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Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Ur-Choice-Ltd(UCL) is a well established trade e-commerce company was founded in 2007 at Shenzhen, China. There are three offices, one in Shenzhen, one in Hongkong, and one in York(UK). We have more than 50 employees committed to providing low price, high quality products and professional services to global customers, UCL team really appreciates your business and patience,we can be contacted at these emails : gavincheng2011@hotmail.com or cs-info@urchoiceltd.com

We provide high quality electronics, laptop accessories, cell phone accessories and many other products.

***Delivery Time***

Fast shipping,we will ship within 1 business days after the order.

***********Note: This information is offered for refernce only,and has some declination fact.Shipping Time will be
Country changed due to the Holiday,weather,local post,local natural disaster&Custom passing.*****************

Working days + Weekends : 3-7 8-11 12-14 15-19 20-26 30-up

United States Rate(Item arrived): 5.2% 50% 29.7% 10.4% 4.7% Refund or resend

How to Track Your Package

We use different shipping method and normally it will take 5-15 business day, please follow below to track your package

(1) If your tracking number is"LN........",please visit the website below to track:
https://tools.usps.com/go/TrackConfirmAction_input

(2) If your tracking number is "*********CN“,please visit the website below to track the information
http://www.17track.net/


Most products have 1 year warranty and 30 day money back guarantee if the returned product is in resaleble condition. Shipping cost will not be refunded.

We strive to provide high quality products and customer service. To make customers 100% satisfaction is our business goal. Please contact with us for any questions before writing negative feedback.

Note: We answer email quickly, usually within 12 hours in business days. If you do not receive a reply in 24 hours we most likely do not receive your email. Please send the email again.

  • Feedback
  • Returns Policy
120 Reviews (61% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 50
Anonymous
Ordered on 12/22/2016
Gaming mouse 1/13/2017 8:15:37 AM
Product ok as regular mouse but too choppy for precision gaming. Took 21 days to get here.
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Charles P.
Ordered on 11/30/2016
China Post takes time 1/5/2017 1:35:23 PM
First, I am pleased with the seller.
The product was shipped promptly and the seller responded promptly to all inquiries.
I ordered my item the last week of November - it arrived the first week of January.
Holidays are tough on all shippers, but this was a bit much.
Again, can't fault Ur-Choice-Ltd for that.
I recommend another shipper besides China Post.
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Anonymous
Ordered on 11/30/2016
Package hasn't left China after 23 days 12/22/2016 3:38:34 PM
It's been 23 days & my order hasn't shown up. The tracking info indicates it's still in China. It's a shame because my purchase was for a Christmas present, but it doesn't look like it will arrive in time.
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Anonymous
Ordered on 11/15/2016
Great product, packaging is good but can be better 12/10/2016 11:36:06 PM
Ordered 2 keyboards. One arrived 8 days later, the retail box wrapped in 3 layers of plastic and tape. The box and keyboard were in good condition. The second keyboard took 24 days to arrive - it too was wrapped in 3 layers of waterproofing, but the retail box had been damaged as if by something heavy dropping onto it during transit. The keyboard is working OK at the moment. Shipping the package with more padding might be helpful next time.
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Anonymous
Ordered on 9/11/2016
Totally Satisfied 11/4/2016 6:31:47 AM
Order a mouse form them. The first mouse was lost in transit. Contacted seller and was given choice of refund or having a new mouse reshipped. I chose to have mouse reshipped. Mouse arrived in less than 10 days. Seller responded within hours when contacted. Will buy again from seller.
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Anonymous
Ordered on 6/22/2016
The customer service is better than expected!! 7/12/2016 12:52:40 AM
The item that I ordered from this seller is perfect. Functionality and quality are as described. The only problem I had was that the seller took more than 10 day for the item to be delivered to my house while it said in the order confirmation that it would take around 8-16 days. Still giving Ur-Choice-Ltd 5 eggs for nice service, a good product, and a decent price. Not their fault for Shipping.
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Charles M.
Ordered on 4/27/2016
gaming mouse 5/19/2016 8:10:03 AM
cheap but functional, prepare for 2 to 3 weeks (mine was over a month) shipping, not a "need it now" store.
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Anonymous
Ordered on 4/26/2016
Unprofessional 5/17/2016 8:16:31 PM
Very unprofessional, told me that I was "missing" the provided nano receiver. I was told multiple times, that I was glancing over it. Which I was not. One of the negative contacts in the mouse was completely removed from the housing and not in the mouse. I was told again I was "glancing over it and I need to look again."
Ur-Choice-Ltd Response:
Dear Customer

Thank you very much for your rating anyway, but you definitely missed the receiver again.
Please kindly double check the battery slot. The black nano receiver is hidden inside it which next to the battery slot.
It is very easy to miss it. Please open the mouse's battery slot and check properly. Then you will see it is hidden there.

