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- Email This Seller
All orders received from Newegg before 3:30 PM PST Monday through Friday routinely ship the same day!
If you need something overnight and want to make sure you are going to get it in time feel free to give us a call at 1-949-502-8222 so we can put you at ease!
Questions? Call us anytime day or night at 1-949-502-8222 (Tuksy.com). All orders released by Amazon before 3:30 PM PST Monday through Friday routinely ship the same day! We speak English, Spanish, Hebrew, Arabic, Vietnamese & Filipino. Tuksy.com is a leading supplier of new and bulk high-end data center equipment, consumer electronic devices and technical services. Much more than a simple retailer, Tuksy.com has the advanced technology skills and demonstrated customer success to provide complete end-to-end IT solutions. We have developed powerful partnerships with industry leading suppliers to ensure that our clients have immediate access to the most current technologies at the very best prices. We are founded on experience and expertise that are teamed with a service-oriented approach to offer you a true partner to meet your IT needs. We strive to uphold the utmost level of integrity in everything we do. We understand that long term customer relationships are the foundation for our longevity and success. We are also dedicated to maintaining a strong set of core values, sense of community, friendship and fun within our organization.
Exceptional customer service is in our DNA and we look forward to the opportunity to exceed your expectations!
- Returns Policy
Returns are only accepted 30 days from the date of shipment.
RMAs (Return Merchandise Authorizations) are good for 15 days from the date of issue. After that anything received in our warehouse will be refused. If you are still within the 30 day ship window you can request another RMA, if not the item is no longer returnable.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.