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7 Ratings (43% Positive) 

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On-Time
Delivery
42.86%
Product
Accuracy
42.86%
Customer Service
Satisfaction
33.33%
Anonymous
Ordered on 7/3/2021
It was a bad experince
7/30/2021 7:22:51 AM

I feel like it was a scam to get me to help support finance of somebody's Virtual Currency mining rig. While every thing was correct in the end. It should have never happened in the first place. It was reported to be in stock when ordered actions were taken to look like it was in stock; but it was not, and it took a couple of week to get my money back.

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Anonymous
Ordered on 7/8/2021
7/13/2021 5:09:08 PM

After I purchased with in a day I notice label was created but no more progress was reported. I messaged and asked if the graphics card was on back order. Never replied. Im now in the middle of trying to cancel my order. I never received an update. I would not recommend this seller.

KeyBank Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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Anonymous
Ordered on 6/30/2021
Purchased a out of stock product
7/9/2021 5:14:22 PM

Was able to purchase and checkout with 3080ti. Label was created and that was as far as it went. Waited about 10 days with no update. I had to email to find out status. Was told they were out of stock and I opted to refund my purchase. I was sold a product that they did not even have stock for

KeyBank Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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Anonymous
Ordered on 7/2/2021
Bad Business Practice
7/9/2021 8:22:33 AM

I ordered a GPU that was in stock and available on 7/3/2021 Money was deducted from my account on 7/5/2021 On 7/8/2021 I recieved and email stating that the GPU is low on stock and will be a while before it can be restocked and if I would like to cancel and get a refund. I do not understand how the item can be listed as in stock and available, let me go through the purchase process, and even confirm my purchase. Then out of nowhere it has to be cancelled because its out of stock? Why would you list it as in stock if its not in stock. Why would I be able to purchase the item, but not receive it because its out of stock? I just wanted to pitch in my 2 cents. I am currently waiting for a reply to see if I will get a refund. This company does not practice good business, I was mislead and I'm not happy about it.

KeyBank Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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