019
12/13/2019 2:23:12 PM

Bigger Boxes came undamaged. Have used the vacuum cleaner, Nice! Carpet Cleaner yet to be tried. Order came as promised even faster than expected. Would definitely recommend buying from this seller. Didn't need to contact.

Hoover Official Store Response:
That’s great news! So happy to hear you are pleased with your purchase. Have a great day! Lucy
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Garnet J.
Ordered on 11/19/2019
First time buyer of stick vacuum.
12/6/2019 1:32:22 AM

Firstly this is replacing a generation old vacuum, so let start with the unexpected. This thing is top heavy but for a reason. This thing pulls dirt off our mats way better than the last one. My only complaint so far is that the attachments (dusting brush) don't seem to have the same suction force as the main floor unit. I'd recommend the unit to someone, I think this is a good compromise on power for cost. Other brands maybe better but they cost so much more and I can't see everyone rushing to pay that. The dusting brush attachment bristles are extremely soft, I guess that makes it ideal for cobwebs but not for anything with heavy dust stuck to it that you usually use a handle broom. Thicker dust just gets stuck to the soft bristles and clogs the intake quickly. I'd have preferred the upholstery tool over the dusting tool.

Hoover Official Store Response:
Thank you for your order, and we appreciate your feedback. If there is anything we can do for you please reach out to us. Thanks Angie
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  • Didn't contact
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Anonymous
Ordered on 8/16/2019
very happy with product
9/4/2019 7:42:29 AM

product packaged well and received in "Like new condition with all accessories"

Hoover Official Store Response:
Thank you for letting us know you are happy with your purchase. We appreciate your business. Lucy
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  • Didn't contact
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Anonymous
Ordered on 8/6/2019
8/26/2019 11:14:50 PM

Very fast delivery at an excellent price. Except for a few scratches, it was clean and properly functional.

Hoover Official Store Response:
Thank you for your order. We appreciate your business and if we may assist you, please reach out to us. Thanks, Angie
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  • Didn't contact
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Anonymous
Ordered on 7/28/2019
Great refurb vacuum cleaner
8/13/2019 5:14:01 PM

The vacuum cleaner looks new and works great on my carpet. Excellent price too. I'm very happy with my purchase.

Hoover Official Store Response:
We are glad to hear you are pleased with your new cleaner. We appreciate your business. Enjoy your day! Lucy
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Vickie C.
Ordered on 7/28/2019
good seller
8/10/2019 7:00:55 AM

great product

Hoover Official Store Response:
We are so glad you like your new unit! We appreciate your business.! Lucy
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  • Didn't contact
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SUSAN S.
Ordered on 7/9/2019
Excellent
7/27/2019 2:03:02 PM

got a great deal!

Hoover Official Store Response:
That's great news! We appreciate your business. Enjoy your day! Christy
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Anonymous
Ordered on 6/13/2019
6/29/2019 7:30:22 AM

Got a great product at a great deal through Newegg

Hoover Official Store Response:
That's great news! Thank you for your business. Enjoy your day! Christy
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  • Didn't contact
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Rolando D.
Ordered on 5/25/2019
Great Product, fast Shipping!
6/10/2019 7:06:46 AM

Awesome shopping experience!

Hoover Official Store Response:
We appreciate your business, thank you for your purchase! If we may be of any assistance, please reach out to us. thank you Angie
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Gary G.
Ordered on 5/17/2019
Great bargain
6/5/2019 3:35:41 PM

Heavy duty HOOVER UH70210 shipped fast and low price. Works Great.

Hoover Official Store Response:
Thank you for your purchase, we are happy that you like it. If we can be of any assistance, please reach out to us. Angie
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Anonymous
Ordered on 5/16/2019
6/3/2019 10:45:25 PM

Hassle free, product was as described.

Hoover Official Store Response:
Thank you for your order, we appreciate your business. If we can be of assistance, please reach out to us. Thank you Angie
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