- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Founded in 2012, Smile 'n Save is dedicated to changing the way you think about shopping online. We only offer the most respected and trusted brands available so that we can be sure you will be happy with you purchases. We offer a wide variety of products so that you can find whatever it is that you might be searching for in one convenient place.
Our friendly customer service is available Monday through Friday to assist you.
"A satisfied customer is the best business strategy of all."
- Returns Policy
Item are eligible for return within 30 days from purchase date. Products must be unused and in the original packaging to be eligible. If items are received used or without original packaging a percentage may be withheld from the refund.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.