About Us We started out as a small part-time computer service for family and friends, but as the demand for computer services and computers grew, HiTech Bay was officially launched as a company in 2007. What began in a spare bedroom of a home turned into a small warehouse. We currently operate out of a 20,000 square foot facilities in Canada and USA. Now, we refurbish and re-certify over 4000 systems every month and the demand is growing 35% annually!
Why HiTech Bay? High-quality factory refurbished machines for less than half the price of new As a Microsoft Authorized TPL partner, all computers ship with genuine Microsoft operating systems installed Dedicated customer support team, who are available to you 24 x 7. Longest warranty in the industry.
Our philosophy: Get the most value for your dollar. HiTech Bay takes pride in always have something that will suit our clients need within their budget. The average customer that goes into the big box store can get caught up in being convinced that they need the newest computer with one specific setup and may lose much of their savings ignorantly. We see new models being released every year, and the prices hiking upwards ignoring the fact that its the same machine that came out previously – just with a new price! Consumers are programmed to think that they always the newest model. At HiTech Bay, our philosophy is to give you options, to spend time with you to understand what your need is and grant it to you for a fraction of the retail price. Why spend $700 or more for a consumer starter computer when you can custom build a business quality machine starting as low as $200. We professionally refurbish all computers using top of the line technology solutions and genuine installations before shipping them out to you.
Our slogan: “Experience the spectrum of service” HiTech Bay has now been in this market for over a decade and continues to strive for not only quality prices and machines but more importantly the exceptional customer service to match it. Our goal is to ship out each product to a level of quality we would want for ourselves. Our team is like family and we want each client to feel like they are an extended part of that family and we do so by providing the best service to each one, keeping us as the number one option for all their computer needs now and in the future.
HiTech Bay continues to grow at an accelerated pace and we believe it’s our dedication to giving clients honest and respectful service taking into consideration their budget over our personal profit that keeps old clients coming back and new clients helping us to grow each day. We follow through with excellent customer service. Our team of service associates is available via phone and e-mail to help ensure your utmost satisfaction, 24 hours a day – 7 days a week.
We would like to thank all of our existing customers for your continued loyalty in helping us become what we are today and would like to thank all our future new clients for helping us continue to be one of the largest refurbishing companies in North America!