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Seller#: 0UHIQWIK3O2LEQ1A6

T-Motorsports Seller Profile 626-388-9898 Email This SellerEmail This Seller  See all products from T-Motorsports See all products from T-Motorsports

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (24 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 12 Reviews
Good Rating + 4 6 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 4 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 2/18/2015

Rating + 1 Newegg and t-motorsports customer service

T-motorsports customer service is horrible and newegg was of absolutely no help. Send me this tool that didn't work and it it now two weeks out and they still haven't sent me a return shipping label to send it back. I won't be doing business with either company in the future. Newegg should stick to computers

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Order Date : 1/29/2015

Rating + 5 Everything ended well

I was naturally more than irritated when I got a very different product than the one that I had ordered. However I give them 5 stars because they were 1) willing to respond and give a full refund, 2) shipped very quickly. Yes it has somewhat tainted the online shopping experience for me but it is very refreshing to see this much cooperation. I would not oppose shopping from them again.

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Order Date : 1/5/2015

Rating + 5 fast order

Order was placed fast, shipping was fast, product was fully funtional.

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Order Date : 12/4/2014

Rating + 1 Not worth the price paid

Terrible packing. Cheap quality product. Typical overseas garbage.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 8/1/2014

Rating + 1 VERY POOR

did not receive what I ordered and could not get them to help me with getting the correct item that was purchased. no response from anyone, kept getting the run around when I would call them. very bad experience.

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 1.00%

    We only accept unit price refund. NO EXCHANGE. Customer who wants to return need to pay for shipping.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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