Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

We have been in the retail electronics market since 2010. Our priority is customer satisfaction. Regardless of the size of your order, each sale is important to us, and will receive our utmost care and attention Therefore, we put together a knowledgeable and courteous sales staff to assist you along with friendly customer service personnel to assist if there is any help needed so with us you can shop with 100% confidence .
Our slogan is "We are not satisfied until you are!".

Feedback
Returns Policy
212 Ratings (89% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
90.86%
Product
Accuracy
91.94%
Customer Service
Satisfaction
93.25%
Anonymous
Ordered on 2/4/2021
Horrific
2/8/2021 4:02:45 PM

My Item was sent a thousand miles away from the address I entered. Don't buy anything from Micheal-PC, no matter how rare the item.

  • No
  • No
  • No
Did you find this review helpful? 
Shad S.
Ordered on 12/13/2020
Neither Bubble Free nor Crystal Clear
1/21/2021 5:27:49 PM

The instructions aren't at all detailed, so when it went on with a few bubbles and a screen-wide pattern of blue blotches I hoped customer service would be able to give me more detailed instructions that would make it possible to reapply and work correctly. Unfortunately they were not able to do that, but I had no trouble getting a refund.

  • Yes
  • No
  • Yes
Did you find this review helpful? 
Robert C.
Ordered on 12/15/2020
Empty package sent
12/28/2020 6:23:40 AM

This company is a scam! they do not send items and they play games delaying shipment and then flat out lie. Newegg, you should feel disgusted representing this company. Your reputation is at stake. I at least know my credit card company will reverse the charges for this bogus transaction

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 12/20/2020
Shipping problem but not their fault
12/27/2020 5:46:03 AM

On the day the item was to be delivered I notice the delivery location was a different state. I call Newegg to file a complaint or whatever. And later that day I actually received the item in the mail. I’m assuming is the shippers fault cause the address was right but tracking info was wayyy off. It was shipped through usps so I don’t know what happened their other than that I’m very satisfied with my purchase.I also received an email from the seller id rate their customer support 5 eggs as well. Honestly I don’t believe their was anything the seller could of done with the shipping problem.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Athena V.
Ordered on 11/27/2020
Never received my item
12/14/2020 5:32:34 AM

My purchase was delivered to the wrong address and after 2 weeks I still have not received the promised replacement!

  • No
  • No
  • No
3 out of 3 people found this review helpful. Did you? 
Harold B.
Ordered on 11/16/2020
Don't believe the listed ship-from location
11/30/2020 9:26:40 AM

The item was listed as ships from US. It was marked as shipped by the seller and a fake tracking number was input - I'm guessing so they can collect payment from the credit card. I contacted the selller who then gave a DHL number out of HK. Look, it is fine if it is shipping from HK - but be honest about it!

  • No
  • Yes
  • No
1 out of 1 people found this review helpful. Did you? 
P B.
Ordered on 11/8/2020
Still waiting for response
11/19/2020 7:46:19 AM

I see that other people have issues with items send to wrong address. Looks like I have same issue. For now Im giving one egg. If they fix the problem will change it.

  • No
  • No
  • No
5 out of 5 people found this review helpful. Did you? 
Carlos C.
Ordered on 11/2/2020
package lost or stopped or whatever
11/18/2020 9:55:26 AM

I haven't received yet

  • No
  • Yes
  • No
3 out of 3 people found this review helpful. Did you? 
Patrick L.
Ordered on 10/10/2020
Wrong address
10/26/2020 10:43:51 AM

I still haven't received the product I ordered, the one I ordered was sent to a completely different state, and I haven't heard anything back about it. I'm very dissatisfied at this point.

  • No
  • No
  • No
3 out of 3 people found this review helpful. Did you? 
Anonymous
Ordered on 10/1/2020
10/19/2020 7:14:01 AM

Seller's listing showed pictures of the official charger from Microsoft. Instead, I was drop shipped a cheap knockoff from amother large online retailer that cost less than one-third of what I spent.

  • Yes
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
MELVIN L.
Ordered on 9/17/2020
Cable was exactly what I was looking for
10/5/2020 3:22:55 PM

This DP Cable worked as advertised, although ordering it for use with my Surface Laptop was a shot in the dark. Other cables that I tried did not allow full 2K resolution. This one does.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Mark D.
Ordered on 5/4/2020
Kraptastic shipping!
6/2/2020 8:43:31 PM

Bought this as a Mother's Day gift for my wife. Order was placed on May the 10th and as far as I can tell it still hasn't shipped. I've ordered 2 items on the same day that were both apparently coming from China and I guess China must really hate the USA now because NEITHER have shipped! MAKE SURE YOU CHECK AND VERIFY WHERE THE PRODUCT YOU'RE TRYING TO PURCHASE IS COMING FROM BECAUSE IF ITS OUTSIDE THE U.S. YOU MIGHT NOT GET IT!

  • No
  • No
  • Didn't contact
3 out of 3 people found this review helpful. Did you? 
Judge L.
Ordered on 4/29/2020
I dont have an impression
5/25/2020 2:33:12 PM

Unfortunately in the digital age, we cant really get an impression of sellers. My order was shipped to a different state, while i have to wait 2 days to hear back from anybody regarding the situation. Im not impressioned with anything at this point. Of course i would be happy had i gotten my item, but shipping to the wrong state, during a pandemic, and running out of the model for a replacement is something i just dont like. Will not be using this seller again unfortunately.

  • No
  • No
  • No
3 out of 3 people found this review helpful. Did you? 
darrell s.
Ordered on 4/27/2020
Do not purchase anything from this seller
5/20/2020 4:31:42 AM

After almost a month of waiting I still haven’t received my item

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Jon P.
Ordered on 5/1/2020
5/18/2020 12:46:46 AM

18 days and I am still waiting on my power supply No tracking info

  • No
  • No
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
kyle m.
Ordered on 4/28/2020
China
5/15/2020 10:47:19 AM

don't want a product that is going to take 2 months to get to me

  • No
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Eric C.
Ordered on 4/25/2020
Overall positive
5/14/2020 12:09:17 PM

The company shipped it to me, but FedEx somehow decided that Rhode Island and Arizona are the same state, so they sent it to RI instead of where I am in AZ. The seller apologized and had the item shipped to me directly from the manufacturer.

  • No
  • Yes
  • Yes
Did you find this review helpful? 
Larry B.
Ordered on 3/4/2019
I ordered a hard drive on 03-04-2019 ... this is 03-29-2019 and I still haven't received it ... nobody seems to even know where it is at ... the tracking number that I was given still shows that it is
3/28/2019 9:32:04 PM

I ordered a hard drive on 03-04-2019 ... this is 03-29-2019 and I still haven't received it ... nobody seems to even know where it is at ... the tracking number that I was given still shows that it is in China and the way that I read it ... they are still waiting to receive the hard drive from the seller. I have order a lot of stuff from NewEgg over the years ... but this will be my last order from they.

  • No
  • No
  • Yes
2 out of 2 people found this review helpful. Did you? 
James O.
Ordered on 1/15/2019
WD 2T
2/9/2019 7:32:47 PM

took a little longer to get shipment, said it was coming from China, but all arrived and worked fine.

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
PATRICK O.
Ordered on 11/11/2018
1/8/2019 11:26:40 PM

Item is as described and was delivered on time

  • Yes
  • Yes
  • Yes
0 out of 1 people found this review helpful. Did you? 
 
TOP