Karnox started in 2009 with the production of high end car seats. In 2014, after years of design and development, we were able to launch the first range of high quality gaming chairs. The brand is the joint vision of a UK Rolls-Royce engineer and the Karnox Ltd team. The idea was to combine cutting edge automotive design with world class manufacturing to create eSports chairs and accessories that improve gaming performance and allow you to play for longer hours while staying comfortable and healthy.
Inspired by performance sports cars and designed for eSports, Karnox products deliver on style, comfort and build quality. We collaborate with the award winning designers around the world from the USA, UK, and Europe. Along with having great designers, we have our own state of the art production facility and manufacture all the chairs ourselves. We do not outsource or rebrand! This also means we constantly invest our factory and improve our manufacturing process. This, combined with our rigorous testing standards, top quality control, use of the best materials a product at the lower price and ultimately an the best gaming experience.
In June 2018, we are bringing our first Karnox chairs to the North American market. That being said we already have countless clients including offices, gamers, event organisers, businesses and enthusiasts. Are you next?
Karnox - We've got your back!
E-sports chairs belong to large and heavy goods. If there are quality problems, we can provide spare parts replenishment service. If you still require return, please confirm the product and packaging brand new, thank you.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.