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50 Ratings (82% Positive) 

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On-Time
Delivery
88.00%
Product
Accuracy
88.00%
Customer Service
Satisfaction
92.00%
Robert W.
Ordered on 3/29/2021
4/8/2021 6:41:45 PM

I got what the seller said that I would & more. Shipping was fast - the item I expected was above & beyond what even the most critical person would expect. Price was unusually good. I'm a happy camper!

  • Yes
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  • Yes
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Ken K.
Ordered on 1/22/2021
2/13/2021 12:56:44 PM

It would have been nice to have the thermal paste included.

  • Yes
  • Yes
  • Didn't contact
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Scott B.
Ordered on 1/13/2021
Impressed
1/28/2021 9:44:59 AM

Seller fulfilled order without delay, package arrived quickly and adequately wrapped for shipping. Advertised as a refurb, but it certainly looks new to me. I popped the drive into an external enclosure I purchased elsewhere, and it works great! I have a lot of Lightscribe discs, this drive is Lightscribe enabled, and it did a fine job on the discs.

  • Yes
  • Yes
  • Didn't contact
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Ivan B.
Ordered on 12/16/2020
Wrong item
1/14/2021 8:42:04 AM

They sent me wrong item because they didn't have item i ordered in stock.

  • Yes
  • No
  • Didn't contact
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Anonymous
Ordered on 12/20/2020
Great price and great product
1/6/2021 5:06:46 PM

Easy to find product and with great price of component and ahipping. Will do busness with again. Thank you

  • Yes
  • Yes
  • Yes
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LaRay H.
Ordered on 12/20/2020
Great seller
1/6/2021 7:35:40 AM

Seller was honest and quick.

  • Yes
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  • Yes
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Randy K.
Ordered on 12/11/2020
12/28/2020 1:51:14 PM

The DVD drive came on time and fit perfect and is working just like new.

  • Yes
  • Yes
  • Didn't contact
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Tyler F.
Ordered on 11/6/2020
Envy back light keyboard
11/23/2020 1:37:41 PM

Wasn’t what was described in the info

  • No
  • No
  • Didn't contact
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Kara M.
Ordered on 10/15/2020
Will not buy from Newegg again
10/28/2020 9:01:36 AM

I di not recommend Newegg. The item was not delivered. After Newegg failed to respond to my email, I contacted them via chat. The rep was unhelpful and unwilling to take action until I insisted on her supervisor's name and contact information, which I had to request several times before it was provided. I will never do business with this company again.

  • No
  • No
  • Didn't contact
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Frank E.
Ordered on 9/15/2020
Ecstatic Product Performance
9/28/2020 7:24:41 AM

Truly remarkable product performance and delivery at an amazing price. Feel very lucky to find a Seller that understands the needs of Consumers and we're very pleased to report the product performed flawlessly and got us back to work.

  • Yes
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Mr. K.
Ordered on 9/11/2020
Works as advertised
9/25/2020 11:26:32 AM

MB works as expected. Thanks.

  • Yes
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  • Yes
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Pam S.
Ordered on 8/18/2020
Very pleased
8/28/2020 1:00:45 PM

Never had any issues, payment was prompt, shipping was prompt and on time the product was as described and worked perfectly.

  • Yes
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  • Yes
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Kim S.
Ordered on 8/15/2020
Very Slow delivery
8/27/2020 7:45:08 PM

I thought that I was purchasing this item from Newegg and not a third party but that it not such a big deal. It took three days to process the order to ship the item and 10 days to get from Miami to Atlanta, GA. This is a crazy long time for delivery from such a short distance

  • No
  • Yes
  • Didn't contact
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Anonymous
Ordered on 5/27/2020
Fast shipping, great price, very happy!
5/29/2020 5:56:07 PM

Exactly as described, arrived very fast and works well. Would buy from this seller again!

  • Yes
  • Yes
  • Didn't contact
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Bob S.
Ordered on 4/29/2020
Products were easy to find on web site
5/12/2020 8:46:38 AM

I was able to find what I needed quickly. The order process was simple and straightforward. Items were received in a timely manner and in good condition. Will recommend to friends and will continue to use NewEgg in the future.

  • Yes
  • Yes
  • Yes
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Mark H.
Ordered on 4/28/2020
good service
5/11/2020 2:24:05 PM

recommended, fast shipping, good packaging

  • Yes
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  • Didn't contact
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Antonio D.
Ordered on 1/18/2020
Laptop Repair
2/1/2020 1:19:26 AM

Great replacement for my Dell inspiron 1520, and a good price.

  • Yes
  • Yes
  • Didn't contact
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Eric B.
Ordered on 1/10/2020
1/22/2020 6:41:54 AM

Battery was well packaged and works fine.

  • Yes
  • Yes
  • Yes
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Andrew E.
Ordered on 11/28/2019
This device works as expected, and shipping was fast
12/11/2019 6:45:54 PM

I'm very happy with my experience with this seller, and wouldn't hesitate to recommend them.

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 11/9/2019
Incorrectly labeled component.
11/21/2019 10:48:14 AM

Product was mislabeled as a replacement DVD for HP600-1350 PC. The item will not work with the HP600-1350 PC.

  • Yes
  • No
  • Didn't contact
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