Paksheungtat is a broad line distributor of consumer electronic, video game accessories. We sell different kind of tuning parts and repair kits which suitable for Playstation, Xbox, Nintendo, Sega console, etc. In order to bring an unusual gaming experience to customer, we are selling variety of tuning parts, such as controller shells, controller adapters, etc. Besides, we also selling OEM parts, such as video games controller to PC adapter, cable, etc.

Our company was founded in 2013 as an online shop company in Hong Kong, China. We have been focusing on electronic and video games market for over 5 years. In order to provide a better delivery services for global customers, US and Europe warehouses have already opened in 2014. We owned many product licences and dealerships in gaming products. Our professional team are continuously providing reliable, quick and professional customer service. Please check our extensive product line and we are happy to asset you if any queries.

Feedback
Returns Policy
72 Ratings (81% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
80.56%
Product
Accuracy
88.89%
Customer Service
Satisfaction
92.00%
Anonymous
Ordered on 12/25/2020
Always receive great service
1/13/2021 4:46:41 AM

Exactly what I ordered and got it early, thanks

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Brian P.
Ordered on 11/29/2020
Don't be fooled by the free shipping
12/14/2020 2:56:40 PM

Don't be fooled by the free shipping if you need an item delivered in a reasonable amount of time. This vendor doesn't disclose that they use UPS Mail Innovations for shipping which is one of the worst delivery services. The item I ordered was new and worked as expected, but the delivery was a hot mess. The package tracking was stuck in places for several days or was in transit between cities 30 minutes apart for days with no explanation. If shipping is not priority for you then they are a good vendor to choose the product was new and what I expected.

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Douglas P.
Ordered on 10/26/2020
11/10/2020 1:24:16 PM

Good price. Works great. Keeps an old favorite but out of date game still playable by the next generation of kids.

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KEITH S.
Ordered on 7/17/2020
Sells used part listed as new
8/10/2020 9:36:51 AM

This part had been removed from a unit and resold. Had bent pins and solder bridges. Took 2 weeks to receive. Not as described.

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Debra G.
Ordered on 7/21/2020
Although I had to return the product; customer service was excellent
8/4/2020 6:58:46 PM

Sometimes it is good to read a review that tells how customer service was when things go wrong with the product or deliver. In this case I ordered a product that I needed within a certain timeframe. I paid to expedite the delivery and was very disappointed when the product came several days after the date it was supposed to be delivered. I did not have the critical need for the product after that date and returned the unopened box. I also requested a full refund for the expedited delivery up-charge. At first, the online chat customer service didn't agree. When I said that I was not satisfied with that answer, they re-looked at the details and agreed to fully refund the delivery charge as they realized they had made a mistake. So I rate this company excellent in customer service as they corrected a mistake.

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Stanley I.
Ordered on 6/9/2020
Still don’t have my item.
6/23/2020 6:43:18 PM

This has been the worse experience buying online. A label was created on June 9th and the package still has not shipped out. I chatted with Newegg who was no help. They said I was still in the delivery window and I needed to wait. So after my shipping window passed I emailed about my order. Instead of sending me my order immediately I now have to wait for a claim to process. This is a 20.00 item not a 200.00 item. I will never buy from Newegg again.

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Nicole S.
Ordered on 6/5/2020
6/19/2020 2:00:16 PM

Works great! This is actually the second time I've purchased this joy stick because after fixing the one, the other one started acting up, so had to replace it too! Feels really good to have both joy sticks working again and also having a cool red grip!

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Rebecca B.
Ordered on 5/23/2020
Never received
6/9/2020 3:53:17 AM

I haven’t received the item I punched.

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Brittany E.
Ordered on 3/26/2020
Still not received
4/23/2020 1:00:14 PM

I ordered my products A month ago under the impression it would be in my mailbox between 8 to 15 business days. I still have not received my product and I’m close to requesting a refund.

