Founded in 2017, JAMS Distributors LLC is a global wholesaler and retailer based in Miami, FL, USA. Our mission is to become the one-stop for wholesaling and retailing solutions in today’s complex and globalized marketplace.

With manufacturers and purchasers scattered around the globe; activities such as quality controls, shipping logistics, customer service focus, and full cycle (start to finish) support, are complex to perform to ensure results are meeting expectations.
With established and proven high efficiency processes, JAMS Distributors offers global and local buyers the ability to access new, trending, high quality products, in a variety of categories, at competitive prices. With customer service and delivery systems enabling easy and timeless access, JAMS ensure customer expectations and satisfaction are always met.
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Return Policy
About Us

RETURN POLICY

Returns and Exchanges are accepted for orders meeting the following criteria:
All returns must be within 14 days of shipment to receive a return authorization.
No returns or exchanges will be accepted without an authorization.
Once the authorization is provided, customer must return product within 14 days.
Credits will be given 48 hours from the time of receiving product back or if product is deemed damaged.
At Sunshine Online Deals discretion, a 25% restocking fee may be assessed to the returned order.
All cash sales are final and will not be accepted for returns and/or refunds.
No items will be accepted for returns or exchange if:1
Product is returned incomplete or defaced.
Original order number or receipt is missing.
Serial numbers differs from original order.
Opened items not in its original packaging.
Warranty cards are filled out with manufacturer.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%