Email: Infinilink@outlook.com

Working Time: UTC/GMT +8(Australian Western Standard Time) 9:00-18:00, Monday to Friday

WARRANTY: We offer 60 days satisfaction guaranteed warranty which include 30 days refund period and 60 days replacement period.

We will ship Fast Shipping, So you may pay the shipping fee and handing fee.

FEEDBACK: PLEASE CONTACT US FOR RESOLUTIONS BEFORE LEAVING ANY NEGATIVE FEEDBACK.

Thanks For Your Visit And Purchase!

Best Regards

Our NEWEGG, our Infinilink

Feedback
Returns Policy
129 Ratings (64% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
64.46%
Product
Accuracy
73.55%
Customer Service
Satisfaction
60.81%
zach g.
Ordered on 11/29/2019
This already broke keys stopped working.
2/22/2021 2:51:45 PM

Broken garbage.

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James M.
Ordered on 1/4/2021
Good is good.
2/2/2021 9:16:15 AM

I have purchased four of these items and each time the Logitec keyboard/mouse arrived (same shipment time on all four accounts from China) they work perfectly! This model is in no way made for gaming but from my experience this is worth the fifth purchase.

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Fernando G.
Ordered on 1/27/2021
EVERYTHING WAS AS DESCRIBED AND REALLY FAST RESPONDING "BUT" OVER PRICE ON SHIPPING!!
1/31/2021 10:19:33 PM

COST ME MORE THE SHIPPING THAN THE THERMAL PASTE.

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Anonymous
Ordered on 12/10/2020
Customer service sending meaningless reply
1/7/2021 6:32:24 AM

On my request to refund for a defective Toshiba SSD, they send the following replay: "We checked and confirmed that the USB cable was put into the slot of the back of the cooling pad. Please look at the attach picture . Could you check again ?"

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Anonymous
Ordered on 9/24/2020
Packed it up in an A-zon labeled box with no product. Sloppy packing as well.
10/25/2020 6:18:34 PM

Would not recommend. Do not buy from this seller.

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  • Didn't contact
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John S.
Ordered on 9/26/2020
Newegg always delivers
10/22/2020 4:28:21 AM

I have come to expect excellence from Newegg and they didn't slip this time. It was and always has been a very positive experience

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  • Didn't contact
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Angel B.
Ordered on 10/12/2020
Shipped fast
10/16/2020 6:39:23 AM

Great product shipped fast though I wish thermal compound wasn't in a box but in a padded envelope just because my dog ate it lol. Would use this seller again in the future since it wasn't seller's fault my dog is a dummy.

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  • Didn't contact
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Anonymous
Ordered on 9/27/2020
Shipped in a timely manner
10/9/2020 8:05:58 AM

I ordered thermal paste and within a couple days after ordering I arrived. One of the better end sellers I bought from.

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  • Didn't contact
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Nicholas M.
Ordered on 10/3/2020
They sent bought my package through a different retailer!
10/6/2020 3:28:32 PM

Ordered some artic silver Thermal compound and shipping was projected to be longer than i wanted, asked to cancel order and got a not so helpful response and when the package arrived it had come from The other retailer with a gift receipt from the seller. I COULD HAVE AND DID GET THE SAME THING From the other retailer CHEAPER AND FREE SHIPPING.

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 9/26/2020
Fast shipping
9/29/2020 5:24:52 PM

Fast shipping and exactly as pictured and described!

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  • Didn't contact
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Randall K.
Ordered on 7/12/2020
8/6/2020 3:46:06 PM

Make sure you are ordering from the company in the United States Or what ever Country you're at rather than Australia...obviously I neglected to do so ) . it took forever , otherwise item is just what I needed.

