WHAT IS YOUR RETURN POLICY?

All returns require a Return Goods Authorization, Please contact customer service at 1-507-494-5169 or email us at sales@weldfabulous.com

Weldfabulous guarantees all of our items to work and be free from manufacture’s defects.

Defective Item Return:
If you receive a defective or damaged item please contact customer service within 7 days of receiving the item. Please call customer service at 1-507-494-5169, have your name and invoice/order number ready. We will provide you with the options to rectify the situation at that time. At that time we will work with you to return the product and to replace your product as quick as possible.

Large freight shipped, and heavy ground shipped items damaged or defective cannot be returned using standard methods. Please contact customer service at 1-507-494-5169 for instructions on what needs to be done with your heavy freight or parcel order.

Standard Goods Return Policy:
All returns require a Return Goods Authorization. We will only receive items back that have not been opened and taken out of original packaging. You can return an item for full credit of the purchase price of the item(s) up to 14 days from receiving your order less the shipping. After 14 days the customer can return any unopened, unused items back at the purchase price minus a 10% restock fee up to 60 days after receiving the item(s). The buyer is responsible for return shipping costs. If buyer would like, Weldfabulous will arrange return shipping at a fee to buyer. Once we receive the item back in our warehouse, we will examine the order. You will receive a credit to your account for the purchase price minus the outgoing shipping/insurance charges.


Truck Freight Return Policy:
All returns require a Return Goods Authorization. Items being returned truck freight will be arranged and paid by the buyer. All Truck freight returns will receive a credit to your account for the purchase price minus the outgoing shipping/insurance charges and will be assessed a minimum restocking charge of 10% of the item(s) cost.

Gas Cylinders Return Policy:
No Return on Full or Empty cylinders due to DOT regulations associated with the transport of the cylinders. Please contact local gas supplier(s) in your area before purchase to verify their policy on customer owned cylinders.

Electronic Repair Parts:
No Return on Electronic Repair Parts ordered for machine and tool repair. Please contact manufacturer to verify you are ordering the correct item for your repair. All sales final on electronic repair parts

Please check contents of your order carefully. If your order is not what you expected, or has been damaged during shipping, please contact Weldfabulous customer service at 507-494-5169 right away. Your satisfaction is our number one priority.

WHAT IF THERE IS A PROBLEM WITH MY ORDER?

Any problems or concerns that you may have with your order must be reported to Weldfabulous no later than 10 calendar days after receiving your order. The number of days will begin with the date of delivery as reported by the freight carrier used by Weldfabulous to ship your merchandise. All issues reported after 10 calendar days will be refused.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.