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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Feature Products

LEGO Star Wars Millennium Falcon 75105
  • $159.99
  • $149.99 
  • Save: 6%
  • Free Shipping
LEGO Star Wars Millennium Falcon 75105

Use FREESHIPTOYSRUS29 for Free Shipping on Orders over $29

Riviera Remote Control Sky Boss FPV Drone - 2.4 GHz
  • $299.99 
  • Free Shipping
Riviera Remote Control Sky Boss FPV Drone - 2.4 GHz

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Mebo Robotic Claw Interactive Robot
  • $149.99 
  • Free Shipping
Mebo Robotic Claw Interactive Robot

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LEGO City Volcano Heavy-lift Helicopter 60125
  • $149.99 
  • Free Shipping
LEGO City Volcano Heavy-lift Helicopter 60125

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LEGO DUPLO Deluxe Train Set 10508
  • $104.99 
  • Free Shipping
LEGO DUPLO Deluxe Train Set 10508

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Welcome to the official Toys "R" Us Newegg store. Toys "R" Us, Inc. is the world's leading dedicated toy and juvenile products retailer, offering a differentiated shopping experience through its family of brands. It currently sells merchandise in more than 1,560 stores, including 845 Toys "R" Us® and Babies "R" Us® stores in the United States, and more than 510 international stores and 200 licensed stores in 33 countries and jurisdictions. In addition, it exclusively operates the legendary FAO Schwarz® brand and sells extraordinary toys in the brand's flagship store on Fifth Avenue in New York City.

With its strong portfolio of e-commerce sites including Toysrus.com, Babiesrus.com, eToys.com, FAO.com and babyuniverse.com, Toys "R" Us, Inc. provides shoppers with a broad online selection of distinctive toys and baby products. The company also operates Toys.com, which offers customers exclusive deals from the company's e-commerce sites.

For more than 60 years, Toys "R" Us has been a favorite destination for kids and grown-ups alike with its impressive assortment of toys, games, sporting goods, electronics, software, baby products, children's apparel and juvenile furniture. With such a broad selection Toys "R" Us is THE authority when it comes to finding the perfect toy.

  • Feedback
  • Returns Policy
On-Time
Delivery
100.00%
Product
Accuracy
100.00%
Customer Service
Statisfactory
100.00%
462 Reviews (84% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 35
Anonymous
Ordered on 12/14/2016
Turtle Beach Ear Force Recon 50X Gaming Headset 1/5/2017 9:58:18 AM
Very fragile. Not for kids to use on XBOX ONE. Broke within one week of use.
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Anonymous
Ordered on 12/8/2016
BEST PRODUCT 12/30/2016 7:11:22 PM
I have bought several heaters for co workers and baby room. WOW what a solid product. I would have paid 200 for this heater its very good. Thank you

On another note I will never buy from newegg agian prices to high and shipping on couple items almost took a month. Newegg used to be the best place to go.
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John M.
Ordered on 12/27/2016
Think twice before ordering 12/30/2016 3:20:23 PM
Tried to cancel the order hours after placing it (1-2 days to process and 5-6 days to ship was not worth it), unfortunately received a message that the order "was in process" even it didn't ship for two more days. Even NewEgg sent a request to cancel the order. Will return it and not purchase from again.
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Michael W.
Ordered on 12/8/2016
Very Disappointed 12/18/2016 8:03:20 PM
We placed an order for a LEGO set for my son. At the time, the seller had more than one in stock on their own website. They listed it as 5 in stock. We place the order and a shipping confirmation was sent to us with a tracking number. Many days passed and we contacted NewEgg Customer Service to inquire. The agent sent an email to Toys "R" Us & Babies "R" Us. A few days later I received an email that says that the item is not in stock...Still waiting for my refund!!! What a bad experience from both NewEgg and Toys "R" US.
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William S.
Ordered on 12/1/2016
Only good if you need 80% of your order at 100% of the price 12/14/2016 12:42:16 PM
Missing items, tried three ways to contact order support. Finally was able to get somebody by using number posted to newegg rather than email and support number on receipt. They won't be able to find your order by using receipt number, which is completely worthless.

