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558 Reviews (73% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 86
Scott Q.
Ordered on 12/21/2016
Very disappointed 1/12/2017 7:48:24 AM
I ordered 3 12v power supplies a couple of months ago and they arrived quickly and worked exactly as I needed them to. I ordered 12 more of the same units for additional projects. I was notified that they shipped on December 22, 2016, but there have been no updates to the tracking number provided, only that the shipping documents were generated. I've tried to contact the company, but they are not replying. Very disappointing. I will have to work with Newegg to see about getting a refund. I don't think I will be purchasing from this supplier in the future.
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Alfonso S.
Ordered on 12/2/2016
Came with wrong tip. 1/8/2017 2:54:20 AM
I bought the adapter because it was the cheapest for the product I own (Goal Zero Yeti 400). They send me an adapter that was too small for the charging port. I measured the voltage and it was the right voltage but the wrong tip. Had to then order a Goal Zero car charger which had the right tip and then cut the tips of both products and then added the right tip to the power adapter. It works now, I can change my Goal Zero at home but had to spend an extra $6 on the car charger, strip 4 wires and create a new working adapter. This is still much cheaper than a new adapter from Goal Zero but needless to say, I didn't get shipped what I ordered.
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Nathan M.
Ordered on 1/2/2017
Get what you pay for 1/7/2017 12:22:37 PM
It actually came in a timely manner "was in a time crunch and all other providers shipped from hong kong/russia, but by reviews was worried about which would arrive first, would actually give it a solid 4 star review except for 2 valid points.

Item was shipped in the box it is in when it sits on a store shelf and was barely taped up, adapters dangling on an open edge.

Item arrived obviously shipped but tracking still says has not left warehouse, why print labels that you are not even using, are you not wasting money by mailing separate from the official label?
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Adam L.
Ordered on 11/29/2016
Item Never Shipped 12/21/2016 2:23:12 PM
Ordered this item 3 weeks ago with standard delivery time. The item says "shipped" on it, however I've never received a tracking number or status. The item is now out of stock, so I'm assuming they oversold the item, but didn't bother to tell customers.
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Victor R.
Ordered on 11/29/2016
Horrible Vendor 12/21/2016 8:19:11 AM
Provides fake tracking numbers, when you try to call them you get a message saying they are not accepting calls. Stay away from them, shame on Newegg for allowing them to do business on their site.
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Anonymous
Ordered on 11/29/2016
12/17/2016 1:31:56 PM
This seller has not shipped my product nor given any information relating to the product.
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Anonymous
Ordered on 11/23/2016
Lousy, unresponsive, fraudulent 12/15/2016 2:02:57 PM
- STAY AWAY FROM THIS SELLER!!
- Product was never shipped and never arrived. Phony shipment tracking number was provided
- Multiple email inquiries were not answered for several days, then the response was "we didn't know about the problem". They sent the same email reply 3 times even when contacted by Newegg customer service
- Seller accused me (the buyer) of not replying to their emails - NOT TRUE!!
- After nearly 1 month, the product did not arrive...total SCAM
- Demanded and got full refund but had to dispute charges with credit card company
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Anonymous
Ordered on 11/25/2016
Good product, poor shipping, good service 12/14/2016 10:19:20 AM
Product was branded with company name (on sticker). Other than that, appeared identical to the Leader Electronics adapter that it replaced, which came with my Linksys router.

Product seems to work fine.

Paid for 3-5 business day shipping; product arrived on the 11th business day. Tracking information is unclear about when the product was actually provided to the carrier for shipping. Contacted seller to request refund of expedited shipping cost; seller complied promptly. Expect the problem was a fluke, but would be cautious for important, time-sensitive orders in the future.

