Who are we
We are a U.S. based online retail company. It was founded in 2012. Company now is located in Newark, DE. We are a well established online retail company with professional online retail skills.
With several years supplying the highest quality products on Amazon and other retail and wholesale platforms, we know customer's satisfaction is the most power can push us to go further and better. So we work hard to dedicate a fantastic purchasing environment.
We take pride in our excellent customer service skills. With over 5 years of experience in retail and online, We have thrived and excelled due to our repeat customers and our reputation. Please contact us with any questions or concerns you may have before, during or after you make a purchase with our company. We can be contacted either by email or phone. Our friendly and knowledgeable staff is always ready to assist you to guarantee you have a 100% satisfied experience and build a long-term cooperative relationship or friendship with us.
We ship via FedEx, UPS and USPS Postal Service. APO, FPO, and PO Box shipments are only via USPS.
Shipments to APO/FPO destinations may take several weeks to arrive, as per USPS delivery guidelines. Standard Shipping time is usually 3-5 business days to the West Coast and/or the Midwest, and 2-3 business days to the East Coast - from the date of shipment. Expedited Shipping time is usually 2 business days, from the date of shipment.
Please allow additional 1 business day for order processing, packing, and shipping. We make every effort to reduce the processing time and most orders are shipped promptly. Please take into consideration that it may take 24 to 48 hours for us to receive your order, due to the credit card verification process. If you do not receive your order in a timely manner, please contact us.
Occasionally, a shipment may get misrouted or lost in transit. The faster you advise us, the faster we can work on it. We aim to please - so please communicate with us. If you live in a multi-unit building, it is important that you specify your floor number and your apartment number; and/or your Street house number; and any other specific address information, as needed. FedEx and other carriers will not deliver in the absence of this vital information, or they will charge additional fees if they need to look for your floor or your apartment number. Our shipping rates include all local inland freight in the USA and shipping charges to destination. Customs charges, taxes, duties, and brokerage fees at the destination, are the customer's responsibility.
You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service. If you need help, please send a message or an email before leaving any neutral or bad feedback. Your question will be answered in very short time.
The privacy and protection of your personal and financial information are very important to us. We will receive personal information pertaining to customers regarding a purchase that was made. We will not sell or rent personal information, nor will we share it, other than with third parties required for the fulfillment of orders. Your name, telephone number, and shipping information must be provided to third party suppliers, such as FedEx, to deliver your package. We will not use personal information of customers received to send marketing communications to customers or to conduct surveys, contests, or sweepstakes. We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or to comply with a legal process.
Who are we