Ron's Home and Hardware began operations in May of 2006. Ron's is named after the owner’s father, Ron, who was right at home in a hardware store. Ron's Home and Hardware is located in Speedway, Indiana, The Motorsports Capital of the World.
Ron's Home and Hardware was created to expand our customer base to offer quality products to customers across the country. We are proud to be a True Value Retailer.

Please double check your items and personal information before submitting your order. Once your order has been submitted, it cannot be cancelled or changed in any way. This is in effort to process and ship orders as quickly as possible. If an error has been made, please accept the shipment, and request a return authorization to send the item back for a refund. Orders refused at delivery will be charged applicable fees including return shipping costs and a 20% restocking fee.

Upon receipt, examine the box and all contents immediately. Please notify us within 30 days of receipt of any damage or defect. If you do not contact us within that time, we may not be able to refund you. Please send us and email on any issues or questions on product so that we can deal with them.
After 30 days, all warranties are the responsibility of the original manufacturer. If you need information for the manufacturer’s warranty, please send us an email us and we will help you. Please understand the manufacturer warranty is meant to protect you and your investment in your purchase.
You will be asked to provide detailed information regarding the product issue and pictures of any damage.
If you are not satisfied with your purchase, you may return it. You can request an RMA # (Return Merchandise Authorization) for any order up to 30 days of receipt. Most requests are approved if they made within 30 days from receipt and your order is unused/unopened in its original packaging.
All returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled out), and accessories. Please do not tape or write on the item or packaging. Ron's Home and Hardware will charge a restocking fee of 15% for replacement of damaged, altered, missing, written-on, or taped-on contents or cartons. Ron's Home and Hardware reserves the right to refuse any such returns. These policies are in place to protect us from abuse and is based on our experience.
We do not provide prepaid return labels.
Customers are responsible for the return shipping cost. We do not reimburse any return shipping charges. There will be a restocking fee of up to 15% on all products that are being returned in original packaging (unused/unopened). Items returned opened, used or not in the manufacturer’s packaging will be subject to a 50% restocking fee.
We are not responsible for any returned item that is lost or damaged in transit. Please make sure that your return shipment is insured (if necessary) and reference your return tracking number provided by the carrier.
Please follow our Return Instructions: Pack the products into a shipping box with plenty of packing material, and tape securely. Write the RMA number issued by Customer Service clearly on the shipping label. Any merchandise returned to Ron's Home and Hardware without prior authorization will be refused. Please ship your parcel back to Ron's Home and Hardware freight prepaid. Ron's suggests that you use UPS Ground Service (Insured) or FedEx Ground (Insured). Sorry, Ron's cannot accept COD or Freight collect shipments. No goods will be accepted for exchange or return without authorization.
We are not responsible for any returned item that is lost or damaged in transit. Please make sure that your return shipment is insured (if necessary) and reference your return tracking number provided by the carrier.
We do not accept returns after 30 days. Refunds will be processed within 5 business days upon receipt.

Feedback
Returns Policy
58 Ratings (90% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
96.55%
Product
Accuracy
87.93%
Customer Service
Satisfaction
97.30%
Anonymous
Ordered on 6/13/2021
Always a pleasant purchase
6/28/2021 6:24:52 PM

My items always arrive faster than expected, and better than advertised!

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Gregory C.
Ordered on 8/25/2020
Exact replacement
9/11/2020 6:15:30 PM

I read where some folks had concerns that replacement parts did not fit exactly as the original. I am happy to say that my replacement was an exact Fit.

  • Yes
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Bonnie M.
Ordered on 8/23/2020
Item was different size than advertised , but seller refunded a portion to compensate for shortage.
9/9/2020 5:53:25 PM

Very prompt delivery and satisfactory resolution of error.

  • Yes
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Kelli M.
Ordered on 5/21/2020
6/12/2020 5:32:06 AM

Never received my order. Will be calling for a refund.

