Sennow Seller Profile

Sound’s like plenty of people are getting their orders fulfilled. I wasn’t aware that buying pre-owned means ‘’ needs an additional few weeks to prepare the item. I ordered a graphics card on December 7th and it’s now January 13th. They’ve had over a month now to get the package too ‘DHL’ (the delivery service) and DHL hasn’t received anything. So I’m cancelling my order. Maybe you’ll have better luck! I’d recommend paying a bit extra and buying from elsewhere.

The item works great and is as described. The shipping took longer than expected but it has been a strange time and at least it was not lost.

I was hesitant to order from Sennow based on reviews, but was blown away by how fast my package came. I was able to get a graphics card I could not find elsewhere and had it at my door in under two weeks.

I was very satisfied with their service. I was worried about getting my gpu from China but it really didn't take very long at all (about 1 week from order to door) and didn't have any problem with tracking whatsoever. I can't speak for other experiences on here I have read but mine was perfect.

Quick and accurate communication. Everything was perfect. I received an email 13 hours after I placed the order that included a tracking number.

I purchased this graphics card and was so excited to use it. After a month of not receiving my item, I messaged the shipper. They said they had never received it from sennow. I messaged sennow, they said they sent it to the shipper. Sennow lied to me about my product, frustrating! Thankfully, the Newegg team assisted me in making sennow give me a refund, do not buy from this seller.

The product arrived on time (within time period) and was in perfect condition. The customer service was phenomenal. The product worked as intended and installation was simple. I would highly recommend this seller.

This was the worst experience I have ever had purchasing anything online. I purchased a 2070 on 11/27/2020. After tracking and tracking my GPU the tracking number never updated. I then get a message saying my tracking number has changed (after 28 days). I did end up getting the GPU but not until 1/5/2021. 40 DAYS!!! Please, I beg of you, if you live in the United States, please purchase it locally via A mazon or E bay. You will have it within a week (or 3 days in my case) and won't have to wonder for 40 DAYS!! where your package is or if you will be getting a refund. This seller is very suspicious and I urge you to reconsider purchasing from them.

I wouldn't recommend anyone to buy anything from here. It is an absolutely intolerable fraud.

I wouldn’t recommend this seller at all because I had to contact them multiple times to ask about my order and it took them almost a month for them to actually ship it out to me. It was at “label created” for roughly 2-3 weeks until I finally got a text about it shipping out but it was a completely different label not the one they said “they created”. Be warned if you purchase from Seenow you’ll be waiting for a long time if you need a computer part ASAP

The people from DHL delivered that package to some address other than mine. The picture they attached with proof of delivery is some other entrance than that at my home. This device, which was ordered at the beginning of December was to be a Christmas gift for my son. Here it is January 5th and it is still not in our possession. I really do wish this company would get with their shippers and resolve this ASAP.

Seller says they sent a product from reserved stock but the item has yet even to show on shipment tracking. I will update/remove this review when thing change/happen but at this time it is taking way to long even for the holiday season for the item to even ship.

I ordered a 2070 super and it never shipped for a month. I emailed them and then they told me that the GPU wasn't up to date with their standards so they told me I would get a different one. It's been over a week now and they stopped contacting me when I reach out to them. Not a good company to buy from. STILL NO GPU!!!

I would not recommend this seller. They gave me the wrong tracking info after emailing them and newegg they did give me a new one. However the new tracking said my package was on hold for over a week then days after the fact it was saying it was delivered on 12/21. However it was never delivered! I was home the whole day they are claiming it was delivered and there was never even an attempt. The customer service wasn't helpful at all during this process

If I could give these guys zero eggs I would. Total waste of time.

The latest estimated time that I received on purchase day was off by a whole week. The email I later received, with a new estimated time, showed the latest date to be 5 days before the actual delivery.

It's taking unreasonable long without updates but it coming from china

Do not waste your time with this seller. Ordered two video cards, shipping agency never received the item. They kept giving me round-about answers and excuses. Stay away.

I am very hyped to confirm I received my graphics card. Ordered it the first day of December and was worried it wouldn’t show up. I had no info on it for the longest time, but considering that COVID 19 and the holidays are going on right now it’s justifiable that it came in the time it did.

No, this has been almost a month sense ordering and the company hasn't shipped it, it isn't the part that I ordered but a different model not as powerful but due to supplies this was the best option.