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Your perfect source for all kinds of Computer, Camera and Phone memory, DRAM, Flash Memory, Camera Cards, USB Drives, Micro SD SDHC SDXC Cards, Bluetooth Headsets. SanDisk Sony Samsung Plantronics Crucial.
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Feedback
Returns Policy
198 Ratings (57% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
54.04%
Product
Accuracy
68.69%
Customer Service
Satisfaction
53.96%
Anonymous
Ordered on 6/25/2021
Dead Motherboard received
7/30/2021 4:55:17 PM

I received a refund but was charged for restocking fee, for receiving a dead motherboard and missing components? really? give me my money back!

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Anonymous
Ordered on 7/3/2021
Fast shipping
7/30/2021 7:43:00 AM

Reasonable price and item was as described.

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  • Didn't contact
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Anonymous
Ordered on 7/12/2021
Bent pins, no disc or manual
7/27/2021 7:52:33 AM

Really odd item. Came in unconventional Iona like box. Threw it away. Came from overseas, not local shipment.

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  • Didn't contact
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Cohl C.
Ordered on 7/8/2021
Terrible seller.
7/17/2021 9:50:04 AM

Still waiting on my package and the seller gave me false information after i asked about it's whereabouts.

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1 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 6/22/2021
Buyer beware, Never shipped
7/14/2021 3:03:50 PM

A shipping label was created, 21 days later the item has not shipped. After checking ratings this seems to be a common theme with this seller. I have asked to cancel my order and for a full refund.

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2 out of 2 people found this review helpful. Did you? 
Anonymous
Ordered on 6/19/2021
Scam artist.
6/28/2021 7:05:21 AM

Nothing was as was represented . Even the origin of the product was misrepresented. No product was received and no explanation was offered. No refund has been paid. This is a scar on NewEgg as well as the seller they allow to scam customers.

Mark's Marketplace Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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3 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 6/10/2021
Inaccurately Described the Product
6/25/2021 8:44:46 PM

Don't buy a used product from this seller, it might not function as its supposed to. They also charge a 15% restocking fee if you return the defective product they sent you.

Mark's Marketplace Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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4 out of 4 people found this review helpful. Did you? 
Anonymous
Ordered on 5/26/2021
Received the motherboard as described on the Newegg website with a bonus
6/12/2021 5:53:29 AM

No complaints on the ratio of value and service. Order arrived in nine days. Had to replace the CMOS battery but that is routine. The I/O shield was included and that was a bonus.

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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Mike A.
Ordered on 5/7/2021
Ryzen 5 3600XT
6/4/2021 3:26:02 PM

Although this CPU shipped from Hong Kong it arrived in about 2 weeks which is pretty fast considering other things I have ordered from China. The CPU is a real AMD chip, the seller is honest, packaging was great and the price was even better. I would definitely buy from this seller again. Thank you for being honest and selling a real product.

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1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 5/4/2021
Bad Chinese Motherboard
6/4/2021 10:27:40 AM

I had to replace my motherboard, and I ordered a Z390 Pro that was advertised in English. I ended up receiving a Chinese Motherboard that was open. and it did not work.

Mark's Marketplace Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
  • Yes
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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Edward
Ordered on 5/4/2021
Likes to keep money tied up in cyberspace while you wait for your package to never arrive.
6/3/2021 9:19:48 PM

I ordered a replacement motherboard for my old threadripper 1950x. After about 2 weeks, contacted the seller to ask why the package status never changed from "label created", only to be told they had tried emailing me to say the package had been stolen, and they would be refunding. I had to wait about 7 more business days for the refund to finally come back. This is a prime example of someone trying to make money off of the interest they can generate by holding on to the money until the conversion rate is most favorable, then returning the original amount once the value falls again, and pocketing the difference. This seller should be removed from the site, and should be avoided at all costs.

Mark's Marketplace Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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3 out of 4 people found this review helpful. Did you? 
Anonymous
Ordered on 4/26/2021
Not good at this kind of stuff
5/26/2021 6:27:09 AM

This seller misrepresents their location and their shipping methods and delivery times. Pros: - got what I ordered - free 16 feet (I measured) of bubble wrap - box wrapped in enough packaging tape to effectively make it water proof Cons: - they didn't even ship it until I asked where it was - lots of environmental concerns now that I have all this packaging to dispose of - lack of communication

Mark's Marketplace Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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3 out of 4 people found this review helpful. Did you? 
Anonymous
Ordered on 4/26/2021
Good Information
5/21/2021 3:43:54 AM

good job

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1 out of 1 people found this review helpful. Did you? 
Mukesh
Ordered on 4/25/2021
Dispatched delivery was according to timing. Saw delivery date after 15 - 17 days so accepted the free shipping. But if I assigned a career with extra more payment then I could have got it earlier.
5/20/2021 7:31:27 PM

Recommend this seller. The dispatched package was sealed properly and delivered in real good condition. Happy to purchase from this seller again. No complaints but just have compliments for services provided in compliance. Thanks.

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  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
Donn O.
Ordered on 4/25/2021
Very Favorable
5/18/2021 7:49:24 AM

This is a great place to shop and work with. In these tough times of limited availability, they came through ahead of schedule. The Ryzen chip works amazing, also. Thanks Mark's Marketplace!

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  • Didn't contact
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Anonymous
Ordered on 5/4/2021
0-2
5/17/2021 5:37:46 AM

bought two of these boards, and both were not in working shape, on top of that, I cant just return them, but need to "file a claim" for one and i guess Im just stuck with the other, even though I bought them at the same time. Its still early, and the return process may work out, but at this time I'm feeling a bit burned and am questioning the quality of the 2nd (or third) party vendors that Newegg works with

Mark's Marketplace Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 4/30/2021
Patience is a virtue
5/16/2021 6:42:51 PM

I was hesitant once I realized the product would be shipped from overseas. The tracking ID originally given to me kept saying pending and the shipping service wouldn't recognize the order. I reached out to the seller and they informed me within the hour that they changed carriers and provided me with a new tracking ID. The order was in process and was already in the states. I received the item with 12 days of ordering. Product was in excellent condition and am very happy with my purchase.

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B.S.
Ordered on 4/11/2021
Do not buy from this Seller..
5/14/2021 1:09:23 PM

Ordered a CPU on 4/11/21, Received it on 5/14/21. a few days past the return date. After 2 wks I ordered another CPU from a US-based seller got it within 4 days. Hopefully, this one, I just received works for my next build.

Mark's Marketplace Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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  • Yes
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2 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 4/23/2021
Amazing service!
5/12/2021 8:55:30 PM

Being someone new who wanted to build a computer. I was a little skeptical at first from buying from this company. But I can say after receiving my processor. I had amazing customer service. Multiple emails about my package. Constant updates. I will definitely buy from this seller again!

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Peter N.
Ordered on 4/15/2021
Avoid this seller like the plaque
5/12/2021 7:07:55 AM

My CPU has been stuck less than 1 state away from me for a week and this seller is absolutely awful. I received an email demanding an unboxing video assuming I ever receive what I bought - BRAND NEW as if they expect damage in shipping. That was before the processor even left its warehouse in Hong Kong. Nothing was told to me about it being shipped by the US Postal Service and I had to forward an email to another email address because of an impossibly long tracking number. And here it is over a week later and the tracking information has still not been updated. I will never buy anything from Mark's Marketplace again.

Mark's Marketplace Response:
Thank you for shopping with us and we sincerely apologize for the issue. We will do our best to help you solve it. We have sent solutions to you by New egg Message. Please check it and your reply will be highly appreciated.
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  • No
2 out of 2 people found this review helpful. Did you? 
 
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