In the end, would buy again.
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Steve S.
Ordered on 11/4/2016
Super Power Supply 11/28/2016 5:45:31 AM
The item I ordered works fine. But, I paid extra for express shipping. It was sent by US Postal and arrived 11 days after being ordered. I was told it accidentally went to an Orlando address.
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C Z.
Ordered on 11/3/2016
Poor response, horrible performance!! 11/28/2016 4:56:37 AM
Origianlly ordered on Nov 3. No word from seller. Took two emails (first one from Newegg support on Nov 21) before receiving a response. Order was lost. Asked for a replacement for the lost order. No word 7 days later. Sending another email today to see if they shipped the order yet.
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Anonymous
Ordered on 11/16/2016
Good product slow delivery 11/22/2016 5:10:02 PM
Product was 100% fine, worked perfectly, only downside was slow at shipping it out
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Sean R.
Ordered on 10/26/2016
I never received my product 11/17/2016 9:56:37 AM
The seller has not notified me of the problem
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cage e.
Ordered on 10/29/2016
a little delayed tracking 11/16/2016 3:07:17 PM
-took longer then what was said to take get to me
-resolved issue above quickly
-good quality item sold to me
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Hector J.
Ordered on 10/21/2016
Super Late Supply 11/12/2016 7:08:45 PM
I should have read the reviews before hand. A majority of them said to avoid these guys altogether. There are two categories unto which buyers fall in when getting a charger from Super Power Supply. Those who get their package SUPER LATE or those who get their order NOT AT ALL. I paid for express shipping for 3-5 days delivery but instead got a faulty tracking number and my package almost a month later.
To end on a more positive note at least there was speedy e-mail response time!
tl;dr, I got my charger, it works fine, but the experience of what it took to get it through these people made me wish I had just gone elsewhere.
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Tom W.
Ordered on 11/4/2016
Very POOR!! 11/12/2016 4:15:17 PM
I ordered this device on November 4. When I try the Newegg tracking I get a packaging message
When I enter the USPS tracking number provided on the USPS tracking site I get no record message
DO NOT BUY FROM THIS VENDOR!!!!
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Cory C.
Ordered on 9/14/2016
ABSOLUTELY TERRIBLE, PLEASE DONT GET SCAMMED LIKE I DID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 10/26/2016 11:25:26 PM
Please do not risk buying from this seller, I purchased and item and they generated a tracking number the next day. I then waited 2 weeks and the tracking number never updated which means that its likely the item never left its origin. I contacted them about the item never shipping and each email took a full day to get a response as I feel they were buying time for some reason. Please Here me out. The message they replied with the first time I contacted them about never receiving my order had my order number in the title of the email that was sent to me. Knowing that they had the order number they should of been able to look up my info and send out another item but this did not happen. What did happen was they asked if I wanted a replacement or a refund and I said I wanted a replacement. A day later they asked for my order number even though it was in the title of the message THEY sent me. So i kindly responded with it and the next day they asked where I wanted the item sent to, which I assumed they already knew after getting my order # again. Then the next day the finally said that they would get another one out when we could. I then waited 3 weeks with nothing. I am now trying to contact them again and they have not returned any of my emails. Its been 4 days now since I tried contacting them to no avail. Save yourself the trouble, anything this vendor has for sale you can find elsewhere for much less pain, that is if you even get the item!!!!
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Kyle M.
Ordered on 10/17/2016
10/26/2016 9:19:33 PM
As others have stated, I wish I would have read the reviews. Still have not received product. PAID EXTRA SHIPPING to get it fast, what a mistake!
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Anonymous
Ordered on 10/13/2016
Shipping issues 10/26/2016 6:57:03 AM
As others have stated, this seller has major shipping and communications issues. Ordered a laptop charger 13 days ago, a non-functioning tracking number was provided, and the seller has not responded to message. Avoid this seller.
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Kenneth H.
Ordered on 9/28/2016
Don'the purchase anything from this summer 10/20/2016 2:05:38 PM
I purchased 2 power cords from this supplier. They took my money and gave me a tracking number but never shipped the items. I waited 3 weeks and followed up with Newegg several times and got the run around from the sellers. I finally requested a refund and now have to wait and additional 2 weeks for and investigation and then and then a possible refund. This has truly been a bad experiences and I still don't have amy product or a refund
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Nirav P.
Ordered on 9/21/2016
Worst experience with Seller: Super Power Supply 10/18/2016 10:44:00 PM
I ordered wireless router antenna and it's been a month i ordered and haven't got my order yet. Contacted seller some many times and they telling that they looking into it. I am not getting any update. Seller is "Super Power Supply" and their support team is not well trained, I believe. Seller not able to find out issue with shipping or whatever it is. When I contacted support team, they said they sent item with new shipping label. It's been 15 days since they told me and not providing tracking number and not got the order either.
But I am not buying again. No recommending others.
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