Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Furgle is a supplier of furniture products in America. We specialize in developing and manufacturing a range of furniture products including office furniture,outdoor furniture, garden furniture, and other correlative products. We are working on our own Furgle brand.
We are LA based company, 100% satisfaction is our #1 priority.To improve our customer service, please kindly send all enquiries through email to dicoky@yeah.net We will get back to you at our soonest. Thank you.

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Returns Policy
30 Ratings (77% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
80.00%
Product
Accuracy
83.33%
Customer Service
Satisfaction
78.95%
Travis S.
Ordered on 12/25/2020
1/13/2021 4:49:53 PM

Other than it not having much to any padding really good for me so far.

  • Yes
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Mark K.
Ordered on 12/19/2020
1/8/2021 7:12:19 PM

I bought one of these chairs for myself, and my wife liked it so much that I had to buy one for her. We love them for the lumbar support being moveable, and especially their great looks! I'll buy another when I wear this one out.

  • Yes
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  • Didn't contact
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April Y.
Ordered on 12/15/2020
Good Quality!!
1/5/2021 11:53:14 AM

Nice quality! My boyfriend loves it! It's so comfortable and the shipping was super fast! 10/10 on this chair!

  • Yes
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Anonymous
Ordered on 12/12/2020
Arrived intact and safe, but poor communication
12/30/2020 3:28:24 AM

While the product was simple to purchase and arrived at my house at a decent time frame the day it was supposed to come in, but I was at work at the time and someone I live with brought it inside. I would have come home when it shipped since it was a large package, but I still have not gotten a confirmation email that it properly shipped, and it's been several days since then! This is incredibly concerning for me using this seller anywhere outside my current area, since we do not see many porch pirates. I'd suggest making sure that you keep customers up-to-schedule on shipment location a bit better in the future. This being a severe security concern for me, I won't be able to rate higher than 4 stars despite the good state the package arrived in. However, it also seemed like the box had been opened or reused at some point before or during shipping as well. Old tape that didn't connect anything together was sitting under very thin tape that WAS keeping it together. Again, none of it failed, but it takes off another star for security reasons.

  • Yes
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  • Didn't contact
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Aaron B.
Ordered on 11/28/2020
Totally incompetent!
12/20/2020 11:10:36 AM

Totally incompetent seller. Should not be allowed to do business. They created a shipping label but they never shipped the product. When I contacted them about the order after two weeks of waiting for them to ship the product they gave me some lame excuse about Covid and the carrier. The fact of the matter is they had no intention of shipping this product. They did nothing when I contacted them except place blame on somebody else. Typical Chinese company. Never want to except responsibility for their own mistakes. I recommend you never purchase from this company. They are also selling on E..bay and I thought maybe I'd see if they could get it right a second time around if I ordered off another site but nope. They have done the same thing to that order. They create the shipping label but never deliver the product to the Shipper. Steer clear of this company. They are terrible and do not understand anything about business. Absolutlely Incompetent!

  • No
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4 out of 4 people found this review helpful. Did you? 
Dennis B.
Ordered on 12/1/2020
Great Product! Great Company!
12/15/2020 8:05:44 PM

I am very impressed with this company and their product.

  • Yes
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  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
William W.
Ordered on 12/7/2020
12/15/2020 12:55:49 PM

8 days from order and FedEx has yet to receive the package now I'm 10 days from Christmas and it looks like my son will have to wait it seems I bought something that wasn't actually in stock

  • No
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  • Didn't contact
2 out of 2 people found this review helpful. Did you? 
Frank P.
Ordered on 11/29/2020
Missing hardware
12/15/2020 7:13:43 AM

Chair was shipped timely but was missing all of the screws required for assembly. I have emailed the seller as specified by Newegg. It has been over a week with no response at all. Very disappointing. My next step will be to bundle the chair back up and ask for a refund.

  • Yes
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  • No
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William B.
Ordered on 11/28/2020
Haven’t received yet. Still waiting.....
12/15/2020 2:49:55 AM

Been several weeks, still waiting for delivery. Must be shipping from China??

  • No
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  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Ronald C.
Ordered on 11/27/2020
great transaction
12/12/2020 3:22:09 PM

quick service nice quality chair everything went great

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  • Didn't contact
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Anonymous
Ordered on 11/27/2020
Ripped off
12/11/2020 3:44:42 PM

No update after 2 weeks. Requested a cancelation and refund. They did not want to comply at first but ultimately they only refunded the list price of the item. Had to get newegg involved again to get tax refunded.

  • No
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1 out of 1 people found this review helpful. Did you? 
Daniel S.
Ordered on 11/27/2020
Well Built
12/11/2020 3:35:01 PM

Had a chair that was twice this price, I like this one a lot more

  • Yes
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  • Didn't contact
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Thomas G.
Ordered on 11/19/2020
Works great
12/8/2020 5:17:11 AM

Just what I was looking for.

  • Yes
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stanley c.
Ordered on 11/18/2020
Honest seller,fast shiping
12/4/2020 12:58:30 PM

I recommend seller

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Eric G.
Ordered on 11/18/2020
As expected with quick shipping.
11/24/2020 6:22:23 AM

I was pleasantly surprised at how quickly I received the product. Thank you for being on top of things.

  • Yes
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  • Didn't contact
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