Skip to: | | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Home > 
Review Center > 
Seller#: 0UHZRBI9YWMAK0A86

ToolSmithDirect Seller Profile 800-522-0848 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from ToolSmithDirect See all products from ToolSmithDirect

Why Buy from ToolSmithDirect?

Huge selection of tools and equipment
Top quality brands
Great service
We know tools! We've been selling and servicing hand tools, power tools, air tools, air compressors and outdoor equipment for over 33 years. Our formula for success is simple: offer our customers high quality tools and premium brand names and back it up with service, parts and expertise on tool usage, home improvement projects and automotive repairs.

We maintain a large warehouse stocked with Kawasaki Power Tools, Snap-on Tools and Snap-on Equipment, Powerbuilt Tools and Lift Equipment and Tradespro and Alltrade brand hand tools and equipment. To ensure our customers receive the best service and support, we also stock a robust inventory of spare parts to ensure your tools stay in tip-top shape.

When you need service, you can speak to a real live human being. And if you have questions about how to use a tool or how best to tackle a project, we have the expertise you need to get the right answers.
When it comes to tools, whatever you need, we can help!
Business Information

Hours of operation:

Monday - Friday
(7:30AM - 4:00PM PST) Customer Service
(7:30AM - 2:30PM PST) Will Call / Pickup

Saturday & Sunday

Major Holidays

Southern California

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (444 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 356 Reviews
Good Rating + 4 62 Reviews
Average Rating + 3 12 Reviews
Poor Rating + 2 5 Reviews
Very Poor Rating + 1 9 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Order Date : 11/12/2016

Rating + 5 Works great

Exactly as advertised. Fast shipping.

Did you find this review helpful? Yes No

Order Date : 8/9/2016

Rating + 5 Good deal

Low price on a Kawasaki brand shop vac and very fast shipping. Repeat business anytime.

Did you find this review helpful? Yes No

Order Date : 5/26/2016

Rating + 1 order was sent to the wrong address.

company would not take care of the problem. now I have to spend $60 to send it to the right address.

Did you find this review helpful? Yes No

Patrick K.
Order Date : 1/18/2016

Rating + 5 Quick and painless

Arrived quickly via FedEx. Thanks for a hassle-free transaction.

Did you find this review helpful? Yes No

Order Date : 10/9/2015

Rating + 1 Mastergrip 50 pc Universal Go Through Socket Set

Straight out of the box 2 of the spanners were faulty.
I managed to get one working properly the the other is completely unusable. Very poor quality control before they leave the factory.

Did you find this review helpful? Yes No

Order Date : 7/17/2015

Rating + 5 Great gun

Bought a heat gun, works fantastically! Very Happy!!! Great seller only problem was shipping/processing took forever compared to my other items.

Did you find this review helpful? Yes No

Order Date : 6/13/2015

Rating + 5 kawasaki 20 piece 18 v drill set

I have real power with 18 volt screw gun, I had a craftsman
before, it was not as powerful as my new one, if it holds out for
a while, I will let you know..

Did you find this review helpful? Yes No

Order Date : 3/1/2015

Rating + 5 Snap on tool bag rocks.

The snap on tool bag that I purchased was perfect. It is stronger and more durable than I expected and very thankful because I put more tools in it than I thought I would. Thank you great product hands down the best small overall carrying toolbag.

Did you find this review helpful? Yes No

Order Date : 3/9/2015

Rating + 5 Fast delivery

I purchased two snap on stick flash lights and one of them was not working. I have emailed the seller but after inspecting the flashlight I’ve noticed the problem was with the negative connector, it was a little bended so I fixed it and now the flashlight is working as it should.

Did you find this review helpful? Yes No

Richard M
Order Date : 2/15/2015

Rating + 5 All good

Delivery was quick and tool performs as expected.

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    At ToolSmithDirect customer satisfaction is our top priority. We offer a no-hassle 30 day money back guarantee on every item we sell. Just contact us to get an Return Authorization (RA) number before you try to return a purchase. Any items returned to ToolSmithDirect without a RA number will incur a non-negotiable 15% restocking fee based on the order amount. Once returned items are received we will issue a refund within 4 business days. We will accommodate replacement orders if inventory is available and only upon request.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.