Please accept our appreciation on your complaint, because of customers like you.
We would always be aware of the problems in our service or product and improve it instantly.
But I do expect that some kind of customers like you can share your honest to other customers.

Kind Regards
Ur-Choice-Ltd
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Anonymous
Ordered on 4/19/2016
Fast Customer Service 5/16/2016 9:58:23 AM
Good keyboard an mouse set for the price, and looks cool.
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Anonymous
Ordered on 4/12/2016
It has a smooth texture to the mouse, it feels very soft to the touch. Great mouse for the price I paid. 4/29/2016 10:22:45 AM
I sweat a lot when i play games, and the mouse I was using was getting slick so this helps to keep a grip.
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MARTIN H.
Ordered on 3/28/2016
Item received quickly. Excellent Service. Thank you 4/12/2016 11:01:19 PM
Recieved this order more quickly than expect (Around 7 Business Days only) Extremely satisfied with this seller's service.

Would most certainly buy from them again.
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Thomas P.
Ordered on 3/9/2016
Not Received Tracking Number: LS663313094CN Processed Through Facility ISC LOS ANGELES CA (USPS) March 21, 2016 7:48 pm 3/31/2016 8:27:11 AM
I never received this item Tracking Number: LS663313094CN
Ur-Choice-Ltd Response:
Sorry for this happening. As you ordered this item from China, so we sent it for you from China.
Please kindly know that normally you will receive the item around 8-15 working days in Usa.
I think the item could be got some reasons delay on the way due to some uncertain reasons.
Payment received on 2016-03-14 and shipped out on 2016-04-11.
The USPS Tracking Number was: LS663313094CN

2016-04-11 04:14 LAS VEGAS, NV 89142, Arrived at Unit
2016-04-09 21:40 LAS VEGAS, NV 89199, Departed USPS Facility
2016-04-09 20:43 LAS VEGAS, NV 89199, Arrived at USPS Destination Facility
2016-03-21 19:48 ISC LOS ANGELES CA (USPS), Processed Through Facility
2016-03-15 08:57 Origin Post is Preparing Shipment
2016-03-15 08:57 CHINA, SHENZHEN EMS, Processed Through Facility
2016-03-14 19:24 CHINA, Acceptance

Please accept our appreciation on your complaint, because of customers like you.
We would always be aware of the problems in our service or product and improve it instantly.
But I do expect that some kind of customers like you can share your honest to other customers.

Kind Regards
Ur-Choice-Ltd
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Michael W.
Ordered on 12/25/2015
2/18/2016 3:54:09 PM
The mouse works perfectly but the keyboard on the other hand....some of the keys don't work unless pressed very roughly like mashing it. I do NOT regret my purchase whatsoever cause the mouse works better than expected (works on surfaces most wireless mice wouldn't).
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Eric B.
Ordered on 12/8/2015
Great mouse 1/6/2016 2:40:30 PM
Pros:
Like this mouse, every day use, quiet, easy setup

Cons:
No software with it, had to find compatible software.

Other Thoughts:
They only shipped one mouse with my order of 2, emailed company and they sent out second to correct the oversight. Gavin was great to deal with, great communications.
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Anonymous
Ordered on 2/24/2015
Responsive 3/18/2015 10:39:36 AM
I bought this mouse as a good deal, and it turns out that I really like it.

Not everyone will like it. I tried to figure out a way to keep the LED at one color, but it keeps on switching between all of its colors in a pre-programmed cycle. I know that could be a deal breaker for some, but I actually realized I don't care since I didn't get the mouse to look at it, and whenever I do glance at it, it's nice to see a random color instead of the same one getting old.

It's also somewhat heavy for mouse, which I like since it allows for more precise movement. It also tracks on more surfaces than my other mice.

It really is better suited for gaming. The auxiliary buttons are well placed. But at the same time it doesn't feel like a normal gaming mouse. It almost feels like its buttons are modular. I am fully satisfied for the price I paid.

