Your Browsing History
Thank you for choosing Kainos!
We are specialized on office furniture such as office partitions, chairs, desks, conference tables and more.Our goal is to provide quality goods at lowest possible prices.
For any questions, please send us a message or call us at (888) 823-7174. Please review our return policy section for return details. <br>
*** ORDER ***
BEFORE PLACING AN ORDER, PLEASE DOUBLE CHECK YOUR INFORMATION such as contact phone number, and shipping address. Incorrect information provided may result delayed delivery.
CHANGE OF INFORMATION - Any change of information (Ship to address, contact phone number, info related to product, etc.) must be submitted to us before order is shipped. Otherwise it may require additional fee and/or cause delay or unable to change if requested after.
CANCELLATION - Cancel requests must be submitted before ship and are full-refundable only when requested before ship. If requested after, it will be considered as a Standard Return, and buyer is responsible for return shipping fee + 20% restocking fee. <br>
*** SHIPPING ***
We provide a basic freight/ground shipping at no cost which is to a commercial building with a receiving dock, otherwise only to nearby curbside. Please be prepared to move the item into your building during your scheduled delivery. Signature is required upon receiving the item.
Orders are shipped mostly in 3 business days via LTL Freight and usually takes 5 to 10 business days (may take up to 3 weeks) for the freight company to arrive in your area. Then the freight company will give you a call to arrange delivery schedule.<br>
ADDITIONAL DELIVERY SERVICE-Please contact us for a quote for additional delivery service such as Inside Delivery (only 1st floor available). Availability and cost vary by carrier, product, delivery location, etc., and MUST BE REQUESTED BEFORE YOUR ORDER IS SHIPPED. Additional requests and services provided during the time of delivery will be billed to the buyer.<br>
SHIP NOTIFICATION - We will send you a notification included your order's shipment information such as Carrier, Tracking(PRO) number, etc. Once your order is shipped, speed of delivery is beyond our control. Please contact directly to the freight company for inquiry regarding the delivery.<br>
FREIGHT DAMAGE - If your product arrives damaged, please make sure to mark on delivery receipt, BOL, POD, etc., all documents for delivery before signing, take pictures of the package and/or product, then refuse the delivery. Then notify us immediately and we will follow up to resolve as soon as possible.<br>
**RETURN/REFUND - GENERAL GUIDELINES **
Return requests and damage claims must be submitted within 30 DAYS OF RECEIPT.
DO NOT assemble the furniture if there is damage to the item and/or packaging.
Assembled furniture WILL NOT be considered for return, refund, or damage claims. (Disassembling will damage the products).
<br>
Manufacturer's defect applies to orders with concealed damage, missing hardware, and/or missing parts.
Damaged, defective, wrong items must be reported to the seller within 7 days of the delivery. Contact the seller through the message center or at 888-823-7174.
Buyer must provide minimum 3 photos to file a claim; the photos must show, 1) Entire item, 2) Packaging condition upon delivery, 3) Close-up of the damage.
Once the above conditions are fulfilled, we will review your claim and provide replacement when applicable.
We are specialized on office furniture such as office partitions, chairs, desks, conference tables and more.Our goal is to provide quality goods at lowest possible prices.
For any questions, please send us a message or call us at (888) 823-7174. Please review our return policy section for return details. <br>
*** ORDER ***
BEFORE PLACING AN ORDER, PLEASE DOUBLE CHECK YOUR INFORMATION such as contact phone number, and shipping address. Incorrect information provided may result delayed delivery.
CHANGE OF INFORMATION - Any change of information (Ship to address, contact phone number, info related to product, etc.) must be submitted to us before order is shipped. Otherwise it may require additional fee and/or cause delay or unable to change if requested after.
CANCELLATION - Cancel requests must be submitted before ship and are full-refundable only when requested before ship. If requested after, it will be considered as a Standard Return, and buyer is responsible for return shipping fee + 20% restocking fee. <br>
*** SHIPPING ***
We provide a basic freight/ground shipping at no cost which is to a commercial building with a receiving dock, otherwise only to nearby curbside. Please be prepared to move the item into your building during your scheduled delivery. Signature is required upon receiving the item.
Orders are shipped mostly in 3 business days via LTL Freight and usually takes 5 to 10 business days (may take up to 3 weeks) for the freight company to arrive in your area. Then the freight company will give you a call to arrange delivery schedule.<br>
ADDITIONAL DELIVERY SERVICE-Please contact us for a quote for additional delivery service such as Inside Delivery (only 1st floor available). Availability and cost vary by carrier, product, delivery location, etc., and MUST BE REQUESTED BEFORE YOUR ORDER IS SHIPPED. Additional requests and services provided during the time of delivery will be billed to the buyer.<br>
SHIP NOTIFICATION - We will send you a notification included your order's shipment information such as Carrier, Tracking(PRO) number, etc. Once your order is shipped, speed of delivery is beyond our control. Please contact directly to the freight company for inquiry regarding the delivery.<br>
FREIGHT DAMAGE - If your product arrives damaged, please make sure to mark on delivery receipt, BOL, POD, etc., all documents for delivery before signing, take pictures of the package and/or product, then refuse the delivery. Then notify us immediately and we will follow up to resolve as soon as possible.<br>
**RETURN/REFUND - GENERAL GUIDELINES **
Return requests and damage claims must be submitted within 30 DAYS OF RECEIPT.
DO NOT assemble the furniture if there is damage to the item and/or packaging.
Assembled furniture WILL NOT be considered for return, refund, or damage claims. (Disassembling will damage the products).
<br>
Manufacturer's defect applies to orders with concealed damage, missing hardware, and/or missing parts.
Damaged, defective, wrong items must be reported to the seller within 7 days of the delivery. Contact the seller through the message center or at 888-823-7174.
Buyer must provide minimum 3 photos to file a claim; the photos must show, 1) Entire item, 2) Packaging condition upon delivery, 3) Close-up of the damage.
Once the above conditions are fulfilled, we will review your claim and provide replacement when applicable.
- KAINOS, INC. STORE
- 5 Followers
Store Home
All Products
Reviews
(2)
Return Policy
About Us
LOADING...