Welcome to Lyre ishop
Our shop has specialized in supplying Brother original consumable products including the Toner Cartridge & Drum Unit.
If you have anything to ask, please feel free to contact us.
Happy shopping here

Note:
Electrical appliances voltage are AC 110V, which require voltage transformer while using.
Item with box may be lightly squeezed or stained during shipping, kindly think twice before placing an order.
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Lyre ishop Store
  • LYRE ISHOP STORE
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Return Policy
About Us

RETURN POLICY

3c-related products/Consumable products are disposable packaging products and cannot be opened or tried out.
Items that cannot be returned if they are used or the seal/sticker on the packaging is broken.

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.com account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Restocking
Fee
10.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
10.00%