We are a family owned business which has been a part of the Mid-Columbia for over 35 years. Our passion is to treat our customers like our friends and neighbors! Here at Ranch & Home we carry everything under the sun with something for everyone!

RETURN POLICY-
We are happy to process an exchange for you! We will accept exchanges and returns within 30 days of delivery of product. CLEARANCE ITEMS ARE NON RETURNABLE.
Please email us for a Return Authorization Number. We will not accept any returns without this number.

All products must be returned in their original condition, never worn, never washed, with original tags attached, and in original packaging.

BOOT BOXES MUST ALSO BE IN ORIGINAL CONDITION, SO PLEASE PUT THEM IN ANOTHER BOX OR OUTER PACKAGING FOR RETURN SHIPMENT. DO NOT WRITE ON THE BOOT BOX.

Write the Return Authorization Number on the outside of the shipping package and send it back to us at the address given to you in the Return Authorization correspondence.

Customer is responsible for all return shipping costs, unless it is our error or a defective product. And, if it is our error or defective, we will happily bear all return & exchange shipping costs by emailing a prepaid label to you. COD packages will be refused.

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Returns Policy

We are happy to process an exchange for you! We will accept exchanges and returns within 30 days of purchase. CLEARANCE MDSE IS NON-RETURNABLE

Please email us for a Return Authorization Number at CustomerService@Ranch-Home.com
You can also give us a call at 541.248.1095
We will not accept any returns without this number.

All products must be returned in their original condition, never worn, never washed, with original tags, and in original packaging. Boot boxes must also be in original condition, so please put them in another box or outer packaging for return shipment.

Write the Return Authorization Number on the outside of the shipping package and send it back to us at the address given you in the Return Authorization correspondence.

Customer is responsible for all return shipping costs, unless it is our error or a defective product. And, if it is our error or defective, we will happily bear all return & exchange shipping costs.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Restocking
Fee
15.00%