Why Buy from ToolSmithDirect?

Huge selection of tools and equipment
Top quality brands
Great service
We know tools! We've been selling and servicing hand tools, power tools, air tools, air compressors and outdoor equipment for over 33 years. Our formula for success is simple: offer our customers high quality tools and premium brand names and back it up with service, parts and expertise on tool usage, home improvement projects and automotive repairs.

We maintain a large warehouse stocked with Kawasaki Power Tools, Snap-on Tools and Snap-on Equipment, Powerbuilt Tools and Lift Equipment and Tradespro and Alltrade brand hand tools and equipment. To ensure our customers receive the best service and support, we also stock a robust inventory of spare parts to ensure your tools stay in tip-top shape.

When you need service, you can speak to a real live human being. And if you have questions about how to use a tool or how best to tackle a project, we have the expertise you need to get the right answers.
When it comes to tools, whatever you need, we can help!
Business Information


Hours of operation:

Monday - Friday
(7:30AM - 4:00PM PST) Customer Service
(7:30AM - 2:30PM PST) Will Call / Pickup

Saturday & Sunday
(Closed)

Major Holidays
(Closed)

Location:
Southern California
ToolSmithDirect Store
  • TOOLSMITHDIRECT STORE
  • 7,580 Sales 
     
    574Ratings(94% Positive)
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Return Policy
About Us

RETURN POLICY

At ToolSmithDirect customer satisfaction is our top priority. We offer a no-hassle 30 day money back guarantee on every item we sell. Just contact us to get an Return Authorization (RA) number before you try to return a purchase. Any items returned to ToolSmithDirect without a RA number will incur a non-negotiable 15% restocking fee based on the order amount. Once returned items are received we will issue a refund within 4 business days. We will accommodate replacement orders if inventory is available and only upon request.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%