Correct customer support personnel claimed that missing item(s) would be sent immediately and that I would receive a new tracking number within two days. So far, a week later, I have seen or received nothing. Original order arrived in 2 business days, so I'm guessing I'm out of luck for this arriving in time for my daughter's birthday on December 22. Items ordered on Cyber Monday.

We had same experience with regular corp site in the past, entire orders cancelled without any notification. Waited 3 hours on hold to be told that I hadn't confirmed something via email so my black friday order was cancelled. Company would no longer honor prices even though email was never sent or received (checked spam, not there).

Overall, I wish I could give them 0 eggs since there is no QC of any kind when packing orders or when making promises to disappointed customers. Will be filing a claim on December 22, otherwise will update with more positive results. I expect the former, based on other reviews.

Update: As promised, I am updating this review. I have received my missing items and am now increasing the rating from 1 egg to three because the problem was resolved. I consider three generous as this should never have happened to begin with and contacting customer support should have been a simple process.
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Jim P.
Ordered on 11/28/2016
Marked as shipped when it really has not 12/7/2016 2:24:52 PM
Not real products, do not use this seller
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Jeffrey N.
Ordered on 11/26/2016
Good and not so good 12/6/2016 7:29:08 AM
Rather costly item, but I received exactly what I ordered. And it was shipped quickly! For that, I thank you!! But the box was all smashed up! There aren't any corners anymore. Basically, there was no packing material at all. Just this item inside of a giant box. The item just bounced around during shipping. And now, I have to try and come up with a reason why Santa's gift is all smashed up. Not cool!
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Christopher R.
Ordered on 11/24/2016
The absolute bottom of the pit customer service I wish no egg was an option. 12/5/2016 8:17:21 PM
I wouldn't use this company again if they gave me my next order free. My package was lost by Fedex and I was instructed by Fedex to make contact with them so that they could initiate an investigation. I sent them numerous Emails, called them 9 times over two days, never got past hold even after 40 minutes. I had to contact Newgg to get involved, which they sort of half did on my behalf. Even Newegg Customer support agent was shocked at the blatant disregard of my email. I won't know if item is any good unfortunately because it is a Christmas present, but at this point I have accepted that if it is not then I lost my money and it wasn't cheap. I in true good faith could never recommend them ever again to anyone regardless of what they offer.
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stephen h.
Ordered on 11/18/2016
DO NOT BUY FROM THIS SELLER 12/2/2016 2:38:34 PM
they sent a cheaper model (the tap instead of the ECHO) and will not give me the difference in credit, because they are at fault i should not have to go out of my way to fix this
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Anonymous
Ordered on 10/8/2016
Missing and wrong items, confusion, and a huge waste of time and energy 11/16/2016 5:18:46 PM
I didn't receive what I was supposed to and upon calling I initially couldn't get any assistance because my order couldn't be found. When it was worked out that I only got one of my two items that were noted as shipped and that that one item was the incorrect one, I was told I would receive a label to return the item and get my others reshipped. My reshipment did arrive with both of the correct items, though only one was in working condition. The other was broken from the moment I attempted to remove it from the plastic. I contacted Toysrus with pictures and a complaint and was told another reshipment would be forthcoming. A few days later I was informed that the item was not available and to expect notification of a refund within 2 to 3 days. That was 2 weeks ago. This order is a month old and I'm tired of dealing with it. I am so terribly disappointed in this situation with such a huge company that I've purchased from for many, many years. I will just wait to get anything until I can make it into the actual store.
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Nicholas K.
Ordered on 10/18/2016
Bad packaging 11/10/2016 10:44:02 AM
When I received this l opened it like it was Xmas morning. But the first thing I saw was the lack of bubble wrap or air pouches. There was absolutely no impact protection what so ever >:/ For something of this nature I would have expected better packaging.
Overall, the packed arrived in time and intact.
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Gerard C.
Ordered on 10/11/2016
Horrible never buy from them again! Do not buy! 11/3/2016 11:40:32 AM
Where should I start. Let's see! I ordered this bundle on Oct 10 2016. I received the wrong bundle which was the Rainbow 6 Siege 1TB bundle. I call ed for a return and to ship the correct bundle. They sent another bundle and once again it was the Rainbow 6 Siege bundle. Found out this bundle doesn't exist anymore. Here it is Nov 3 2016 and I am still waiting on my refund. I used a gift card from Newegg from a return of another broken product. Newegg now is giving me a tough time in returning the amount of the gift card. So Newegg and Toy r Us still owe me money and it's almost a month since purchase and return. Worst seller I have ever dealt with including Newegg. I will no longer buy from Toys R us and Newegg and will not be renewing my Newegg premier membership as they do not know how to take care of their members. Toys R Us and Newegg where is my money? Will escalate this higher if this is not settled this week.
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Nicholas W.
Ordered on 9/25/2016
Great Product 9/28/2016 9:52:00 AM
Fast shipping
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Larry J.
Ordered on 4/23/2016
As advertised, but with slow shipping 5/19/2016 7:27:29 AM
I received my order, in tact and priced well among the major online competitors. If time is of little issue, there isn't much to complain about. I ordered a birthday gift, which took about 12 days from "Submit Order" to "Delivered". As such, it arrived 2 days before my deadline. For contrast, I recently ordered from the big "Azn", and received my package in 6 days ... FROM CHINA W/free shipping.
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Robert T.
Ordered on 4/15/2016
Did their job 5/12/2016 8:21:18 AM
Came quick, came correct, wasn't damaged. Can't complain
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Ryan K.
Ordered on 4/12/2016
30 Years Late 5/6/2016 9:42:11 AM
It took thirty years, but I finally bought one of these things. When I was kid in the 80's, my folks absolutely refused to have Nerf guns in the house. Too violent, they said. So I grew up playing old Atari games and building up what would become an unholy library of NES cartridges. All the while, I spent the nineties watching commercials for ever-more-awesome-looking Nerf guns, bows and cannons. "Nerf or Nuthin'" was something I heard all the time as a teenager yet I was stuck firmly in the "Nuthin'" crowd. Once in a blue moon, my friends would break out their Nerf arsenal and I would inevitably get the half-broken peashooter with the bent darts. Never would I know the wonders of the Nerf Bow & Arrow or Nerf Bazooka.