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1 out of 1 people found this review helpful. Did you? 
Jeremy H.
Ordered on 4/16/2020
Product is Legit, Seller communicates well
7/22/2020 9:53:07 PM

Previously this was a negative review. I thought this was a knock off product because the box was in Chinese and the product itself had the logo logi instead of the old logo we all recognize from logitech. If you look at the official logitech website, you will see the new logo on some of the products and in certain areas of the site store. This product is, as far as I can tell, official. In addition, the product operates at 5/5 when I need it to. I use it at my primary desktop station for engineering classes, family virtual get togethers, and various medical appointments with doctors. It does not fail. In addition, the product has a beautiful blue ring that lights up when in use, so you know when it's on. Invaluable against people who hack cameras as its quite noticeable even for a flash before the ring led code is disabled. The video is pretty clear, and I can read details off my whiteboards in the background of the small preview panes in zoom meetings. The seller is not the fastest at communication, but they communicate well, genuinely care about the products handling and reception by the customer. When something is mailed, it can take an upwards of 2 weeks on decent shipping to get to the top left corner of the US. I know this because I ordered my Fiancees engagement ring recently. a product like this in a larger package may take longer. Also remember shipping acts different between many countries, where sometimes you don't get tracking until it's in the US. My original review was horrible, but instead of mean talking me or having a grudge, the seller apologized for the time it took to respond, explained everything to me in a professional manner, and thanked me for my purchase and trust in them. IDK about you, but I don't know many corporate sellers who do that, let alone individual or smaller business sellers who act so professional. Also, just so you know, I ordered the same camera from an American shopping corporation with a brand name that was huge, and the camera is still not here. It was supposed to be here in April. I recieved this camera 3 weeks after ordering, only a week later than May 01 when the deadline was. As far as a foreign company in the middle of a Covid-19 International Disaster is doing, this is the company to order from as far as I am concerned. Please be patient and trust in these people, they are literally doing their best in a Pandemic. 5 out of 5 eggs across the board given the situation Thank you for great customer service!

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 4/21/2020
5/18/2020 12:14:45 PM

I still have not received anything or received any communication so I cannot read this because I do not have the product.

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2 out of 2 people found this review helpful. Did you? 
Stephen J.
Ordered on 4/16/2020
5/15/2020 5:16:01 PM

The webcams I ordered were exactly as advertised. However, I had to wait over a month to receive them. If I had not contacted Newegg asking their whereabouts, I do not think I would have received any notification regarding delivery. Other than that, the products worked perfectly out of the box.

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Oakley K.
Ordered on 4/20/2020
5/15/2020 10:23:56 AM

Taking forever, I somewhat understand but on the same hand I wish I would of known that it would take a full month and still not ship

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  • Didn't contact
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Anonymous
Ordered on 4/16/2020
COVID or not, I won’t buy from here again.
5/15/2020 5:08:26 AM

I still don’t have the product and the tracking info says it’s waiting to be picked up by the carrier, just like it has for 30 days. I’ve asked for updates multiple times and still no product and it was advertised as “in stock”. Not a good egg.

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1 out of 1 people found this review helpful. Did you? 
Alvah F.
Ordered on 4/14/2020
Web cam
5/14/2020 11:00:43 AM

Older but works well.

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  • Didn't contact
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Brian B.
Ordered on 4/14/2020
Took forever
5/13/2020 11:34:45 AM

It took forever to get item. I did not get item shipped til about 5.5 weeks after I contacted Newegg. Once I contacted them I received the item about a week after that. When I order the item it said 7-10 days. This is obviously way over the allotted time. If it was delayed they should have contacted me. The last shipping information i received said it was still warehouse which was a week after I purchased it. I will buy from newegg again since before this the service has been great but I will not deal with infinilink again.

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1 out of 1 people found this review helpful. Did you? 
Gary K.
Ordered on 4/14/2020
Good product, slow delivery
5/13/2020 11:08:59 AM

it took a lot longer to arrive than anticipated

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Dennis M.
Ordered on 4/15/2020
5/13/2020 7:00:55 AM

I ordered the part because they had it in stock. one month later it has not even made it to the shipper to be tracked. I will never do this again

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1 out of 1 people found this review helpful. Did you? 
 
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