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The Salon Link Seller Profile 610-390-5144 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from The Salon Link See all products from The Salon Link

When you shop
you are guaranteed authentic professional hair, nail and skin care products.

Some of the brands we feature are Kenra, Paul Mitchell, Milk Shake, MoroccanOil and many many more.
Have a product question? Email us at, we will be happy to help.

Our mission is to provide you with salon quality products. All items are new and guaranteed fresh.
We are your Link to the Salon.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (16 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 4 Reviews
Good Rating + 4 3 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 6 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
R.O. S.
Order Date : 11/9/2016

Rating + 5 Very good customer service

When the shipment went awry due to the impaired address space of NewEgg's site and due to the shipper USPS (the shampoo travelled more than many people do in a lifetime), Susan from The Salon Link went all out and kept in touch with me, and did everything she could to retrieve the package. She also made sure I got a full refund - including the shipping costs. Furthermore, se helped me re-order the product in the right way and it came to me in a little over a week (transatlantic shipment), which is quite fast. So I highly recommend this very involved seller.

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Order Date : 3/25/2015

Rating + 1 Project never shipped

The product never shipped. Email contact resulted in promises of reshipment that never materialized. Working on refund now.

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Order Date : 12/8/2014

Rating + 1 Slow

Way too slow to even ship, and paid $6 shipping on a small envelope. Not acceptable

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Order Date : 9/12/2013

Rating + 3 Roffler Sculpt Lotion

Found out from my wife she buys it for $12.50 for the same bottle here in Helena MT.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Due to the personal nature and sanitation of the items we sell all returns must be un-opened, un-used or tested and in original packaging.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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