Who am I buying from? We are Authorized Distributors, our products carry full manufacturers warranties!! (applicable to all NEW items). Certain items will be shipped direct from the manufacturer. Please allow an additional 5 business days for processing, and product description will clearly state. If you are interested in specific order, please send request along email address, and we will send a quote(s. We want your purchase to be worry free, so feel free to contact us with any questions, issues, or concerns. We will respond within 24 hours. We reserve the right to cancel / refund any purchases that do not comply to our policies
What is your Shipping Policy? •FREE SHIPPING on all items, to Continental US standard addresses only •Shipping carrier used will be at our discretion, via USPS, UPS, FedEx •Tracking numbers will be provided for every shipment •Signature Confirmation required to P.O. Boxes and APO's. •UPS Standard Ground used for shipping to Canada. •In the event that the wrong item was shipped, please contact us. We will make every effort to correct the situation.
Do you ship internationally? No
What is your Return Policy? We have a 30 day No Questions Asked return policy. Buyer is responsible for return shipping. After 30 days, please contact the respective manufacturer(s). Contact us beforehand to make arrangements. Refund will be cash back,identical item(if available, ot comparable item (with buyers approval). Refunds will be ACTUAL purchase price, (shipping not included). Buyer responsible for return shipping. For damaged / defective items, Return Authorization Number will be provided for return shipping. Item(s) must returned in the same condition as received, Credits will be issued, when we receive return(s).
What Customer Service help do you offer? Please contact us 24 hours a day, 7 days a week @ firstname.lastname@example.org