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Anonymous
Ordered on 1/8/2020
Where’s my package?
1/16/2020 2:04:51 PM

I bought something on the 9th, and it’s the 16th now, it’s been 7 days, normally when I buy something in the mail it’s here within 2-3 days. I just wish I knew that it’s gonna take another week on top of this week from reading other reviews. I know it’s not the sellers fault because they had already shipped it, it’s just sitting in a Hong Kong facility. I would’ve ordered from somewhere else and paid more to get it quicker.

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Bryan H.
Ordered on 9/26/2019
Power Supply
10/11/2019 12:47:24 PM

Works great I give it 5 stars.

Paksheungtat Response:
Thank you for you support!!
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james c.
Ordered on 8/29/2019
Power supply
9/15/2019 10:37:34 AM

I installed new power supply now my Xbox is more glitchy than it has ever been

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Michael K.
Ordered on 8/4/2019
My mess
8/19/2019 2:40:22 PM

First want to say that this part was completely my fault!! I needed the drive to work for both games and blu ray discs. The drive I bought was only for DVDs and not games however when I went back to read info it stated disc drive for xbox one. So this was completely my fault. The next part was not my fault. The drive was supposed to be brand new. It wasn't. Had scratches already on the shell case. Plus the drive is making noises that I've never heard before other than when disc drives are going bad.

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Amber V.
Ordered on 7/14/2019
Awesome product
7/29/2019 4:29:48 PM

This was exactly what I needed and easy to switch out. Works perfectly.

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Cody N.
Ordered on 4/29/2019
Amazing seller, showed up early!
5/3/2019 10:58:48 AM

Got the cable that I needed a day early. Thanks!

Paksheungtat Response:
You are welcome!Thank you for your support!!
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Mark J.
Ordered on 4/3/2019
Great Service & Product
4/15/2019 10:28:13 PM

Now not me not lie i haven't tried out the product yet, but when i get my last few to my PS4 parts i'll update you guys on it at a later time but from the looks of it i have faith in it, so i'll be back at maybe in a week or so to give you my full review but good looking Paksheungtat.

Paksheungtat Response:
Thank you for you support!
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Anonymous
Ordered on 12/27/2018
Got exactly what I ordered. What more can you ask for?
2/19/2019 6:26:35 AM

Can't speak to customer service, but got what I ordered when they said I would receive it.

Paksheungtat Response:
Thanks for your support! !
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MICHAEL R.
Ordered on 1/31/2019
Not happy to return the part
2/14/2019 5:12:21 PM

No it will cost me 50$to return the the item just so I can get my 12$back go figer that one that what me to ship it Hong Kong right

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Brian R.
Ordered on 1/13/2019
Where in the world is my package?
1/29/2019 8:04:47 PM

When I ordered my item the deal said special 2 day delivery. I thought the idea was laughable (imagining the product coming from China) but tried anyways. Last notification I got was that it arrived at a Hong Kong post office on January 16th. It's January 22nd and I haven't received any updates since and no package has arrived. I imagine it puttering along on a tiny tugboat in the pacfic ocean on this long slow epic voyage to me in southern California. It's a cute vision but still kinda peeved that my package hasn't arrived. Update: 1/29/19 - product arrived yesterday. So it took about 2 weeks for me to get my order. Maybe it's not being well communicated in the seller's discription or at the point of purchase but I would imagine most times your product is gonna come from China and it's gonna take a while to get to you (if you don't live near China). I had no qualms about the time it took to get to me, as there was no real rush to get the product, but I felt annoyed that the delay wasn't explained well enough when I purchased the item. The seller was fast to ship it out (even though the travel of the product took forever) and the price was the cheapest I found on the internet. The seller doesn't want bad ratings and will annoy the cr#p out of you by constantly messaging you trying to amend your issue and give them a better rating. I'd buy from this seller because their prices are really competitive, just don't expect to get it super fast unless you're lucky and the product is really close to you/is coming from the same country you live in.

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Lyra I.
Ordered on 12/27/2018
Do not trust advertised shipping time.
1/4/2019 8:28:43 PM

It arrived much later than it said it would, the only reason I bought from this seller is because they advertised that they could ship this much sooner than other sellers. Don't fall for it.

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