About us
Founded in 2013 by electronics conglomerate, New Kinpo Group,
XYZprinting is on an ambitious mission to integrate 3D printing
into our offices, schools and homes for use in daily life.

3D printers for everyone
With a focus on developing high-quality affordable, accessible and easy-to-use 3D printers
and peripherals,XYZprinting has experienced rapid growth to become the world’s largest 3D
printer manufacturer, covering more than a fifth of the global market. We have offices across
Europe, the US, Japan, Thailand, China, South Korea and Taiwan, with more on the way.New Kinpo Group
New Kinpo is one of the three major sub-groups under the Kinpo Group. The Kinpo
Group was established in 1973, is a front runner of Taiwan’s electronics industry.
It has 23 subsidiaries, 7 of which are publicly listed corporations, and a total of
one hundred and twenty thousand employees. The overall sales revenue of the
Kinpo Group reached US$30 billion

In August 2008, General Manager Simon Shen was appointed the position of CEO
for New Kinpo Group. Under his leadership, emphasis will be placed on enhancing
new product development, cost control, productivity, quality performance, and
supply chain operations in the fields of consumer electronics, computer peripherals,
communications, optoelectronics, power management and car electronics.
With a substantial annual R&D budget, Kinpo employs over 8,500 top R&D engineers
striving to design new products that meet current market demand. This team
of innovative R&D talent, combined with our advanced technical equipment, has
enabled New Kinpo to be an industry leader in new product development.

Feedback
Returns Policy
28 Ratings (79% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
89.29%
Product
Accuracy
78.57%
Customer Service
Satisfaction
64.71%
Nicholas T.
Ordered on 5/21/2020
Great Seller
6/8/2020 5:07:13 PM

Great seller. Arrived on time. Great printer. Definitely worth it!

  • Yes
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  • Didn't contact
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Charles W.
Ordered on 7/22/2019
Very disappointed!
8/7/2019 5:58:13 PM

I Purchased this printer that comes with the laser attachment and the first thing is they mixed up the shipping address which was corrected however the laser attachment wasn’t included so they sent the laser attachment which went to California and I live in Pennsylvania it has been two weeks and I’m still waiting on my laser engraver.

  • No
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C/O M.
Ordered on 1/26/2019
Very bad customer service
2/20/2019 6:08:43 AM

Over 1 month I purchased the printer and still can't print anything. The unit came with a faulty sensor (this happens, I can understand, although when you refurbish an item I would expect them to check for normal operation..), and their respomse time is so slow, we can't efficiently solve this. In addition, because I'm located in Canada, they want to charge 65$US for shipping a tiny plastic part! Newegg staff offered a prompt and reliable support but unfortunately it isn't the case for the seller XYZprinting. This is sad.

  • Yes
  • No
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Anonymous
Ordered on 1/14/2019
Get what you pay for.
1/30/2019 6:09:51 AM

I will not buy another. -Can’t scan a full head (Ear to ear at best). -Object scanning is glitchy at best (so far unusable) -Full body scan auto disabled due to system spec of $1800 laptop (laptop is 4th gen Intel CPU, over recommended spec). *It draws lots of power, it will drain a laptop battery quickly. Just saying (Not necessarily a con). FYI, side Note about XYZprinting: There 3D printers force you to buy and use there own overpriced filament that is RFID chirped DRM. Can only print in 1 of 3 preset fixed temperatures.

  • Yes
  • No
  • Didn't contact
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aleshia w.
Ordered on 1/4/2019
did not get what it says
1/12/2019 6:54:37 AM

da Vinci mini Wireless 3D Printer [Black Edition] - 6"x6"x6" Built Volume (Includes: $14 300g PLA Filament, $49 eGift Card, $10 Maintenance Tools, XYZmaker CAD Software) this is what it says you get when you buy the printer and all i got was the printer

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  • No
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Leanne P.
Ordered on 10/24/2018
Needs more details of components
11/8/2018 6:02:29 PM

Please list what comes with the printer. I did not know if I needed to order spools of filament or if they were included with my purchase. Very frustrating.

  • Yes
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  • Didn't contact
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Matthew K.
Ordered on 9/17/2018
Difficult to contact and will not honor price changes
10/3/2018 5:43:07 PM

Seller lower price the day after I placed the order (and a week BEFORE it arrived) then would not adjust. Took multiple attempts to reach them, several unanswered, and then said they would not honor. Very disappointed in their communication and policy.

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  • No
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Anonymous
Ordered on 7/29/2018
No response from xyz
8/15/2018 7:25:32 AM

I have emailed xyz several times and each time I have received the same automatic reply.

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  • No
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Lana R.
Ordered on 5/6/2018
What I expect from newegg market
5/24/2018 1:35:51 PM

Delivered as promised.

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  • Yes
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Addison G.
Ordered on 1/23/2018
Exactly as it was stated.
2/8/2018 3:52:31 PM

The printer arrived on time and un-damaged. The printer has performed wonderfully thus far.

  • Yes
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