Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Welcome to MobileBigfan.

MobileBigfan is more than a Phone webstore, but a Phone community. In here, people can share and ask any questions about any brand phones, and we will give you more product understanding that will help you in coming to a decision which phones are your suitable options. Because we are real people that loving sharing mobile gadgets with you, our work allow us to follow and keep up with fast-pacing consumer technologies, in turn, we are able to share these knowledge with you.

With these guiding principles, MobileBigfan has become a popular choice among communities internationally through our webstore.

We are committed to bring the best merchandises at affordable prices.
Through our close working relationship with top brands and corporate partners, we seek to carry quality assured products at unbeatable prices.
At MobileBigfan you never have to overpay for anything.

Once again, thank you for stopping by, it’s our great pleasure.

MobileBigfan

Feedback
Returns Policy
17 Ratings (71% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
82.35%
Product
Accuracy
70.59%
Customer Service
Satisfaction
71.43%
James J.
Ordered on 10/27/2020
Great
11/23/2020 6:52:55 PM

Yes I would have someone else a very nice recommendation

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Pete T.
Ordered on 10/24/2020
Good deal, speedy delivery, as advertised
11/19/2020 7:23:43 AM

Aside from the fact that some Korean gibberish appears on a few utility screens, the phone was exactly as expected and advertised, with mfg seal intact. Phone looks and works great, and arrived in less than 10 days. Working fine with a Cricket SIM.

  • Yes
  • Yes
  • Yes
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chris/shane f.
Ordered on 10/15/2020
best not to buy from 3rd party venders on new egg
11/11/2020 7:53:55 PM

new egg would give no info on 3rd party vender, was left in the dark on the whole situation, canceled order before it was even shipped, new egg charged my bank acc anyway, will never buy anything from new egg again. very poor customer service.

  • No
  • No
  • Didn't contact
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Mitchell C.
Ordered on 8/16/2020
Great phone but not the one advertised
9/11/2020 5:28:47 PM

I purchased a ROG phone 3. It said international version. It was actually a tencent version, which is the China only model. To compound things, the box had already been opened and the ww firmware installed. This removes the ability for ota updates and possibly voids the warranty. They also removed the included cooling attachment, which was a further disappointment. The item description has since been updated to fix some of the inaccuracies, but it's still missing some important info. Like the fact that you can't get warranty service for this thing if you don't live in China. Customer service contacted me after I sent the return or to try to extol the wonders if this "amazing phone" and make it sound like it hasn't been opened. How does the wrong firmware end up on an unopened device? A cursory check of the Asus page for this device clearly lays out what's going on for each model. Bottom line is this company is trying to screw customers and hoping they'll want to keep their shiny new toy despite the major pedals stemming from their lack of candor in advertising..

  • Yes
  • No
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1 out of 1 people found this review helpful. Did you? 
Adrian P.
Ordered on 5/25/2020
Careful for GSM-only phones and strict return policy
7/10/2020 8:27:54 AM

I wish I could say this was a positive experience but after five weeks trying to get my phone on the Verizon network in the US I'm told this phone won't ever work bc it doesn't have CDMA (not clear from the posting.) Despite not using the phone this whole time, I'm told I can't return it. Find another seller.

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Anonymous
Ordered on 5/4/2020
Good thermometer
5/21/2020 5:47:47 AM

The only thing is has to be in the mouth for two minutes.

  • Yes
  • Yes
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
William B.
Ordered on 4/29/2020
Not as advertised
5/18/2020 5:02:23 AM

The ad and the packing box both said that the thermometer came with instructions and a carrying case. Neither were in the box. It also said that the thermometer would beep when the temperature stabilized. After holding the thermometer under my tongue for over three minutes it did not beep. The temperature stabilized after about 30 seconds.

  • Yes
  • No
  • Didn't contact
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raul b.
Ordered on 4/26/2020
5/12/2020 8:04:09 PM

I haven't received all the items I ordered, 1st time using newegg not too thrilled.

  • No
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  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
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