  • No
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  • Didn't contact
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Anonymous
Ordered on 5/21/2020
Great!
6/8/2020 4:23:32 PM

The clorox didn’t come in plastic containers as shown, but still acceptable snap top.

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Anonymous
Ordered on 5/20/2020
6/8/2020 6:28:23 AM

After searching locally for this disinfectant that I have used for years and not being able to get it locally due to the virus pandemic, I resorted to a search on the internet. I was finally directed to Newegg as a possible resource. This item was available and shipped quickly. I was surprised at the fast response and rapid delivery. Thanks to this company, I was able to resume using a product that I feel was the best overall for my needs. I would highly recommend this source as easy to deal with, reliable, and responsive to what is needed.

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Holly T.
Ordered on 5/21/2020
6/7/2020 5:08:34 AM

Chairs much lower to the ground then I expected!

  • Yes
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Marianna G.
Ordered on 5/20/2020
Have not received my order
6/5/2020 6:53:14 PM

As per tracking it’s been on “in transit” status since May 29 in my city’s ups distribution center. Today is June 5 And i placed the order on 5/21.

  • No
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  • Didn't contact
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Kathryn D.
Ordered on 5/16/2020
6/4/2020 7:15:18 PM

The chaise lawn chairs are lovely but a bit heavier than I expected. There was a small ship in the wood on one arm but nothing that would affect the performance of the chair. Overall, nice-looking chaise lawn chairs.

  • Yes
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  • Didn't contact
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April G.
Ordered on 5/17/2020
Great customer service
6/2/2020 3:13:11 PM

I received the wrong item and customer service took care of the problem immediately. Would gladly order from them again.

  • Yes
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Wanda M.
Ordered on 5/12/2020
Excellent
6/2/2020 5:33:16 AM

My item was damaged when delivered. Contacted the company and they addressed it immediately. Very satisfied!

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Steven G.
Ordered on 5/3/2020
Exactly what I hoped for.
5/20/2020 9:19:15 PM

I stayed a bit aggravated for a long time from searching for this replacement spool for my Kobalt 80v weed trimmer and never finding it as OEM. Then i decided to buy this universal spool kit in hopes it fits. Turns out, it didn't need the extra adapters it came with, it snapped right in place, perfect fit like the ad said.

  • Yes
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  • Didn't contact
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Douglas W.
Ordered on 4/17/2020
Seller did a great job.
5/20/2020 11:07:34 AM

I was having trouble finding the product I needed. They had it in stock and shipped it immediately. Arrived in great shape. No damage.

  • Yes
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  • Didn't contact
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John G.
Ordered on 4/29/2020
Good as promised
5/6/2020 2:01:53 PM

Many shoppers on A m a z o n complained that their orders of 3M Command strips weren't in 3M packaging and instead arrived in baggies. And they complained that the strips were poor imitations (counterfeits). That's why I ordered these from NewEgg from a reputable seller. The product came in new 3M packaging as expected.

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Rebecca w.
Ordered on 4/9/2020
Great!
4/27/2020 4:13:10 PM

Recommend. Fast ship quality product good price

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  • Didn't contact
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Jerry W.
Ordered on 9/14/2017
Cat Work Boots
10/3/2017 10:36:03 AM

These are Caterpillar Work Boots Engineered by World Leader Caterpillar who build Dams and bridges and Highways Soles of Goodyear like Goodyear Tires World Class Affordable

  • Yes
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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 9/9/2017
Description said pack of 6, but sent 1 only
9/13/2017 12:08:29 PM

Description said pack of 6, but sent 1 only.

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  • No
2 out of 2 people found this review helpful. Did you? 
Stacey B.
Ordered on 6/8/2017
Good Seller
6/26/2017 3:31:43 PM

Would recommend. Item as described. Contacted them regarding shipping & received a tracking number within an hour.

  • Yes
  • Yes
  • Yes
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