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860 Ratings (50% Positive) 

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On-Time
Delivery
52.44%
Product
Accuracy
52.91%
Customer Service
Satisfaction
44.19%
Tabatha D.
Ordered on 9/26/2020
10/30/2020 10:59:20 PM

I never received my package!!!

  • No
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  • Didn't contact
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John D.
Ordered on 9/23/2020
Sent product to wrong address - very poor seller
10/30/2020 8:48:45 AM

Definitely not!

  • No
  • Yes
  • No
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Bethany M.
Ordered on 9/20/2020
10/27/2020 7:33:41 AM

I ordered this 9/19 and still have not received anything

  • No
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John S.
Ordered on 9/19/2020
Paid for but never recieved it.
10/26/2020 1:20:17 PM

I asked for a refund but was told to fill out paper work when they did not send me the product. If you look it up, you will see that they did not send it.

  • No
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  • No
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Donald S.
Ordered on 9/13/2020
6 weeks and no delivery
10/23/2020 3:12:13 PM

It has been 6 weeks and I still have not recieved my order. They took my money off my credit card immediatly though?

  • No
  • No
  • Didn't contact
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Jose M.
Ordered on 9/17/2020
10/23/2020 9:46:15 AM

this item did not work, I sent an email regarding and to this day I have not received an answer from either one, newegg or the seller, and is not the first time this happens, there is a huge disconnect from how things are handled in here, either no communication or poor communication

  • Yes
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Anonymous
Ordered on 9/15/2020
TERRIBLE
10/22/2020 12:52:42 AM

NEVER RECEIVED MY ORDER OR ANY RESPONSE TO CORRESPONDENCE

  • No
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Jorge L.
Ordered on 9/6/2020
Toner replacement
10/19/2020 4:54:02 PM

Definitely recomend

  • Yes
  • Yes
  • Didn't contact
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Roger A.
Ordered on 9/10/2020
Will not contact me
10/18/2020 3:20:45 PM

Ordered a camera system, and wrong ones were sent. I received a return label for UPS, no refund and no one returning my emails.

  • Yes
  • No
  • No
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Greg W.
Ordered on 9/6/2020
10/17/2020 5:39:31 PM

We got it within 10 days just as promised.

  • Yes
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Anonymous
Ordered on 9/13/2020
10/17/2020 3:28:11 AM

fast shipping

  • Yes
  • Yes
  • Didn't contact
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Deborah N.
Ordered on 9/10/2020
Avoid this seller
10/16/2020 4:12:22 PM

I never received my order. I've gotten a notice that a label was created but beyond that the tracking information never shows the item shipped. When I tried to contact the seller through the New Egg app I got a message that the seller no longer exists? So that's not a very good sign.

  • No
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Keith T.
Ordered on 9/4/2020
Shipped to wrong address but replaced
10/15/2020 2:44:53 PM

After waiting in the harbor in China for a while, for some reason my package was delivered somewhere in Los Angeles rather than Pennsylvania. The vendor replaced it in a few business days.

  • No
  • Yes
  • Didn't contact
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david e.
Ordered on 9/20/2020
10/13/2020 4:01:47 PM

total wast of time.. completely undependable seller

  • No
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Kari H.
Ordered on 9/4/2020
Very slow to ship and not what was expected
10/12/2020 11:52:52 AM

I called Newegg to check on the status of my order when it hadn’t shipped after two weeks. After spending a bit of time on hold, I was told there was nothing they could do since it was a third-party seller. They did provide the seller’s email address when asked, so I contacted them and received a response the following day. They shipped the item out immediately and I received it within two days. The desk organizer was not in the same configuration as the one I had ordered, which was disappointing, but just kept it since it would still work.

  • Yes
  • No
  • Yes
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Jane A.
Ordered on 9/3/2020
10/12/2020 6:04:15 AM

The mic was never delivered to my home. They supposedly delivered it to someone else. I asked for a refund and they said ok but came back a saying it had returned and they’d deliver it to me. I agreed. Then I got another email saying they would refund me except for the tax. I replied I wanted a full refund. They have not replied again.

  • No
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Patrice R.
Ordered on 8/31/2020
10/10/2020 9:46:13 PM

We never received this item!

  • No
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scott b.
Ordered on 9/2/2020
No customer communication!
10/10/2020 8:39:29 AM

I waited 5 weeks for my printer only to be refunded. Good by Newegg.

  • No
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  • Didn't contact
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Ramon H.
Ordered on 9/12/2020
AWESOME
10/9/2020 2:38:34 PM

Item arrived before I anticipated. Packing was great and very secure. The headphones are way more than I expected. Just an AMAZING overall experience.

  • Yes
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Dale E.
Ordered on 9/1/2020
Item never arrived
10/8/2020 8:30:29 AM

Like others, I should have read the reviews first. This company is unreliable! I ordered a cable for my Garmin GPS which never arrived. It was apparently lost in transit. I contacted Newegg who in return contacted worldwidesupermarket about non receipt of the item. I was given a refund except for the sales tax, which was never adequately explained to me.

  • No
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