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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Computer store, Computer Equipment: Discount Camera Accessories, Digital Cameras, Digital Printers, video accessory, dvd accessory, digital camera accessory and more

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107 Reviews (72% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-16 of 16
Robert J.
Ordered on 6/15/2016
Duplicate orders 7/12/2016 2:45:13 PM
I accidentally ordered duplicate orders of the same product a Fitbit and we contacted them about returning the product TWICE with no response and no return address shipped with the product.
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Joseph H.
Ordered on 4/14/2016
5/6/2016 1:35:41 PM
Reliable and quick service.
Product is as good as stated and price is great.
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Corey C.
Ordered on 12/8/2015
HP Laptop 2/17/2016 2:36:43 PM
I tried to return the computer by obtaining a return authorization twice with no response. Not happy will not buy from here again.
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 12/31/2015
Awsome service 1/5/2016 6:53:57 AM
Product arrived fast within 4 days was packaged in the original Microsoft packaging and worked as expected. I would recommend others use this retailer in the future.
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Heraldo P.
Ordered on 11/27/2015
Buyer Beware 12/23/2015 9:01:46 AM
Avoid this seller!

When I first purchased the item I attempted to cancel the order within hours when the status still showed in process. I didn't get a response until 3 days later and by then the item already shipped and they couldn't cancel. The tracking number they gave was incorrect and I had no idea when to expect the shipment. Several attempts to ask for help about the tracking number went unanswered. I also called their office number which also went to a voicemail. I left my contact information which of course they completely ignored. Once I received the item I found that the seal was broke and the unit was not properly secured in the box. I requested an RMA number that they didn't respond to until several days later and I had to threaten to dispute the charge on my credit card. They also wouldn't pay for return shipping and it cost me to return it.

I'm not just upset with this seller I'm upset with Newegg who allows such sellers to peddle on their site. I'll stick with e_Bay and Ama_zon where the service is better for the customer.
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 11/30/2015
Riculously Slow Shipping, No Response 12/17/2015 10:23:56 AM
Webpage stated 3-5 days shipping and invoice stated 5-7 days shipping. It took more than 2 weeks to arrive and my emails to the seller have gone unanswered. Will NEVER purchase anything from this seller again. Both service and shipping speed are beyond horrible.
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Lance H
Ordered on 12/7/2015
So... Where is it? 12/12/2015 4:52:52 PM
The package I ordered has apparently been sitting in a warehouse for three days and USPS still has it listed in pre-shipment?

Hello?
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Anonymous
Ordered on 11/30/2015
Unbeatable price.. 12/12/2015 4:14:19 PM
Best price for the unlocked phone ordered, exactly as described. though shipping a bit slow, but a very happy customer here. ...
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Anonymous
Ordered on 11/27/2015
Seller refused to replace DOA product 12/11/2015 2:28:15 PM
Recently bought a phone from this seller. The phone worked for less than a day and then crashed. The seller refused to replace, they only want to refund. The problem is that the refund policy only refunds 85%.
So I get nothing out of the deal, lose 15%, and the price of the phone is $80,00 more expensive now than when I previously bought (I bought over black friday).
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Anonymous
Ordered on 11/28/2015
No shipment tracking, no real fulfillment status 12/9/2015 1:34:09 AM
Until the cell phone I ordered actually arrives in good working order (still waiting after 11 days) I must wonder if I'm ever going to receive what was promised for what I paid.
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1 out of 1 people found this review helpful. Did you?
Anonymous
Ordered on 3/29/2015
spiralizer 4/20/2015 10:19:53 AM
Did not come with any directions!
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2 out of 3 people found this review helpful. Did you?
Colonel
Ordered on 2/18/2015
Bait and switch 3/11/2015 2:51:30 PM
I ordered a camera lens and they suddenly changed it to a tent instead and shipped it. They caught their own mistake before it was delivered, but never contacted me and it took me 3 weeks to get my money back. I don't know why NewEgg's system allowed them to change my order history to show a tent instead of a camera lens, but my email confirmations and everything show lens. W T F
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2 out of 2 people found this review helpful. Did you?
Philv
Ordered on 12/2/2014
Price raised 12/24/2014 6:39:06 PM
When I singed up for the new Camera Canon PowerShot ELPH 150 It was $99. I tried to get the warranty update and the price jumed to $!30. Well it wasn't a warranty it was a 5 sec $30 price jack that would not go down. I sent a message to TristateCamera about this and did not get any reply..
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Maria
Ordered on 11/5/2014
Excellent service 11/28/2014 5:44:56 AM
I will buy from this seller again. the product came at the right time and in excellent conditions. Thanks
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Anonymous
Ordered on 6/3/2014
Good 6/27/2014 11:21:48 AM
I got what I wanted at a great price, shipped quickly and arrived when it was supposed to. My item inquiry was responded to in a prompt and courteous manner as well.
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70cudadave
Ordered on 5/18/2014
Sellers Other Than New Egg 5/21/2014 11:40:35 AM
Never again will I buy from anybody except New Egg proper. My camera has been sitting at a UPS site less than 400 miles from me for 2 days & it is still not expected to arrive here for another week!!!!!!
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3 out of 6 people found this review helpful. Did you?
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