Email with any questions - support@pcpartsohio.com
www.pcpartsohio.com

PC Parts Unlimited is one of the largest distributors of Surplus, Liquidation and Overstock Computer Components in United States, Europe and Asia. PC Parts deals directly with Apple, HP, Gateway, W.D. Maxtor, and Intel surplus and liquidation. Because of our large buying power we have access to just about any computer component dramatically below market value. We specialize in all parts for Laptop, Desktop and Apple computers.

Feedback
Returns Policy
289 Ratings (64% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
63.83%
Product
Accuracy
65.96%
Customer Service
Satisfaction
48.33%
Alexander K.
Ordered on 12/28/2020
1/14/2021 6:22:50 AM

I never received the product

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David A.
Ordered on 10/18/2018
They are aweful
10/23/2020 4:58:27 PM

Miss labeled product and customer service was just bad. Who responds with “what gave you the impression this was a 8gb unit” uh the product description. And when i sent the screen shot as proof i was told that it was shipped as a 4gb unit and i could get a refund if im not satisfied. Real classy.

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Mitchell H.
Ordered on 7/17/2020
Never shipped product, never canceled order
8/5/2020 12:17:37 PM

A thief, don't use them or Newegg Marketplace

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Chad C.
Ordered on 2/12/2020
2/28/2020 10:28:16 AM

Mother Board issue, least expensive way to troubleshoot. Bought new computer gave parts to local repair shop.

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  • Didn't contact
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armando j.
Ordered on 2/9/2020
Horrible
2/25/2020 11:00:10 AM

Same problem as others. They say a shipping label is created, no update or response to email for a week, then an email from newegg saying I asked for rma. Newegg should stop letting them sell through their market place. Waste of time.

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PATRICK Z.
Ordered on 1/30/2020
Satisfied Customer - Logic Board for MacBook Air A4166
2/7/2020 1:52:01 PM

I am completely happy with the transaction I had with PC Parts Unlimited. I paid for 5 - 7 day shipping and had it right on time in great condition. The logic board worked as stated in their description and the price was the lowest I could find from a reputable source. Thank you!!

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Rick H.
Ordered on 1/14/2020
Great seller
1/30/2020 7:27:28 AM

Great seller part was defective and I understand this happens with used parts. They were very easy to work with on getting a refund for bad part. I will buy from them again.

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Jorge O.
Ordered on 10/31/2019
I will be happy to oder from newegg again.
11/15/2019 12:14:40 PM

I definitely recommend newegg

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Howard G.
Ordered on 7/22/2019
Motherboard for XPS 8900
9/5/2019 6:38:35 PM

Would I recommend this seller to others? NO! Board failed after five days and company wanted my email address before they would send RMA paperwork to return the board. Don't know if I would have gotten my money back or a replacement motherboard. Either way, it seems like they wanted information that I view as unnecessary for the RMA process to work so I'm out the cost of the board. Lesson learned. I also found a number of negative feedbacks about this company onine. Seems like it's best to give them a wide berth.

PC Parts Unlimited Response:
Howard, Our RMA team was requesting the email address to properly email a shipping label for the RMA needed. We cannot attach labels or files to NewEgg messaging. So we ask for an email so we can get you a label, so you will not have to pay for return shipping, and once it is returned we will issue the full refund. As a courtesy and miscommunication, we will still offer the return for a refund if you would like. Thanks
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Matthew C.
Ordered on 8/26/2019
Do Not Buy From This Seller
9/4/2019 9:41:06 AM

The mother board I purchased was evidently out of stock, I assume. A shipping label was created with a tracking number and several days later I received an automated email about receiving a refund without any explanation at all. Avoid PC Parts Unlimited.

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Harvey M.
Ordered on 8/20/2019
Worst seller and bad communicator!!!
8/27/2019 7:26:01 AM

Ordered a Motherboard on 8.21.2019. a shipping label was created but never shipped. Contacted the seller on 8.27.2019 asking "where is my package"? few hours later got an email that a refund has been issued. nobody said why i didnt get the product i needed just a simple email with refund 6 days after my order.

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ziggy c.
Ordered on 7/21/2019
I correct refund
8/5/2019 11:58:28 AM

First of all the part ordered was showing in stock, attempted to order the part twice, the first time processing the order it was declined and saw on the second order that tax was not applied, as such I thought the order could not be processed as I saw it was still available to order. In thinking this was the cause I placed a second order for the same part with the tax included a second time around the order was refunded for what I assume is a lack of stock however this time the full amount was not refunded as well at time of writing the part still shows as an available part and has not been changed to either remove the listing or show as out of stock. Very disappointed in this purchase because now I am out 2 weeks waiting and was shorted about 5 dollars.

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JOHNNY R.
Ordered on 6/1/2019
Shipped super fast and just what I needed
6/19/2019 1:48:51 PM

Worked great!!! Very happy!

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  • Didn't contact
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Sean K.
Ordered on 5/28/2019
no customer service
6/4/2019 3:13:58 PM

would not purchase from this seller/company ever again

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Anonymous
Ordered on 5/15/2019
horrible
6/4/2019 3:13:27 PM

horrible service, paid for overnight shipping and it took 7 days

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Kelsey W.
Ordered on 4/26/2019
Extremely slow, not exactly what they sold
5/18/2019 5:38:35 AM

Item took over a week to even leave the seller's wearhouse, which is in addition to 10 days of shipping time. What order takes that long to process?! MacBook Air also did not have the newer OS version stated, and does not appear to be in grade A condition as listed. I would not purchase from PC Parts Unlimited again.

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  • Didn't contact
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aleksandr s.
Ordered on 3/28/2019
Bad experience
5/18/2019 12:51:55 AM

Day of delivery I received an email saying that the item was returned. I was confused and reached out too Newegg.com. They notified me that the item never went out because it was actually out of stock. I was disappointed to find out that it was out of stock on the day that I was supposed to be receive my laptop. They charged me so I had to wait for my refund.

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Jennifer T.
Ordered on 4/17/2019
As Described - Fast Shipping - Great Pricing
5/13/2019 9:42:59 AM

Very happy with this transaction. Description was accurate and informative, shipping was fast, and the pricing was nearly unbelievable!

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  • Didn't contact
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Anonymous
Ordered on 3/24/2019
Item condition is great, but timely shipping caused concern
4/3/2019 5:27:57 AM

Very pleased with item itself. Was described as used, but looks new. Amazing considering it’s over 4 years old. My only concern is that the shipping was not as quick as it should have been, which caused unnecessary concern. Shipping label printed on 3/25, but wasn’t delivered to carrier until 3/29. Just keep this in mind.

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  • Didn't contact
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Gregory R.
Ordered on 3/2/2019
Very poor
3/27/2019 7:58:37 PM

I ordered a computer from PC Parts Unlimited. They gave me no indication anything was wrong, and I took a half day off work to sign for the shipment. Suddenly I got an email saying the order was cancelled. The reason the seller gave was because I had requested that the order be cancelled—I definitely had not. Had to call Newegg to try and understand why I didn’t receive my order. I’m not upset that they erred and listed a product they didn’t have to sell. Stuff happens. However, they handled it so poorly—lied to Newegg and just left me twisting. I wouldn’t recommend owning any of their products and relying on them for quality or customer service. This seller is hopelessly untrustworthy.

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