Then college rolled around and I ended up getting a career job. No time for toys. Nerf became something that popped into my head maybe once in a few years because someone's kid was going on about the new line of toys. Something I missed.

And then I came to NewEgg to build a computer.

Everything started innocently enough. Parts were fine, except I got nailed with a shipping error. NewEgg gave me a $15 gift card for the trouble. What do you buy on NewEgg for $15? For nearly a month, I couldn't find anything that didn't require me to shell out another fifty bucks or just waste the card entirely.

Then it hit me.

NewEgg sells freaking Nerf guns.

Dang it all, I'm middle-aged but I will buy one of these danged things if its the last thing I do. The window is shutting. So I bought this little sucker and waited a week.

I've been sitting in my house peppering the walls with foam bullets for upwards of a month. I can't rightly afford to buy attachments or other guns, but this will do just fine. Yessir, just fine.
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Diana K.
Ordered on 4/3/2016
4/27/2016 10:36:39 AM
My littele girl still waiting for her doll that never came in. What happend to my order? Newegg if you do not have a doll you should have a note Not in Stuck or sebt e mail that we not getting a doll. Its has been weeks and this is NOT OK!!!
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Vonley B.
Ordered on 3/14/2016
Excellent product 3/21/2016 3:25:02 PM
Prompt shipping, highly recommend
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Brian B.
Ordered on 3/13/2016
Guitar Hero Live XBox One 3/16/2016 8:43:46 PM
Horrible shipping time frame..Had to wait 4 days to get shipped after they took my $
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Wade M.
Ordered on 1/27/2016
Very quick and to the point 1/31/2016 11:14:56 PM
Shipping was fast
Payment was taken with zero issues

Recommend buying from this seller.
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