Just note that it is international shipping and will not get delivered quickly.
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Anonymous
Ordered on 2/12/2015
Gaming Keyboard 3/9/2015 3:25:39 PM
I have made my second purchase with this company. I am very happy with my service.

I bought a mouse and also a gaming keyboard and both work great. Keyboard and mouse seem better than what i can buy at Walll marrt for the same price.

These items take longer than normal Newegg shipping. It comes from China. that is ok I prepared the wait and the seller respond to the questions i have very fast.
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HOLLOWMAIMED
Ordered on 1/20/2015
DENTED PACKAGE 2/11/2015 9:30:21 AM
THE PACKAGE LOOK LIKE SOMEONE TRY TO USE IT AS A HOCKEY PUCK IT WAS ALL DENTED UP. IT DID NOT COME IN A BOX. THE PACKAGE CAME IN CLEAR WRAP A BAG, BUBBLE WRAP AND OUTER BAG. THE PACKAGE WAS HIT HARD. ON THE BRIGHT SIDE I PLUGGED IT IN MY PC AND IT WORKED BUT I DO NOT AS OF YET KNOW IF THE MIC WORKS OR NOT. BUT THE HEADSETS SPEAKERS DO AND ALSO THE SHIPPING WAS FAST.
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Anonymous
Ordered on 9/7/2014
Quick and Easy 1/21/2015 4:56:09 PM
Fast shipping, correct product, exacty as described.
Would purchase from again.
Ur-Choice-Ltd Response:
Dear Friend.

Thank you for your positive comment.
Your encouragement will keep us moving forward.
We sincerely hope that we’ll have more chances to serve you again.

Best Wishes
Ur-Choice-LTd
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Antuwan
Ordered on 12/23/2014
Fast Shipping!! Top Quality Mouse!! Excellent Customer Service!! 1/3/2015 11:39:21 PM
Recieved my order more quickly than expect and I'm extremely satisfied with this seller service. I would most certainly buy from them again.
Ur-Choice-Ltd Response:
Dear Friend.

Thank you for your positive comment.
Your encouragement will keep us moving forward.
We sincerely hope that we’ll have more chances to serve you again.

Best Wishes
Ur-Choice-LTd
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Anonymous
Ordered on 12/5/2014
Still waiting 12/21/2014 4:08:38 PM
Order placed on "12/5/2014" and I am still waiting for the item, how long is it going to take to deliver this. This seller ships everything from china, BEWARE!!
Ur-Choice-Ltd Response:
Dear Customer

Sorry for this happening. As you ordered this item from China, so we sent it for you from China.
Please kindly know that normally you will receive the item around 5-15 working days in Usa.
I think the item could be got some reasons delay on the way due to the high volumne of post before Christmas.
But you still received the item in 15 working days as promised.

Payment received on 2014-12-09 and shipped out on 2014-12-10.
The USPS Tracking Number was: LN601427998CN

2014-12-26 14:31
MIAMI, FL 33180, Delivered, In/At Mailbox, Your item was delivered in or at the mailbox at 2:31 pm on December 26, 2014 in MIAMI, FL 33180.
2014-12-26 08:24
MIAMI, FL 33180, Out for Delivery
2014-12-26 08:14
MIAMI, FL 33180, Sorting Complete
2014-12-26 06:59
MIAMI, FL 33180, Arrived at Unit
2014-12-25 04:18
OPA LOCKA, FL 33054, Departed USPS Facility
2014-12-24 18:42
OPA LOCKA, FL 33054, Arrived at USPS Facility
2014-12-22 20:56
FLUSHING, NY 11351, Departed USPS Facility
2014-12-22 07:13
FLUSHING, NY 11351, Arrived at USPS Facility
2014-12-21 14:34
ISC NEW YORK NY(USPS), Processed Through Sort Facility
2014-12-14 11:41
Origin Post is Preparing Shipment
2014-12-14 11:41
CHINA, SHENZHEN EMS, Processed Through Sort Facility
2014-12-11 22:01
CHINA, Acceptance

Please accept our appreciation on your complaint, because of customers like you.
We would always be aware of the problems in our service or product and improve it instantly.
But I do expect that some kind of customers like you can share your honest to other customers.

Kind Regards
Ur-Choice-Ltd
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