For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

The company is licensed through the police department, specializing in CCTV, burglar alarm, public address system, electronic patrol with the inspection system, wireless intercom equipment research and development, sales and valet designed to provide business consulting related engineering and high-tech companies. The company has a large number of professional and technical personnel. All along, with "professional, credit" business philosophy. In the security market by the majority of customers for their support and sincere cooperation.
     Companies adhere to the implementation of the ISO9001 quality management system. By the Chinese Ministry of Public Security and Police Electronic Products Quality Inspection Center. Widely used in airports, financial systems, commercial buildings, intelligent community, schools, hospitals, prisons, power, roads, factories and other industries units.
   As the company adhere to the market demand, customer interests as market-oriented, after years of development and optimization, we will price the new and old customers superior product design evaluation, one-stop service, and strive to create products to fight the security industry aircraft carrier.

Feedback
Returns Policy
38 Ratings (68% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
58.33%
Product
Accuracy
87.50%
Customer Service
Satisfaction
64.71%
Greg S.
Ordered on 4/28/2020
Bad
5/27/2020 1:18:20 PM

I had ordered this some time ago and have yet to receive it, not sure why it’s taking so long to ship something so small

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Matthew G.
Ordered on 2/8/2018
Shipping from China
3/21/2018 4:10:36 PM

Flawless transaction. Don’t be afraid to have the product shipped directly from China. It was well boxed and exactly as described. English firmware. Saved hundreds over the US part number from other retailers. IPC Mall communication was great.

  • Yes
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Marc B.
Ordered on 12/12/2017
Nothing wrong with the product, but it took almost a month to get.
1/12/2018 7:51:45 AM

Should have been more communication about the late delivery. Would not have purchased it, had I known it would take that long. Maybe that was the plan all along, but my experience just makes me very hesitant to order anything from newegg anymore.

WSDL Response:
As you know the delivery time of International Economy Shipping(8-15 business days). You order on Dec. 13, we shipped out on Dec. 15, and it Delivered on Jan.2, the shipping time is about 18 days. it maybe a little delay because of Christmas, hope you can understand, tks.
  • No
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  • Didn't contact
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Walter S.
Ordered on 8/31/2017
Good antenna
9/30/2017 10:43:06 AM

This product did as advertised and I was quite pleased. I can get 15 channels over the air problem free, being in the Albany New York area we do get all of the major networks and the sub channels. The only issue I may have in the future might be removing it from the wall having uses the mounting strips that were included, Other wise this is a great product.

  • Yes
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  • Didn't contact
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Roger S.
Ordered on 8/14/2017
9/13/2017 5:50:01 AM

Notification of delay, shipped ahead of delay time. Regular contact during process

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Lois S.
Ordered on 7/22/2017
I have never received the item ordered over a month ago
8/18/2017 1:35:39 PM

This company affiilated with newegg is bad

  • No
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Anonymous
Ordered on 4/4/2017
Camera worked fine, but.
5/4/2017 1:45:45 AM

Camera worked just fine, it function as described. Now for the but I was placing the camera in its place and it would not fit. So I packed it up, contacted the seller twice explained my problem ask for a refund, I had no problem paying for the return of the item. This was their reply, As you know our camera is no problem, just you think it is not fit, we lost the shipping cost, if you want to return it, will you keep the camera put on your home? once another customer buy it, please ship the camera to him, is ok? tks. By the way please keep the camera all in good condition with original package,tks. Well, this is my first time rating a vendor, because 99% of the time on newegg is good experience not this time.

  • Yes
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Roger S.
Ordered on 3/30/2017
4/27/2017 5:35:11 AM

Good response on questions. Accurate on shipping Time.

  • Yes
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Pete B.
Ordered on 3/16/2017
SLOWEST SHIP EVER
3/29/2017 5:53:36 AM

I waited 23 days with no confirmation of anything so i signed in and it still says in packaging....REALLY?

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Paul G.
Ordered on 4/18/2016
Great Seller
5/6/2016 3:17:04 AM

Fast shipping. Exactly as advertised. Works great.

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