【About TopMemory Store®】
100% brand new,certified goods,if the counterfeit goods are found, we will pay ten times.
1. Vision
To be the world-class Premium Solutions Specialist in E-Commerce

2. Mission Statement
TopMemory store, the motivated hardworking team, provides the product with premium value to our online customers including consumers and business partners. With handsome profitability for sustainable growth, we believe in hiring for the potentials, training for the skills, aiming for the growth and sharing for the rewards.

3.Why choose us
World is divided by countries and nations. We have boundaries and borders, mountains and oceans creating the distance. however, with the power of internet, we can now break down these barriers. In world digital store, we believe the world is one big family. We can across the countries, sharing the resources. By the online business model, we can provide you the cross countries resources to fulfil your cross country needs.
TopMemory store, your world-class service Long time in e-Commerce.

4. We supply many products including LED lamp,automobile navigator, vacuum cleaner, security accessories,camera accessories,car accessories & Consumer Electronics, etc.High quality, reasonable prices, excellent customer service is our goal,we will try our best to serve customers.
world digital store is always here to satisfy your needs,We proudly brand ourselves on fast shipping, low prices, and outstanding customer service.
We take joy in helping the people get the outdoor gear they want and need at a great price!

【 Customer Service】

You can purchase with confidence because we are dedicated to qualified products and 100% satisfied customer service.
If you need help, please send a message before leave any netrul or bad feedback.Your question will be answered in very short time.
(Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)


【About Feedback】
We're glad to tell you that we always leave positive feedback after receipt of payment, and appreciate your positive feedback with 5 eggs on all of the detailed seller ratings.
If any questions in your order, please don't hesitate to contact us to serve you and earn your 100% satisfaction before leaving us neutral /negative feedback.

Feedback
Returns Policy
986 Ratings (85% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
86.11%
Product
Accuracy
91.38%
Customer Service
Satisfaction
83.99%
daven
Ordered on 11/25/2021
Perfect upgrade for Synology NAS
1/16/2022 8:07:11 PM

Installed one of these in my Synology NAS. It was listed as recommended hardware for previous versions of the NAS box but not for the one I have so it does show a warning after installation. Other than the warning everything works perfectly including using it for Virtual machines. I was trying one of these for now but I will eventually purchase another to maximize the memory on my NAS.

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Anonymous
Ordered on 12/6/2021
Do not buy, waste of time, money item not received.
1/12/2022 2:52:24 AM

Order placed on Dec 7th. Asked for cancellation of order on Dec 14th, got response as not possible due to item already shipped. Not true, per tracking info, item shipped on Dec 30th. Item falsely advertised as being located in US, not true they are based in China. Final result: Item not received, not possible to place claim (Newegg pop up informs as technical issue?). Stay away from this seller.

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Anonymous
Ordered on 1/2/2022
Ripped off and sent completely wrong memory module
1/10/2022 3:20:50 PM

I ordered and paid almost $60 for a Crucial 16GB ECC Server Memory module. I just received a package containing a 2GB Hynix Korea laptop memory module worth about $10. Im hoping this was an honest mistake, but not sure how something like this can happen. They will not get away with this.

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Anonymous
Ordered on 11/26/2021
Be sure it's in stock...
12/22/2021 4:42:22 PM

Offered product that was not in stock with no expected restock date. Basically had me loan them money for 2 months...

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Thomas C.
Ordered on 11/28/2021
12/15/2021 2:50:28 PM

I chose TopMemory over the other (mostly cheaper) sellers solely because NewEgg declared that TopMemory "Ships from United States. Most customers receive within 5-9 days.", while the others shipped from China. Well, surprise! TopMemory also ships from China. If NewEgg had listed TopMemory as a Chinese distributer, I'd rate them at least 4 stars. I received the ECC RAM I'd ordered in 2.5 weeks, which is acceptable for cheap international shipping - but terrible when advertised as US shipping.

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Scott H.
Ordered on 11/13/2021
Paid for 2 day shipping and the carrier never picked up
12/12/2021 11:19:30 AM

No communication from seller, unable to contact (no option to). Package never arrived Nd paid 2 day shipping. Tracking shows label was created but never picked up. This is the second time using Newegg. Time to find a better company.

