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Seller#: 0UHOPTYV1U4UHM8B8

TheCameraBox Seller Profile 888-504-1271 Email This SellerEmail This Seller  See all products from TheCameraBox See all products from TheCameraBox

TheCameraBox.com Inc. was established to serve the needs of the photo hobbyists. Our success has been built on a simple principle; we treat every customer as a family member. Our website is continuously updated with the latest products and best deals. You will find the site informative and helpful in assisting you to find just the right product(s) to meet your criteria.

When you purchase from us, you are doing business with a company with fast and accurate service we are enthusiastic about providing our customers with the items of their interest, and will strive to give you an excellent shopping experience.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (96 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 69 Reviews
newegg
71%
Good Rating + 4 12 Reviews
newegg
13%
Average Rating + 3 1 Reviews
newegg
1%
Poor Rating + 2 1 Reviews
newegg
1%
Very Poor Rating + 1 13 Reviews
newegg
14%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Robert T.
Order Date : 6/20/2016

Rating + 1 Worst support EVER.

I have tried repeatedly to tell them the device they sent is a usb interface to the drone, not the wifi device I paid for.
Still will not refund my money.

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Robert T.
Order Date : 6/20/2016

Rating + 1 Worst support EVER.

I have tried repeatedly to tell them the device they sent is a usb interface to the drone, not the wifi device I paid for.
Still will not refund my money.

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Vincent R.
Order Date : 4/17/2016

Rating + 5 Excellent seller

I will definitely do business with this seller again. Product was as stated and came in before date specified.

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Vincent R.
Order Date : 4/17/2016

Rating + 5 Excellent seller

I will definitely do business with this seller again. Product was as stated and came in before date specified.

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Ken
Order Date : 6/28/2015

Rating + 5 All good

Came fast with no issues.

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Ken
Order Date : 6/28/2015

Rating + 5 All good

Came fast with no issues.

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Bairran
Order Date : 2/5/2015

Rating + 5 Good Service

I ordered some Sennheiser headphones from these guys and I wanted to return them because I didn't like them. There wasn't anything wrong with the product, I just didn't do enough research on it. They let me return the headphones right away. I only had to pay for shipping the product back to them. The refund did take a couple weeks to process but I am very pleased with their customer service.

1 out of 1 people found this review helpful. Did you? Yes No

Bairran
Order Date : 2/5/2015

Rating + 5 Good Service

I ordered some Sennheiser headphones from these guys and I wanted to return them because I didn't like them. There wasn't anything wrong with the product, I just didn't do enough research on it. They let me return the headphones right away. I only had to pay for shipping the product back to them. The refund did take a couple weeks to process but I am very pleased with their customer service.

1 out of 1 people found this review helpful. Did you? Yes No

Butterwhale
Order Date : 9/25/2014

Rating + 4 Great Camera, Description lacking

The camera works great, we love it.

The biggest problem was that nowhere in the description or pictures did they mention or show that the power cable included for battery charging was a UK outlet.Its not a deal breaker but definitely something I would have appreciated knowing beforehand.

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Butterwhale
Order Date : 9/25/2014

Rating + 4 Great Camera, Description lacking

The camera works great, we love it.

The biggest problem was that nowhere in the description or pictures did they mention or show that the power cable included for battery charging was a UK outlet.Its not a deal breaker but definitely something I would have appreciated knowing beforehand.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    All returns require a prior authorization and a RA number.

    Returned merchandise must be in perfect resalable condition, in its original manufacturer's carton all its contents included. Instruction manuals and blank warranty cards must be returned.
    Please include a copy of the original sales receipt and a letter briefly explaining reason for return.
    Returned merchandise is subject to a minimum of 15% restocking fee.
    Return authorizations will only be granted within ten days of receipt of order. Items must be returned to our location within a week.
    Place the manufacturer's box into a shipping carton.
    Please do not place stickers or shipping labels on the original manufacturer's package.
    For your protection insure the package and ship via a traceable method. We are not responsible for lost or damaged packages.
    Special-order items or selected products may not be returned to TheCameraBox.com Inc. Direct all special-order items to the manufacturer if found defective.
    Merchandise accepted for return will be inspected and evaluated for credit upon its return and are then subject to our acceptance and approval.
    Credit will be issued to your credit/debit card unless other form of payment was initially used in the purchase.
    It may take up to 5 business days to process your return.
    Shipping charges are not refundable, regardless.
    No returns accepted without prior authorization and a RA number.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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