Are you searching for the best electronic devices in the market? Then, Innovative Tech, LLC is here to provide all your needs. Our company specializes in multiple electronics such as laptop batteries, computer monitors, laptop AC adapters and a lot more.
Who We Are?
Innovative Tech, LLC is based in Tempe Arizona. We provide not only computers, but cell phone accessories as well. Compared to others, we are extending our services to give repairing electronics services such as tablets, iPods, mobiles and desktop computers.
Our Company derives from the three simple letters – “N-O-V8” Tech. With our expertise in the field, we are committed to answering the needs of our customers. We do this through offering world-class products and services.
Innovative Tech is one of the leading sellers on Newegg and featured trades on various market places. To satisfy their customers, they offer pre-transaction service and post-purchase support. Their team is also loaded with computer enthusiasts. With their knowledge about the field, they can easily provide answers to various customers’ inquiries.
Our electronics come in a vast array of types at reasonable rates. At Innovative Tech, you are certain that you will get a full year product warranty service. Unlike others, our monitors come directly from Dell and we do not allow any company to interfere in the shipments.
What Makes Innovate Tech Effective than Others?
Nov8tech provides exceptional products that suit for all buyers. With us, you are certain that you will witness the following:
Countless 100% Genuine Electronic Items
Quality and Low-priced Products
Fast Delivery Service
Fully-trained and Professional Team
Secured Online Transactions
With our exceptional products and services, you don’t have to spend more money to get our unlimited offers. We also respond to your inquiries in an instant!
To witness how we work, you are free to contact us. Then, you will see why most people keep on depending on us!
Innovative Tech understands their customers, especially when they are asking some help with return products. Whatever electronic items you want to return, our company never fails to guide you. For your guide, here are our product returns policies:
Our company will not accept any merchandise without the according return authorization. To get this authorization and shipping procedures, feel free to contact our toll-free number. For the reimbursement of the original payment, you need to contact us within 10 days of receiving the returned items. Customers are allowed to return any “unopened merchandise within 30 days of delivery for a full money back. But, they are accountable for both the return shipping and original outbound charges.
Opened and unopened merchandise can be returned within 30 days of delivery. But, the return of open merchandise will be subject to a 15% restocking charge. This fee covers the testing, cleaning and repacking expenses. Opened returns, on the other hand, must be in marketable condition with original packaging and materials. If you requested special orders and they were drop shipped by the manufacture, Innovative Tech do not allow any return of merchandise since we are not regularly stocked at our storehouse.
For cancelled orders, our customers should understand that merchandise that is already shipped from the storehouse can no longer be cancelled. In case you refuse the order, round-trip shipping charges will be deducted from your refunds.
To avoid any merchandise issue, we encourage inspecting your items before signing the delivery receipt. In case that you have spotted some possible defects, kindly note “possible shipment damage” on the delivery receipt in the presence of the delivery man. If you have seen visible damages on the merchandise, please do not sign or refuse to sign the delivery receipt. Then, contact us through phone about your concerns. After our negotiation, we will process appropriate claims and deliver a replacement item, if necessary.
We also encourage our customer to examine and test the merchandise within 15 days of the receipt. This can help our company in providing a quick solution to your issues. However, defective merchandises are always subject to testing.
Tablets Return Policy
- Return for refund within: 30 days
- Return for replacement within: 60 days
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.