Love to own a Mac but couldn't afford it? We will make your wish come true.

iMacket LLC is specialized in refurbishing Apple's MacBook, MacBook Pro, and iMac from many well-known education institutions.
(University of Washington, UCLA, USC, Boston University, Stanford University, etc.)

Each unit is refurbished by our Certified Technician with love and care to bring out the best cosmetic and performance result.
Our professional service is backed by our 60-Day Worry-Free Warranty.
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Return Policy
About Us

RETURN POLICY

Buyer can exchange for a different unit under our return period and/or receive service under warranty period.

Products that are returned (not DOA) and due to customers' change of mind (purchased wrong model/color, no longer needed, cosmetic preferences, wanted better specs etc.) may result in a 15% restocking fee accordingly.

We reserves the right to test returned unit(s). Item must be return in its original condition along with all accessories.

Any returned item that is damaged through customer misuse, is missing parts, or is in not-sellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product.

Please contact us at: academyofmac@gmail.com and please include your order number in the subject.

Thank you!

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.com account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
60Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
60Days
Restocking
Fee
15.00%