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Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Ever since 2005, Smays has been serving wholesale and dropship customers worldwide. Smays is headquartered in Hong Kong with its warehouse and logistics in the centre of the world's electronics manufacturing hub: Shenzhen.

Our mission is to be the leading online partner of high quality electronics & gadgets from China by offering competitive prices and exceptional service.

We aren't the type of company that will offer you whatever we find in China in our online electronics store. Instead, our products are carefully curated by our experienced sourcing and quality control team. Moreover, all products you find online are in-stock, shipped out within 1 working day, and come with a 12-month quality guarantee.

Our customer service phone number is 086-13510655441

Smays - Share Your Quality Life

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59 Reviews (59% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-15 of 15
William E.
Ordered on 8/29/2016
Slooooooowwwww 9/28/2016 9:54:31 AM
While Newegg is really good on sending orders, this product from Smay is sent from China. It was ordered on 29 Aug 2016, and shipped from the facility on 20 September. It is now 28 Sept and I have not seen an update since 1 Sept (fortunately it had a tracking number). I have RECEIVED shipments from European and Southeast Asian countries in two to three weeks max.
I will continue to use Newegg in the future, though I will be certain to avoid anything that indicates shipment from overseas. The lack of order status from Newegg is annoying and unacceptable.
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Anonymous
Ordered on 10/31/2015
Total complication 11/25/2015 6:51:02 PM
Placed the order but wanted to cancel. Not fast enough. Item shipped from China third party merchant. No way to contact. Initially given a broken tracking number. Item arrived. Set up RMA with Newegg. Given email with wrong return address when compared to one obtained through my customer service/account on the web. Emailed NewEgg and haven't heard back. NOT A GOOD EXPERIENCE
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Rix
Ordered on 9/25/2015
Do Not Buy 10/14/2015 1:46:59 AM
This company takes forever to ship and they are in China, so after they ship you have a long time to wait.
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Anonymous
Ordered on 9/14/2015
Fast shipping 10/2/2015 2:20:38 PM
simply fast shipping, very unexpected seeing it shipped from China to me in a bit under a week
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Anonymous
Ordered on 6/2/2015
6/8/2015 12:16:37 PM
bought 4 days ago and still "floating around in china" inappropriate !! would have never bought from this seller if knew would take this long
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Techclique
Ordered on 1/8/2015
Sloooww Delivery 2/3/2015 3:15:33 PM
The parts arrived but 3 weeks after my order. Newegg should be more careful about sliding these outside vendors in. I assumed I would receive the same prompt delivery I get from Newegg but 3 weeks later I received my components.
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Anonymous
Ordered on 12/8/2014
Newegg should find a new supplier 12/31/2014 5:20:58 AM
I still have not received my order which was ordered 12/8 and am going to order from another company. Newegg has always been my first stop for my computer needs and should reconsider using this company and having them tarnish their reputation.
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Anonymous
Ordered on 11/5/2014
12/4/2014 3:35:00 PM
FAST SHIPPING, BEST PRICES
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Anonymous
Ordered on 10/1/2014
lost my package on return for defective item 12/2/2014 9:17:19 AM
they lost my package on the return, i followed their instructions meticulously for returns. I am now out the price of the defective item and the cost of two shippings. i am deleting my account with newegg because of this
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MasterE
Ordered on 11/6/2014
Smays USB 3.0 Motherboard 20Pin to 2 Port USB 3.0 Female Adapter External Cable 12/1/2014 8:30:46 AM
Bought this product and the excellent folks at Smays sent it from China to San Francisco in just two days where it then say for eight days before being sent on to me! They are great our USPS not so much.
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Venimous
Ordered on 9/23/2014
Poor Quality of Business 10/4/2014 5:48:54 PM
I ordered an item from this company. I received an email stating that it shipped on the 25th of September. I was given a tracking number for USPS that is INVALID. I actually called USPS, gave them the number I was given and was told that it is not a number that THEY are tracking. I also paid the fee for 2 day shipping. Here it is the 4th of October and still no product or any other information to tell me otherwise. VERY disappointed in this transaction. I now understand the low ratings for this supplier.
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Anonymous
Ordered on 1/17/2014
Slack seller. 5/13/2014 5:17:24 PM
Ok, my first review of Smays was 1-star, because my item never arrived and Smays did not respond to e-mails or calls. It finally arrived 1 month after I ordered it and Smays gave a lame excuse that it was the Chinese New Year and the entire country was shut down. Now he's begging me to remove the 1-star, so I will now give him 2 out of pure mercy. But save yourself lots of headaches and don't order his stuff, because I sure won't be using him again.
Smays Response:
Thank you for your review.
We will improve our service.

Please don't call 626-2804888, this is NOT our service phone number. our contact phone number is 086-13510655441.
We welcome emails.
I wish you a nice day.

Regards,

Smays
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A-Vossler
Ordered on 4/3/2014
Horrible Experience! 4/21/2014 6:58:09 AM
I never received anything. They are fake.
Read the other reviews... because nobody else ever received anything either.
Smays Response:
but it says delivered at USPS website tracking with your number LN289958670CN. can you double confirm?
we care our customer always, for any problem can you please contact us throught email and we can find a way to resolve it.

Thanks you,

Smays
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James
Ordered on 1/17/2014
Don't trust this seller. 2/16/2014 6:17:31 AM
Ordered a small item that shipped from China. My credit card was immediately charged, and that's the last I heard of Smays. The tracking # given was useless with no shipping company linked to it. No response to e-mail or phone calls.
Smays Response:
Dear customer,
but it says delivered. please can you track at USPS website with your tracking number LN224878014CN.
Email us if you have further questions on the order.
If you confirm that item delivered, can you please reomve this 1-star rating?

we are glad to help. we care our customers.

Smays
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Bones
Ordered on 11/25/2013
CY U2-057-LE 1.8M Mini USB B type Male Left Angled 90 degree to USB 2.0 male data cable 6ft 12/10/2013 8:19:50 AM
DOA
Smays Response:
Sorry about that.

we ship our package via USPS. most of time it will arrive in time.
Thanks for your feedback, we will improve our handling time to make it arrive ealier at our customer's shipping address.

Regards,
Smays
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