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Returns Policy
321 Ratings (82% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
88.76%
Product
Accuracy
86.39%
Customer Service
Satisfaction
79.35%
Jeremy H.
Ordered on 9/11/2021
Fast shipping, accurate description, tracking every step of the way.
9/23/2021 7:19:55 AM

This seller offers accurate tracking during each phase of the delivery process. The description of my wall mount was exact. The shipping time to IL was very quick. I recommend this seller to anyone.

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Cesar G.
Ordered on 9/1/2021
Hole in the box. Missing pieces. Customerservice impossible to get a hold of.
9/14/2021 9:11:31 AM

I ordered a wall mount for my TV. The box it came in had a hole in it and was missing 1 of the B-brackets. I tried calling the customer service and stayed on hold for a long time and after just got asked to leave a message. I did and after almost a week havent got a call back. Also I sent an email to the seller and just receive automated responses. All I need is the missing piece.

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edward t.
Ordered on 7/6/2021
nice mount just could be a bit better
7/21/2021 9:55:29 PM

it can fit both my 27" screens just fine the only problem is there is no way to truely lock the screen and keep it from tilting down or rotating it so if your desk gets knoced around some the screens can move and i do have the bolt tightend all the way for the tilt if this was fixed it would be and easy 5 egg but thats a manufacturing and design issue nothing with this seller

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earl b.
Ordered on 5/21/2021
foot rest
6/4/2021 9:32:07 AM

It's a nice product just length is just shorter than I thought my fault.

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  • Didn't contact
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Anonymous
Ordered on 5/12/2021
Shipped Fast, good product
5/17/2021 9:18:38 PM

Nice product, basically a monitor mount with a metal tray that can be used instead of monitor. UPS beat the heck out of the package and it was still fine. The actual mount could be improved, but no fault of the seller. Excellent seller, excellent experience.

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Anonymous
Ordered on 4/9/2021
NEWEGG IS REALLY GREAT.
5/1/2021 10:46:53 PM

I just recommended Newegg to a friend cause I bought the "Star"draw tablet,superior light weight, sensitive touch,and someone on "comments" recommended it to me.I love it. I also bought for about 39. Bucks a white back lit keyboard,which I'm very happy with cause the light on keys solves my "too dark typewriter "situation too. Great keyboard at great price. I am very gratified with your products and prices. I'm astonished, but heck ,it's real! THANK YOU.

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Bryan W.
Ordered on 2/1/2021
Works as intended!
2/12/2021 10:32:33 AM

Easy to assemble, simple to adjust, locks my monitors right where I want them!

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kevin O.
Ordered on 1/20/2021
as far as i know there isn't a seller I'm still waiting
2/2/2021 4:33:30 PM

never got my package. so kinda *

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Tom S.
Ordered on 1/7/2021
Beautiful
1/21/2021 11:44:18 AM

This item is perfect. I'm not sure how much weight it will hold but for small spaces and normal size monitors, it's hard to imagine anything better. FYI - I painted mine with chrome spray paint - O-ya!

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Anonymous
Ordered on 11/30/2020
Wrong item received and poor communication
12/30/2020 8:14:25 AM

I ordered a dual arm computer monitor stand, received TV wall mount, returned the item and requested my original order be sent on Dec 3. I received an alert that the return had been delivered on December 9. The seller provided no communication or status update for over 2 weeks. At that point I contacted Newegg customer service 2 times to ask about the status of my return. I still received no communication from the seller, then a few days later my replacement became a refund. The monitor stand were a Christmas gift, so if I had known on December 9 (when the returned item was delivered to the seller) that a replacement item was not going to be shipped I would have had time to get my gift somewhere else. I understand that mistakes happen and shipping and processing can get delayed, but any attempt at communicating what was happening with my RMA would have been greatly appreciated. I am satisfied with my refund, but it did not get processed until Dec 28 and I will not be buying from this seller again.

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JOSEPH L.
Ordered on 12/11/2020
Very Good
12/28/2020 2:54:15 PM

Product arrived in a good box and works great!

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Chad C.
Ordered on 12/7/2020
No problems
12/18/2020 6:22:05 PM

The bracket arrived on time and works as expected, perfect for my application.

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MICHAEL C.
Ordered on 11/27/2020
Damaged and missing parts
12/10/2020 4:33:41 PM

The box arrived damaged and missing parts. Still no resolution after a week.

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Anonymous
Ordered on 11/29/2020
12/1/2020 9:24:05 PM

Non existent customer service

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Anonymous
Ordered on 9/5/2020
Buyer Beware
11/23/2020 10:50:15 AM

I ordered the dual monitor mount for my setup. When I received it I found several scratches and dents on the mounting mechanism. Also the plastic sleeve that slides on the poll to be cracked and broken. It works but not very well at holding up one monitor let alone two. I was so frustrated I just threw it in the box and forgot about it till today. I tried to contact customer service but never heard anything back. So I thought I'd warn to whomever to buy something else and from another seller!

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Anonymous
Ordered on 10/27/2020
Overall Great
11/14/2020 3:16:41 PM

Solid firm material used. The elbows or joints are perfect and it really is easy to put together.

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Mark M.
Ordered on 10/13/2020
Bad cheap plastic
11/4/2020 12:13:28 PM

Do not buy it is way too cheap to be worthwhile. I am not that heavy of an individual about 130lbs but upon seeing that you needed to clip this thing together I was already beginning to wonder how strong this plastic could sustain heavy rocking. Alas I am writing this review just now after the cheapy little plastic peices have given way and now the thing just wobbles funny. Cheap plastic that was a pain to assemble. save yourself the trouble and invest in something more worthwhile than a few weeks. In the trash already.

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Andy A.
Ordered on 10/21/2020
Excellent Seller. Fast Shipping
11/3/2020 1:14:55 PM

Great monitor mount. High quality and very well made. I'm using it with Three 24" monitors and it is balanced well for a free standing mount. Price is one of the best attributes of this mount. Highly recommended.

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Anonymous
Ordered on 10/17/2020
broken box
10/29/2020 9:48:11 PM

box swas broken open and I am still working with the shipper 5 days later to get parts replaced

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Anonymous
Ordered on 9/7/2020
Quick and easy
9/26/2020 1:29:38 PM

Product is as described fast shipping!

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