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Ahmed S.
Ordered on 11/10/2021
shipping take too long
11/19/2021 12:00:28 PM

very long time to ship the item, order places 10 days ago and its not been shiped yet

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David L
Ordered on 10/15/2021
Great Purchase
11/3/2021 2:17:28 PM

Really nice RAM. Makes a big difference in computing quality. Best purchase all year!!

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Anonymous
Ordered on 10/17/2021
The fact that you are sending me a survey is embarrassing
11/2/2021 9:07:11 AM

I have not even received my product yet. I ordered a variety of PC components from different companies, I order ONE component from Newegg and am still waiting weeks for this to arrive. Another company even lost one of my packages and they still had time to make it right and reship before Newegg can find two sticks of RAM. With having previous poor experiences with Newegg's ability to move product, this will be the nail in the coffin for me. Why would you think it is a good idea to send the survey now?

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  • Didn't contact
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Brian S.
Ordered on 10/13/2021
False claims, no communication, DO NOT BUY!
10/23/2021 12:09:57 PM

We bought their product which "Ships from United States. Most customers receive within 5-9 days." It was supposed to ship on 10/14. On 10/22, after repeated/failed attempts to communicate with the seller, we found out that the product was being shipped from China. This is not what was promised. ORDER CANCELED

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Thomas H.
Ordered on 9/25/2021
10/13/2021 6:53:55 AM

Excellent Service

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Eugen
Ordered on 9/19/2021
Hard returns
10/6/2021 5:31:34 AM

Not an easy process to return items. Had to haggle with the seller

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Miguel M
Ordered on 8/28/2021
Seller Advertisement is Inaccurate
9/14/2021 6:47:33 PM

Seller advertised 16gb of ram and only shipped 8gb. I contacted the seller and he / she did not assist me with the problem. Instead, I was directed to customer service who investigated my order and closed my request. How hard is to understand that I only received half of my order. Either refund my order or send me the other half of the order. It's simple. Not only is the seller bad, but so is the customer service. Definitely do not buy for this seller and I do not recommend New Egg either.

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Rob R
Ordered on 8/12/2021
Good Seller - Good Product
8/26/2021 2:41:01 PM

The seller had what I was looking for at a reasonable price. Shipping was quick and I had the item within a few days. Product works as expected so no complaints at all.

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Anonymous
Ordered on 8/6/2021
Sold Product before they had it
8/20/2021 3:12:53 PM

Said they had product in stock Created delivery label right away to trick you into believing it would be sent soon but did not actually send product until a couple of weeks later.

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Anonymous
Ordered on 7/20/2021
Apparently ordered the wrong ECC DDR4 RAM parts
8/19/2021 2:04:27 PM

Apparently ordered the wrong ECC DDR4 RAM and had to return the items with a 15% restocking fee. They indeed delivered the ordered parts in a timely manner, but when ordering make sure you are procuring the exact parts you need, or they will charge a 15% restocking fee (which is listed under their return instructions on NewEgg's and Topmemory's websites.

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Braddah Rick
Ordered on 7/9/2021
Samsung DDR4 2666
7/31/2021 3:00:27 PM

Awesome seller, exact description, fast shipping. But sadly I bought the wrong type for my INTEL PC. I have to return it. They have great customer service. I recommend To you all

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Brent Harris
Ordered on 7/25/2021
7/28/2021 7:10:06 PM

Would no recommend buying from this seller or from newegg in general. Product was set to be shipped Monday 7/26 and sat there until Wednesday 7/28. This was after paying for the expedited shipping during checkout. When support was contacted, they were utterly useless and unhelpful.

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Walter T.
Ordered on 6/4/2021
Great customer service
7/23/2021 11:39:27 PM

Yes I would recommend this seller to others, I received my memory quickly and efficiently and the customer service was exceptional and responsive.

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Anonymous
Ordered on 5/30/2021
Your customer service
6/16/2021 5:16:26 PM

Customer service was greatest. He helped me to correct and reorder the chip. I entered wrong shipping address 1st time that I ordered the chip.

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