About us: We're a Small Business located in Chicago Suburbs providing new and like-new computers at low prices with great customer service. We have sold thousands of computers with great feedback and great reviews. We know that buying a big ticket item online can be scary, so we focus on maintaining a positive reputation. We've worked hard to ensure our customers are happy even in the rare cases when minor problems have arisen. If you have any questions at all feel free to contact us.

Returns: We offer 30 day Returns for Defects free of Cost. For any other reason, the return shipping should be paid by the Buyer.

Condition: We sell New, Refurbished and Scratch and Dent items. Some Refurbished items come with a minor scratch or two. Nothing Alarming. 90% of our products come looking like New. We have stellar 100% review.

Shipping: We DO NOT ship to PO APO HI AK PR International addresses. Orders will be cancelled immediately. We will Ship within 1-2 business days (Mon.-Fri.) after your payment has been received. Occasionally there may be a delay. We will notify you if this happens and work with you to meet your needs. Your tracking number will be emailed when your item ships.

Satisfaction: Your satisfaction is very important to us. Please email us before leaving feedback. We will find a way to meet your needs or address your concerns.

Warranty: All computers with Manufacturer Warranty. Each individual listing will show how long the warranty is valid.

Contact US at email@seyonasystems.com
Seyona Systems Store
  • SEYONA SYSTEMS STORE
  • 1,425 Sales 
     
    3 Followers 
     
    55Ratings(98% Positive)
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Reviews
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Return Policy
About Us

RETURN POLICY

30 Days Return for Defects. Full Refund.
14 Days return for Any other reason. Return Shipping paid by Customer.
No Shipping to PO APO HI AR PR Addresses

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.com account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Used Item Return Policy
Refund
Within
30Days