We have been in the retail electronics market since 2010. Our priority is customer satisfaction. Regardless of the size of your order, each sale is important to us, and will receive our utmost care and attention Therefore, we put together a knowledgeable and courteous sales staff to assist you along with friendly customer service personnel to assist if there is any help needed so with us you can shop with 100% confidence .
Our slogan is "We are not satisfied until you are!".
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To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
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The instructions aren't at all detailed, so when it went on with a few bubbles and a screen-wide pattern of blue blotches I hoped customer service would be able to give me more detailed instructions that would make it possible to reapply and work correctly. Unfortunately they were not able to do that, but I had no trouble getting a refund.
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This company is a scam! they do not send items and they play games delaying shipment and then flat out lie. Newegg, you should feel disgusted representing this company. Your reputation is at stake. I at least know my credit card company will reverse the charges for this bogus transaction
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On the day the item was to be delivered I notice the delivery location was a different state. I call Newegg to file a complaint or whatever. And later that day I actually received the item in the mail. I’m assuming is the shippers fault cause the address was right but tracking info was wayyy off. It was shipped through usps so I don’t know what happened their other than that I’m very satisfied with my purchase.I also received an email from the seller id rate their customer support 5 eggs as well. Honestly I don’t believe their was anything the seller could of done with the shipping problem.
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My purchase was delivered to the wrong address and after 2 weeks I still have not received the promised replacement!
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The item was listed as ships from US. It was marked as shipped by the seller and a fake tracking number was input - I'm guessing so they can collect payment from the credit card. I contacted the selller who then gave a DHL number out of HK. Look, it is fine if it is shipping from HK - but be honest about it!
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I see that other people have issues with items send to wrong address. Looks like I have same issue. For now Im giving one egg. If they fix the problem will change it.
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I haven't received yet
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I still haven't received the product I ordered, the one I ordered was sent to a completely different state, and I haven't heard anything back about it. I'm very dissatisfied at this point.
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Seller's listing showed pictures of the official charger from Microsoft. Instead, I was drop shipped a cheap knockoff from amother large online retailer that cost less than one-third of what I spent.
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This DP Cable worked as advertised, although ordering it for use with my Surface Laptop was a shot in the dark. Other cables that I tried did not allow full 2K resolution. This one does.
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Bought this as a Mother's Day gift for my wife. Order was placed on May the 10th and as far as I can tell it still hasn't shipped. I've ordered 2 items on the same day that were both apparently coming from China and I guess China must really hate the USA now because NEITHER have shipped! MAKE SURE YOU CHECK AND VERIFY WHERE THE PRODUCT YOU'RE TRYING TO PURCHASE IS COMING FROM BECAUSE IF ITS OUTSIDE THE U.S. YOU MIGHT NOT GET IT!
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Unfortunately in the digital age, we cant really get an impression of sellers. My order was shipped to a different state, while i have to wait 2 days to hear back from anybody regarding the situation. Im not impressioned with anything at this point. Of course i would be happy had i gotten my item, but shipping to the wrong state, during a pandemic, and running out of the model for a replacement is something i just dont like. Will not be using this seller again unfortunately.
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After almost a month of waiting I still haven’t received my item
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18 days and I am still waiting on my power supply No tracking info
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don't want a product that is going to take 2 months to get to me
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The company shipped it to me, but FedEx somehow decided that Rhode Island and Arizona are the same state, so they sent it to RI instead of where I am in AZ. The seller apologized and had the item shipped to me directly from the manufacturer.
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I ordered a hard drive on 03-04-2019 ... this is 03-29-2019 and I still haven't received it ... nobody seems to even know where it is at ... the tracking number that I was given still shows that it is in China and the way that I read it ... they are still waiting to receive the hard drive from the seller. I have order a lot of stuff from NewEgg over the years ... but this will be my last order from they.
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took a little longer to get shipment, said it was coming from China, but all arrived and worked fine.
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Item is as described and was delivered on time
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My Item was sent a thousand miles away from the address I entered. Don't buy anything from Micheal-PC, no matter how rare the item.