- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
As one of the leading retailers in pro audio equipment, DJ gear and lighting, Sonicfiber is known for their superior equipment and phenomenal customer service. By always offering the latest and most advanced models of all audio and DJ equipment, Sonicfiber helps to ensure that you will always have access to industry leading manufacturers such as Stanton, QSC, Peavey, Numark, Furman, Electro-Voice, Cerwin Vega and many more, all at a very competitive price. Our extensive knowledge and experience in the pro audio and DJ industry guarantees that each individual customer will only receive the best suited equipment for their needs.
With almost a decade retailing pro audio equipment and DJ gear online via sonicfiber.com, Sonicfiber has rightfully earned an impeccable and very reputable name amongst some of the nations top audio retailers. A lot of competition makes it difficult to compete in the pro audio equipment retail industry. Sonicfiber succeeds where other companies cannot simply by guaranteeing professional, friendly and knowledgeable customer service agents that ensure you a hassle free, fulfilling and extremely pleasant online buying experience. Simply chat live online or call 888-646-2603 with any questions, and one of our friendly agents will gladly assist you!
By constantly monitoring the new releases of audio equipment and DJ gear from the top manufacturers, and by following worldwide industry trends, Sonicfiber always guarantees to offer all of the latest and most superior quality audio equipment available. Browse our incredible selection of top quality audio and DJ equipment online now! Let us help you to get the perfect equipment that best compliments your needs. From guitar, lighting and equipment cases, fog machines to specialized lighting effects, mixers, subwoofers and guitars, Sonicfiber has everything you need to either compliment your current audio setup or create a complete state of the art custom recording studio or DJ booth.
- Returns Policy
We try to make this process as simple as possible for you and us. We have a return form available for download on all of our listings and on our website. New items (unused) will be subject to UP to a 10% restocking fee. Returns are subject to a 15% restocking fee. This will be applied if the items is used, scratched, dented. All returns must have all original items and packaging.
Items that cause a health hazard cannot be returned (Headphones, In Ear systems, microphones, mouthpieces, and anything inserted into the mouth, ear or body.) Opened software also cannot be returned.
Special Order, discontinued, and close outs are also non-returnable. They will be marked as such.
Requests for return MUST be made within 14 days of delivery of product. Any item returned must be shipped back (at buyers expense) via a trackable, insured method. Additionally when returning items, shipping cost paid by us to UPS or USPS will be deducted from any refund (rates can be calculated via ups.com daily rates). Shipping costs are not refundable, items with free shipping will deduct the ups daily rates amount paid by us from the refund in addition to any restocking fee.
For DOA (Defective) items, you have 3 days to report the defective product. Defective items must be sent back to us (or to the manufacturer depending on the brand). The item will be replaced within 20 days of the date of return. In the event we are unable to replace the product, we will issue a refund for the item (less shipping paid to ship the item to you. Items with free shipping will deduct ups daily rates from refund).
ALL RETURNS must be shipped back to us prepaid. In the event we must ship an item back to you (for replacement due to defect) we ship at our expense. If you return an item for store credit and purchase something else, you will be responsible for the shipping cost to your location.
Sales Tax - We only collect Sales tax in NJ.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.