Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.
Hotai has been engaged in hard DISK retail in recent ten years, has many years of experience in Internet sales and experienced sales team, quick service for orders from any country.
Hotai is an online e-commerce driven business company , we offer a large inventory of high quality disk products and peripherals.
If you have any questions or Suggestions about the Hotai, or you have an inquiry in regarding to an order you placed with us, both please email to us.

Delivery Time
Note: This information is offered for reference only, and has some declination fact. Shipping Time will be changed due to the Holiday, weather, local post, local natural disaster & Custom passing.
1. USPS 1st Class Mail usually arrive between 3 - 8 business days.
2. EUB packages usually arrive at 8 to 12 working days.
3. EMS packages usually arrive at 5 to 10 working days.

How to Track Your Package
Normally, your tracking number is "LN........ ", please visit the website below to track the information (this is EUB tracking number , We ship by this or
If your tracking number is"*********DE", please visit the website below to track the information

We always ship out packages as soon as possible, but please note there may be delays due to international customs and local postal offices. Hotai apologizes for any inconvenience this may have caused but we are doing our best to provide you factory direct prices as soon as possible.
Hotai Store
  • 16Ratings(44% Positive)
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