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14 Ratings (71% Positive) 

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On-Time
Delivery
78.57%
Product
Accuracy
71.43%
Customer Service
Satisfaction
62.50%
Anonymous
Ordered on 9/7/2021
Shipment is too slow! I've been waiting 17days still not receive my package !
9/25/2021 10:28:25 AM

Trash seller

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Anonymous
Ordered on 8/18/2021
Inadequate packaging
9/23/2021 7:56:09 PM

The keyboard works fine. It was delivered in a plastic bag tightly taped shut, inside the keyboard was wrapped in just bubble wrap. There was no box at all to protect the product in shipping. Single-use plastic is banned where I live. Now the responsibility lies on me to ethically dispose of the plastic wrap at a designated drop-off site.

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  • Didn't contact
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Anonymous
Ordered on 9/11/2021
9/22/2021 5:10:17 PM

I want to be satisfied with the product but unfortunately the fan base came cracked so now its louder than its supposed to be which I think might have happened during the shipping here

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  • Didn't contact
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Ed
Ordered on 8/28/2021
lost
9/11/2021 9:29:38 PM

I may change this later, but I can understand why they say it can take up to 21 days to receive your product. Mine has been out for delivery for 5 days in the wrong city, in the wrong state. When I ask then, they say 'It is on its way, have a happy life" The 21 days isn't up yet, but I would not be surprised if it takes that long before they can find the 'out for delivery package' and re-route it to me. At this point I don't care how good or bad the product is, I do not plan on ever using them again and will tell everyone to stay away from them, buy ANYWHERE else.if you want you product in YOUR hands and not the shippers or lost in never never land.

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Matt H.
Ordered on 7/24/2021
I got torqued over on this buy.....LoL!
9/2/2021 2:07:41 PM

pack of hardware, as described and delivered.

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  • Didn't contact
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Anonymous
Ordered on 7/23/2021
Best heavy duty GPU ever exist
8/27/2021 6:42:28 AM

Improve the stock for GPU items

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Gabriel R.
Ordered on 8/6/2021
Scared At 1st, Pleasantly Suprised.
8/21/2021 11:26:08 PM

Bought a ASUS GT1030 for a good price compared to everywhere else. Quickly panicked when I saw they had no reviews, I asked for a refund and they instantly said they'd take care of it and were willing to take it, response time was soon after my messages usually around 10pm Mountain standard time. As for shipping a day after my order a Label was created, 2 days after that 4PX the shipping service received it, 2 days after that it arrived at a Hong Kong airline, 2 days after that it departed etc. In total it took 15 days to arrive which is pretty typical for Chinese shipping. Glad to see it didn't stay at label created for weeks like some Newegg horror reviews. As for packaging it came in 3 layers of bubble wrap and a cover, no box. It wasn't damaged luckily but I would like to see a cardboard box instead for more assurance. The GT1030 was exactly as listed, new and the OC edition with the fan. However it was the Chinese packaged version, idk about getting the 3 year warranty since its the Chinese version. The last thing that really was nice to see was the note Letter Tech sent, a simple thank you note for trusting them. And a "gift" which was just a mask (probably to offload some extra masks). But overall it was a pleasant surprise and very nice to see, this was just my experience tho, always stay cautious. Would buy from again, hope to see you guys keep this good service going.

Letter technology Response:
Thank you for your support and trust, I wish you a happy life
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Anonymous
Ordered on 8/6/2021
Rtx 2060
8/21/2021 7:41:56 PM

Came in with no issues thankfully! :D

Letter technology Response:
Thank you for your support and trust, I wish you a happy life
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Anonymous
Ordered on 7/7/2021
Didnt even ship I had to get a refund.
8/16/2021 11:19:06 AM

I waited for a whole month just for it to say they couldnt ship it.

Letter technology Response:
Dear friends, I am so sorry that I have already sent the goods to the express company, but I was told that the epidemic situation has worsened and the transportation time has been prolonged. I am so sorry
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Anonymous
Ordered on 7/9/2021
As described and best price we could find
8/13/2021 5:07:51 AM

The mouse was just as described, came as quickly as can be expected from overseas, and was the best price we could find after searching several sites. No issues and would make the purchase again.

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  • Didn't contact
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