Who am I buying from?
We are Authorized Distributors, our products carry full manufacturers warranties!! (applicable to all NEW items). Certain items will be shipped direct from the manufacturer. Please allow an additional 5 business days for processing, and product description will clearly state. If you are interested in specific order, please send request along email address, and we will send a quote(s. We want your purchase to be worry free, so feel free to contact us with any questions, issues, or concerns. We will respond within 24 hours. We reserve the right to cancel / refund any purchases that do not comply to our policies


What is your Shipping Policy?
•FREE SHIPPING on all items, to Continental US standard addresses only
•Shipping carrier used will be at our discretion, via USPS, UPS, FedEx
•Tracking numbers will be provided for every shipment
•Signature Confirmation required to P.O. Boxes and APO's.
•UPS Standard Ground used for shipping to Canada.
•In the event that the wrong item was shipped, please contact us. We will make every effort to correct the situation.


Do you ship internationally?
No


What is your Return Policy?
We have a 30 day No Questions Asked return policy. Buyer is responsible for return shipping. After 30 days, please contact the respective manufacturer(s). Contact us beforehand to make arrangements. Refund will be cash back,identical item(if available, ot comparable item (with buyers approval). Refunds will be ACTUAL purchase price, (shipping not included). Buyer responsible for return shipping. For damaged / defective items, Return Authorization Number will be provided for return shipping. Item(s) must returned in the same condition as received, Credits will be issued, when we receive return(s).


What Customer Service help do you offer?
Please contact us 24 hours a day, 7 days a week @ customerservice@buckeyetoolsupply.com

Feedback
Returns Policy
498 Ratings (73% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
88.64%
Product
Accuracy
86.36%
Customer Service
Satisfaction
80.95%
George T.
Ordered on 8/9/2020
VERY POOR, I ordered 6inch chains for my Alligator saw and got 10inch instead.
8/24/2020 11:17:44 AM

I would not recommend this company to my worst enemy, I emailed them twice about my problem and got no response from them.

  • No
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Deborah S.
Ordered on 5/8/2020
5/18/2020 4:02:54 PM

I have yet to RECEIVE MY order .I was charged .extra for shipping . Was supposed to be here in TWO DAYS . SO I REALLY CAN'T ANSWER YOUR QUESTIONS . But I do want my order and the extra money. That I was charged . NOW PLEASE SEND ME !Y ORDER ?

  • No
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  • No
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Joseph L.
Ordered on 2/28/2020
Terrible
3/10/2020 5:31:49 PM

I purchased an item and paid for two day shipping on 2/28 and it still has not arrived. Per the tracking details it has been in or near the final destination for the past six days. USPS would not be my recommended method ever. Please follow up with the shipper and reply ASAP.

  • No
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  • No
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Michael H.
Ordered on 2/16/2020
Excellent
3/8/2020 4:14:29 PM

I would recommend Newegg to other people.

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Michael H.
Ordered on 2/6/2020
I orderedd wrong item. My contacts asking about return/replacement wasn't even answered
2/24/2020 8:05:30 AM

OK, it was my mistake to order the wrong thing, and an answer like "Sorry, we can't accept it back" would have been fair. But totally ignoring my request seems unfriendly.

  • Yes
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Renee R.
Ordered on 9/28/2019
10/14/2019 1:19:39 PM

Would not recommend. Wrong item shipped and the buyer (us) is responsible for return shipping payment! Totally unacceptable!

  • Yes
  • No
  • Yes
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Patricia B.
Ordered on 8/30/2019
Called due to late delivery
9/10/2019 7:10:02 AM

Representative removed expedited charges as shipping was late

  • No
  • Yes
  • Yes
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Linda T.
Ordered on 3/18/2019
Poulan Pro tank
4/2/2019 4:07:22 PM

Quite please with the pricing, delivery and the products I ordered. They were exactly what I needed.

  • Yes
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  • Yes
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Anonymous
Ordered on 9/25/2018
New Brushes
10/19/2018 9:57:10 AM

My old circular saw needed brushes. I couldn’t find them anywhere, but Newegg had them. They made my old saw work like a new one. Thanks

  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful? 
Eric H.
Ordered on 8/28/2018
Amazing delivery speed, good prices, but I won't buy from them via Newegg again
9/8/2018 7:44:14 AM

The parts arrived and were in good condition. They arrived way, way faster than I expected, and I was thrilled. Having said that, on their own website, as well as on their profile on Newegg, they state that shipping is free. In reality, I was charged $10 for economy shipping. I emailed them, and two weeks later, have had zero response. If I find a need to order tool parts again, Buckeye was a good choice but I won't order from them via Newegg again. I'd also reconsider buying from them again in entirety since they chose not to respond to my inquiry about the shipping charge. Was just a very disappointing, and hard to overlook, piece of an otherwise very good experience. Should Buckeye contact me after this review is posted, and/or should Newegg contact me after this review is posted, and they clarify what happened, and presuming I can update this review post-facto, I'll certainly do so to correct my testament about my experience with this purchase.

  • Yes
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  • No
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John M.
Ordered on 6/5/2018
Great
7/1/2018 8:25:26 AM

Excellent product, this part fixed my coiled roofing nailer, extremely satisfied, would order again

  • Yes
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Rita T.
Ordered on 5/15/2018
6/11/2018 2:22:54 PM

The parcel was shipped and packed properly eventhough the post office employee delivered the parcel to the wrong address. I contacted the seller who offered to reimburse me if I could not locate the parcel. Fortunately, my neighbor brought it to me the next day. It feels good to live in a decent neighborhood. Rita

  • Yes
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David L.
Ordered on 4/29/2018
Great
5/29/2018 3:49:19 AM

I would recommend the seller

  • Yes
  • Yes
  • Yes
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Kevin W.
Ordered on 4/26/2018
Great service
5/25/2018 6:40:01 AM

Arrived on time and as ordered. They worked great

  • Yes
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  • Didn't contact
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Anonymous
Ordered on 2/25/2018
3/21/2018 9:20:47 PM

Perfect fit.

  • Yes
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  • Yes
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Keith M.
Ordered on 10/11/2017
marginal
11/6/2017 4:37:14 PM

Product was as described and came on time, only problem was subpar packaging. Item was heavy and had a threaded post which were badly dinged up because it was sent in a bubble envelope. I was able to repair the threads or else it would have been zero eggs. Cheap sloppy packaging.

  • Yes
  • Yes
  • Didn't contact
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Ivan S.
Ordered on 9/23/2017
Good
10/18/2017 12:40:18 PM

Working fine usb adapter ok

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 7/26/2017
Awful
8/22/2017 11:45:44 AM

The description of the battery charger was unclear or wrong, according to Black and Decker. When I contacted them by email to return item, they never responded until I sent repeated emails with Newegg. My previous dealing with Newegg was fine, but I doubt it would use Newegg again and I certainly would never use Buck eye tool supply again, and I warn everyone away from them.

  • Yes
  • No
  • No
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David B.
Ordered on 6/23/2017
Excellent
7/20/2017 12:44:10 PM

A perfect replacement part shipped in a timely fashion. I will definitely order parts from this seller in the future.

  • Yes
  • Yes
  • Didn't contact
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Jerry G.
Ordered on 6/22/2017
7/19/2017 3:05:01 PM

Received the correct items promptly as promised and the price was reasonable.

  • Yes
  • Yes
  • Didn't contact
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