X Rocker is the original, state-of-the-art sound gaming chair that’s redefined home entertainment since 2005. Designed to revolutionize any media experience, X Rocker products connect with the most popular media devices, including home theater systems, mp3 players, computers and gaming consoles.

X Rocker’s innovative, groundbreaking line of sound chairs bring an unparalleled level of comfort, entertainment and interactivity to games, movies, music and more. X Rocker’s Audio Frequency Modulation (AFM) technology creates an unmatched, fully immersive experience that puts you at the center of it all! AFM incorporates speakers and ported power subwoofers and uses the open space inside the X Rocker to magnify sound quality and intensify your experience.

Join us as we Rock the Gaming World!

OUR PROMISE TO YOU
It is our #1 priority to ensure that our gaming community is more than satisfied with the products they receive. Without our gamers, we would be nowhere. That's why we have staff on hand that are dedicated to ensuring all of your products are working properly and that you have all the materials you need to get setup.

Need help? Head on over to our Support page to download product manuals, track your order, download connection guides, and view our FAQs.

Looking to talk to someone? Our X Rocker Support Staff is dedicated to answering calls and questions Monday-Friday between 7:00am-3:30pm CST via email: service@acecasual.com or phone: 1-866-969-2603

Feedback
Returns Policy

Please contact customer service directly.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
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