shipping Holiday Shipping Details & Extended Holiday Returns
LaptopBatteryExpress.com is a family-run Ohio eCommerce business providing rapid delivery of OEM and premium replacement laptop batteries.

We take great pride in providing expert, courteous service. We want out customers to easily find the exact replacement notebook battery quickly, and get it quickly.

Laptop Battery Express sells laptop batteries that are made to its own exact specs which meet, and often exceed, original OEM specifications. These batteries are sold under our own brand: Xtend Premium Laptop Batteries. They are manufactured using hi-quality Samsung cells out of South Korea and chipsets from Texas Instruments. They generally will last 3 - 5 years, or 300 to 500 recharge cycles. Less expensive batteries are often manufactured with cheaper cells out of China and have an alarmingly high out-of-the-box failure rate. These cheaper computer batteries may cost less initially, but only last 3 - 6 months, which means you're not only dealing with inferior products but paying more for them in the long run.

We offer a 30-Day Money Back Guarantee on all of our batteries along with 2-Year Warranty on Xtend Brand Laptop Batteries and a 1-year warranty on OEM batteries. Our warranty covers the cost of the battery but does not cover the cost of shipping the new battery to you and the defective unit back to us.

We also offer free technical support with all of our products so reach out at 866-514-2590, M-F 8:30-5 EST with any questions you may have.

Find it fast, get it fast. Easily accessible expert knowledge and help. That's LaptopBatteryExpress.com.
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Return Policy
About Us

RETURN POLICY

You may return batteries purchased from LaptopBatteryExpress.com within 30 days from the purchase for a refund or exchange. If you have a problem with one of our products we will replace it with a brand new product and a prepaid return label. All products returned must be in original boxes and packaging, have original UPC codes on the products, all manuals intact, and documentation provided in the package shipment. Further the product cannot be scratched or marred on the finish. The product must be in resalable condition. If your battery or AC adapter is defective, we will send you a no charge replacement and include a prepaid return shipping label via the US Post Office. Power problems with laptops can sometimes be difficult to diagnose. Power Problems can be caused by faulty ac power adapters, defects in batteries, mis-calibrated software in your laptop, defective power port sockets, software upgrade of your operating software, motherboard charging circuit problems and as simple as failing to reboot your laptop after a battery is installed. We have free tech support if you would like to inquire further with one of our power experts.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
10.00%
Used Item Return Policy
Refund
Within
60Days
Replacement
Within
60Days